Chris J Ortega | Page 5

Customer Savvy / Happy People Cold drink on a hot day, professional and polite, no pressure, great communication via email and telephone, very knowledgeable of vehicle, quick and p Cold drink on a hot day, professional and polite, no pressure, great communication via email and telephone, very knowledgeable of vehicle, quick and painless. Worked around my work schedule. Salesman had a great attitude and listened to all my questions and concerns. Even after purchase he still answers questions I have. Santa Fe Lexus has happy people that make it a happy place. More

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RC 350 F sport Chris was flexible with my schedule, he brought the car to me to see and stayed in communication (at times that were convienent to my schedule). Chris was flexible with my schedule, he brought the car to me to see and stayed in communication (at times that were convienent to my schedule). More

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Honest and Reliable I went to Santa Fe Lexus to find a vehicle that would serve me into my retirement. I not only found a great car, but I found a partner in Chris, he he I went to Santa Fe Lexus to find a vehicle that would serve me into my retirement. I not only found a great car, but I found a partner in Chris, he helps me when I need service or repairs. He's there for me, even though the sale was months ago. I'm very satisfied with the customer care attitude of the dealership and especially of Chris. More

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Very helpful and polite! Chris was quick to locate the exact vehicle I was interested in. He was helpful and polite throughout the process of the purchase and providing an ove Chris was quick to locate the exact vehicle I was interested in. He was helpful and polite throughout the process of the purchase and providing an overview of the vehicle and it's features. I would recommend him to anyone interested in a vehicle from Lexus of Santa Fe. More

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Super helpful!! I came to Chris looking for a car that I could drive while in town during the week days. Something dependable and stylish that could take the place o I came to Chris looking for a car that I could drive while in town during the week days. Something dependable and stylish that could take the place of a weekly rental. Chris didn't have anything on the lot at the time, but said he would look for me. About a week later Chris called with the perfect car. The dealership even took care to fix a few items on the car and Chris kept me informed the whole way through. Negotatiations were fair and financing was painless. After the sale there were details to work out due to me licensing the car in another state. Again, Chris and the entire team did not disappoint, with great communication the entire way. Lastly,several weeks after the purchase the previous owner took the time to return a few items that belonged with the car and Chris made sure that the items were passed on to me. I heartily recommend Chris and the entire Lexus team. More

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