Having a problem with your vehicle is never easy.
From the moment Chris Johnson answered the phone life got a lot easier. Thanks to him and Nucar
From the moment Chris Johnson answered the phone life got a lot easier. Thanks to him and Nucar
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by bmacdonald30
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your kind words! I'm glad to hear that Chris made your experience easier. At Nucar, we strive to provide excellent service and support. I appreciate your feedback, and we look forward to assisting you again!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
The service at this Chevy dealer is fast and well done.
Great customer service as well.
Great customer service as well.
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by Michael V
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your wonderful review, Michael! I’m thrilled to hear that you experienced fast service and great customer care at Nucar Chevrolet of Woburn. I appreciate your feedback and we look forward to serving you again in the future!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Good service got it done on time.
took good care of me in an emergency
took good care of me in an emergency
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by CCOLIN69
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your positive feedback, Colin! I’m thrilled to hear that you received good service and that we were able to assist you during your emergency. At Nucar Chevrolet of Woburn, we always strive to take great care of our customers. We look forward to seeing you again next time!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
A problem came up with our 2022 Equinox and the
dealership was very helpful resolving the situation
dealership was very helpful resolving the situation
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by louruggiero
Verified Customer
Verified Customer
Jul 01, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your review! I'm glad to hear that we were able to assist you with the issue regarding your 2022 Chevrolet Equinox. Our goal is to provide excellent service, and I'm happy we could help resolve the situation. I appreciate your feedback, and we look forward to seeing you again!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Easy to deal with, knowledgeable, did what they say and
cost what they stated. overall, very happy.
cost what they stated. overall, very happy.
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by ron.richter
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your wonderful review, Ron! I’m glad to hear that you found Nucar Chevrolet of Woburn easy to deal with and knowledgeable. It’s great to know that we met your expectations in service and cost. I appreciate your feedback, and we look forward to assisting you again in the future!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Great and fast service.
Very reliable customer service! Friendly staff and LOTS of great options
Very reliable customer service! Friendly staff and LOTS of great options
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by giulia rocha
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your kind words, Giulia! I’m thrilled to hear that you had a great experience with our fast service and friendly staff at Nucar Chevrolet of Woburn. We pride ourselves on offering a wide range of options for our customers. We look forward to seeing you again soon!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
When I purchased the Truck they told me it”a low on gas
so were going to Fill it up for you and also have it Detailed.
Well the Following day I went to pick the Truck and Nothing was done to it.
Not
so were going to Fill it up for you and also have it Detailed.
Well the Following day I went to pick the Truck and Nothing was done to it.
Not a good place to Biy your next Vehicle
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by davidb764
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for sharing your experience, David. I understand your concerns regarding the condition of the truck at delivery and the expectations surrounding the fuel fill-up and detailing. At Nucar Chevrolet of Woburn, we aim to provide a well-prepared vehicle delivery process so customers can take ownership with confidence and enjoy a smooth transition into their new vehicle.
Please don't hesitate to reach out to me directly if you'd like to discuss your purchase further. We continue working to enhance the vehicle delivery process and uphold the standards customers expect from our team.
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Absolute legends — need I say more?
I’d never owned a Chevy, never spent a cent at this dealership, and was bringing in a now-discontinued Chevy Volt. There’s actually another Chevy
I’d never owned a Chevy, never spent a cent at this dealership, and was bringing in a now-discontinued Chevy Volt. There’s actually another Chevy dealer just a few minutes from my house, but I wanted to build a relationship with a dealership known for its reputation and customer service. So I gladly drove the extra 7 miles to give these guys a shot.
My car ended up being at the dealership for almost a week while they waited for a warranty part to arrive. There was a slight communication gap at the beginning, but after reaching out to the manager, Gary, everything changed. They immediately adapted while my vehicle was still in their care, keeping me informed with regular updates, photos, and videos throughout the process.
A dealership willing to make adjustments on the fly and improve the customer experience in real time says a lot about how they operate. Once the part arrived, the car was repaired the very same day.
Chris was fantastic from start to finish. Considering this was my first experience with the dealership, I couldn’t be more impressed. I’m genuinely thrilled to have found a service department I can trust and rely on for the future.
Thank you, Gary, Chris, and the entire team. You’ve earned a loyal customer.
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by Dave
Service Price Transparency
Jun 09, 2026 -
Nucar Chevrolet of Woburn responded
Thank you so much for your kind words, Dave! I'm thrilled to hear about your positive experience with Nucar Chevrolet of Woburn. It's great to know that Chris was able to provide the service and communication you were looking for while your Chevrolet Volt was in our care. I truly appreciate you driving the extra miles to build a relationship with us, and we look forward to serving you in the future. Thank you for becoming a loyal customer!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
Came in from Arizona for my 30,000
Mile Service.
Curiosity and Professional Service
Thanks
Curiosity and Professional Service
Thanks
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by Arizonaram@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for your kind words! We at Nucar Chevrolet of Woburn appreciate you choosing us for your 30,000-mile service and are glad to hear that you experienced our professional service. We hope to see you again the next time you're in the area! Safe travels back to Arizona!
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
I am very disappointed with my experience at Nucar
Dealer. Exactly one week after having an oil change done there, my engine belt shredded to pieces.
I expect a dealership service department not on
Dealer. Exactly one week after having an oil change done there, my engine belt shredded to pieces.
I expect a dealership service department not only to perform basic maintenance, but also to inspect the vehicle properly and help prevent problems before they happen. A worn or damaged belt should have been detected by the technician, either by the visible condition of the belt or by the noise it was making.
This situation could have caused a much bigger issue, and it raises concerns about the quality of the inspection performed during my visit. I trusted the dealership to properly look over my vehicle, and unfortunately that trust was not met.
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by toufikus
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Nucar Chevrolet of Woburn responded
Thank you for sharing your experience with us. I understand your concerns regarding the inspection during your recent visit to Nucar Chevrolet of Woburn. It's our goal to ensure every vehicle receives thorough care, and your feedback is invaluable for us to improve our services.
I encourage you to reach out directly to me so I can address your concerns. Thank you again for your feedback, and we hope to regain your trust in the future.
Sincerely,
Gary Santarpio | GM | gsantarpio@nucar.com
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