Chris House | Page 37

I picked out the vehicle I wanted (2009 Hyundai Genesis) after discussing options with Jamie. The one I had chosen had to brought to the dealership from VA Beach. A traffic backup on I64 resulted in the v after discussing options with Jamie. The one I had chosen had to brought to the dealership from VA Beach. A traffic backup on I64 resulted in the vehicle arriving late in the afternoon. My wife and I had an engagement that evening. Jamie, Nick, and Devin expedited getting me through the sales/warranty process. Jamie arranged for me to return another day and walked me through the vehicle (he would have spent more time with me if I had needed, but he gave me the basics of the Technology Package. Jamie also introduced me to Chris in Service, who assured me of his attention to me as needed. He has answered several questions for me when I called about service and warranty questions. Jamie and Nick have also talked to me several times on the phone since my purchase when I had questions. My overall experience at Hall Hyundai was the best I have had in the 40+ years I have been purchasing new vehicles. I never felt any pressure to buy - I have many examples over the years of pressure. I would highly recommend the entire Hall Hyundai team. Jim D Newport News VA More

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