Chris Hernandez
Chris Hernandez at Findlay Acura

Chris Hernandez

Service Consultant

Findlay Acura

315 Auto Mall Dr
Henderson, NV 89014

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4.6
14 Reviews
4.6

14 Reviews

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14 Reviews of Chris Hernandez

October 17, 2025

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Employee Rating

The service department at Henderson auto Mall Acura dealership. Is exceptional as soon as a vehicle arrives the service team are walking up to greet you and to find out what’s needed. They are profe More

by TAMMY363WEST
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Findlay Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2025

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Fast and reliable service. Staff are very cordial and professional. Will definitely recommend to friends and family. More

by NENE17PAPAYA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 15, 2025

Findlay Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!

October 12, 2025

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Employee Rating

The service center at Findlay Acura is the greatest. The service Advisors are always willing to help and go out of their way to assist. They are friendly, honest and respectful in all aspects. I neve More

by JUSD1976
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2025

Findlay Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Acura.

October 11, 2025

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It’s a very pleasant atmosphere and my service advisor. Chris Hernandez was the best. More

by LOUISTIGHT
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2025

Findlay Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 04, 2025

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Employee Rating

Mike Rodriguez was excellent as was everyone else, as always. This is one of the best dealerships I have ever had the pleasure of visiting. I cannot say enough good things about the great professionals h More

by MUMTAZNIAZI
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2025

Findlay Acura responded

Thank you for choosing Findlay Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 24, 2025

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Jay, our service man was extremely helpful. Excellent communication! Also very accommodating with all our questions! More

by VIVIANPETTY1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Findlay Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2025

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Employee Rating

I always feel welcome and treated right and with open arms every time when I visit and get the help I need when I come in. More

by ADALBERTO NERI
Service Price Transparency
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Recommend Dealer
Yes
Sep 14, 2025

Findlay Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Findlay Acura!

September 11, 2025

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Employee Rating

Great customer service and took care of my Acura Integra and very friendly did not More

by OVALLE_GILBERT
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2025

Findlay Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Acura.

September 09, 2025

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The service writers are always so helpful and very knowledgeable. They also are very quick to have it ready for me and the they always do a courtesy wash which I love! Thanks guys!! More

by Mexipina7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Findlay Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2025

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Employee Rating

Car bought from you with a five-year warranty you are not honoring it. You sold me a bill of goods that isn’t true on the used car and the only reason I took it was because of the five-year bumper-to-bu More

by BONNIEBYGRACE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Oscar DeLeon, Todd Cubero

Sep 05, 2025

Findlay Acura responded

Bonnie, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

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