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Chris J Ortega

Overview Reviews (45)

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Chris J Ortega

Master Certified Sales / Leasing Consultant

Lexus of Santa Fe

6824 Cerrillos Road
Santa Fe, NM 87507

Contact Me

5.0

45 Reviews

Overview Reviews (45)

Dealership Experience

11 yrs, 10 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

English

5.0

45 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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45 Reviews of Chris J Ortega

April 11, 2025

Dealership Rating

Employee Rating

Every encounter my wife and I have had with this dealer has been positive. The people are bright and friendly and very thorough. No complaints! has been positive. The people are bright and friendly and very thorough. No complaints! More

by josegarc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anna Gonzales, Robert Buchan, James Curvin, Anthony Baca

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Apr 14, 2025 -

Lexus of Santa Fe responded

Hi Josegarc, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

Dealership Rating

Employee Rating

Chris Ortega is an exceptional sales rep, both friendly and very informative. He did a great job of explaining all aspects of the vehicle, including the myriad of tech/electronic details that have been inc and very informative. He did a great job of explaining all aspects of the vehicle, including the myriad of tech/electronic details that have been included since our last car was built. More

by PainterLady

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Oct 06, 2024 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2024

Dealership Rating

Employee Rating

Outstanding service and communication from rep Chris Ortega. The entire process was seamless. I would highly recommend the dealership. Ortega. The entire process was seamless. I would highly recommend the dealership. More

by rrajacichRich

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Sep 20, 2024 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Thanks for the recommendation, and have an amazing day!

August 11, 2024

Dealership Rating

Employee Rating

I love visiting Lexus of Santa Fe for all my service needs at every milestone. I am treated extremely well and surprisingly nothing ever costs an arm and a leg. I wait while the work is being complete needs at every milestone. I am treated extremely well and surprisingly nothing ever costs an arm and a leg. I wait while the work is being completed and that takes about an hour. I will continue to support this dealership thanks to Josh, Chris, Ron and Cisco. More

by majag

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Welch, Ron Ayala and Cisco, my technician.

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Aug 15, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josh, Chris, Ron and Cisco here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

Dealership Rating

Employee Rating

Excellent service, quick, and Brian was fantastic. Great job all around and an incredible car. Great job all around and an incredible car. More

by Sethrf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Baca , Brian!

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Aug 11, 2024 -

Lexus of Santa Fe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2024

Dealership Rating

Employee Rating

Our experience with Mr. Chris Ortega and Mr. Brian Brennan were outstanding. Both were very professional and exceptional customer service!!! Very pleased thank you Mr. Ort Chris Ortega and Mr. Brian Brennan were outstanding. Both were very professional and exceptional customer service!!! Very pleased thank you Mr. Ortega and thank you Mr. Brannan. More

by evabrunoromero

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mr. Brian Brannan

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Aug 10, 2024 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2024

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Employee Rating

Very knowledgeable and explained all of car options. Felt comfortable and know I can contact them any timeframe Felt comfortable and know I can contact them any timeframe More

by beckibass8

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: James Curvin

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May 17, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 28, 2024

Dealership Rating

Employee Rating

The dealership was excellent. The experience was amazing. The employees were all very friendly and helpful. The experience was amazing. The employees were all very friendly and helpful. More

by Fcm

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 30, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Dealership Rating

Employee Rating

I am so grateful to the entire team at Lexus of Santa Fe. It has been a wonderful experience from purchasing my Lexus thru Chris Ortega and Josh Welch, to every time I need to get it serviced, Ron Ayala is It has been a wonderful experience from purchasing my Lexus thru Chris Ortega and Josh Welch, to every time I need to get it serviced, Ron Ayala is my guy at the Service Center and he takes great care of me and I really appreciate him and the entire dealership. I will be a Lexus of Santa Fe customer for life. More

by gsb1210

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Ayala - 10 stars!

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Apr 03, 2024 -

Lexus of Santa Fe responded

That's wonderful to hear! We're delighted that you had a great experience with Chris, Josh, and Ron at Lexus of Santa Fe. Providing excellent service from purchasing to servicing your vehicle is important to us, and we're glad we could meet your expectations. Thank you for choosing us, and we look forward to serving you as a loyal customer for life.

March 18, 2024

Dealership Rating

Employee Rating

The dealership located a vehicle with the options that I desired. The vehicle was in the process of being shipped from the manufacturer. desired. The vehicle was in the process of being shipped from the manufacturer. More

by eharrach

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Mar 20, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!