I recently purchased a certified pre-owned Acura ILX from Findley Acura In Henderson. The car runs great and I look forward to taking care of the car.
This is the good part about my transaction with this company.
When going through the financing, I was directed to a man named Matt Pesce, the finance director. I had some issues with him. First, he kept badgering me about wanting to read the entire contract before I signed it. This was frustrating but I continued on. Second, he sold me on the extended warranty as it was only going to be an extra $17.00 a month. What he didn't mention was this added 12 months onto my loan. 60 months to 72 months. This is a bait and switch and I consider this unethical. Third, I didn't have my current insurance card with me. The insurance was current, I just couldn't prove it at the moment. Matt Pesce knew this throughout the signing of the contract and told me at least 10 times that they were going to let me take the vehicle that night even though I didn't have a current insurance card. Matt said I'd just need to email it the following day after I contacted my insurance rep. He kept mentioning this until I was out the door and one of his associates said I would not be able to take the vehicle that night. He repeatedly lied to my face so I would continue to sign the contact. Very unethical and a disappointing start to purchasing my first vehicle. Findlay attempted to make up for it by sending me a check for my first months payment and they dropped the vehicle off to me in Downtown, Las Vegas. All and all, its a great car but I would never let Matt Pesce sell me anything again. His manager assured me he was going to call and apologize for his sales tactics but I never received a call or voicemail. Unfortunately, would not buy from here again.