Chris House
Chris House at Southern Hyundai Newport News

Chris House

Service Advisor

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.9
361 Reviews
4.9

361 Reviews

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361 Reviews of Chris House

June 01, 2026

Dealership Rating
Employee Rating

NA I have nothing to say for this field of the survey so that is all More

by JOHNMILES
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2026

Southern Hyundai Newport News responded

We appreciate your 5-star rating!

May 28, 2026

Dealership Rating
Employee Rating

It a wonderful place to drop your vehicle off and great customer service and very pleasant people to talk with More

by TILWANDAANDREWS1234
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

May 28, 2026

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2026

Dealership Rating
Employee Rating

They get my car in in a reasonable time frame and I never worry about them missing anything. You can't say that about a lot of car maintenance facilities. More

by ACHUNT44@GMAIL.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2026

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 17, 2026

Dealership Rating
Employee Rating

This was my first time for scheduled maintenance and it was expensive. I didn’t know to ask for state inspection so it was not done — so I came back a few days later and they fit me in for the inspection a More

by shelly_simonds
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 27, 2026

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 19, 2026

Dealership Rating
Employee Rating

Excellent customer service from all the employees in the service department. Chris is absolutely amazing More

by PAMELAPBROWN1976
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 20, 2026

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2026

Dealership Rating
Employee Rating

Fast, convenient, professional. We bring all of our vehicles to this dealership for service. Our next vehicle will be purchased here in the future!!! More

by BILLANDCHRISTY.BUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Apr 17, 2026

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 12, 2026

Dealership Rating
Employee Rating

The dealership is usually spot on with their timing and estimate of cost and always friendly. More

by Dimmyjo73
Service Price Transparency
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Recommend Dealer
Yes

April 12, 2026

Dealership Rating
Employee Rating

My services were complete and efficient. I just wish the dealership provided a shuttle on Thursdays. I had to pay $50 to Uber from and back to the dealership due to the wait time. More

by timggaskins
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2026

Dealership Rating
Employee Rating

Service has always be good. nice waiting area.staff is friendly and professional. Will continue goin there More

by BUSAJ1109
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips

March 24, 2026

Dealership Rating
Employee Rating

Best Service Ever and wonderful staff. Chris is the best and always take time with me. More

by mdooley
Service Price Transparency
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Recommend Dealer
Yes
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