Chris Leporte
Chris Leporte at Toyota of Coconut Creek

Chris Leporte | Page 83

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
921 Reviews
4.7

921 Reviews

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921 Reviews of Chris Leporte

December 01, 2019

Dealership Rating
Employee Rating

first service 6 months Everything was good. I did not have to wait too long and I am satisfied. I love my Camry and will return to have more service provided. More

by RAMIMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Toyota of Coconut Creek responded

It's great to hear that you're a satisfied customer! Thank you so much for choosing Al Hendrickson Toyota for your auto service needs. We look forward to your next visit with us.

December 01, 2019

Dealership Rating
Employee Rating

Was a very fast and easy process even with no appointment Chris Leporte was very helpful and very efficient and got me in and out very quickly and he was very pleasant to deal with. Based on my experience wit More

by LAURAHIGGINSBCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Toyota of Coconut Creek responded

Thank you so much for the recommendation! We're pleased you had a great experience and thank you for the review. From the whole team at Al Hendrickson Toyota, thank you so much!

December 01, 2019

Dealership Rating

The employees need more training and respect people's time. I ordered a part and was told it would be available on 11/30/19. After waiting for 45 minutes I was informed that the part was not there and would not More

by thea72rick2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 17, 2019

Toyota of Coconut Creek responded

I'm so sorry that you're upset. We would never want to inconvenience our guests and I apologize that we didn't alert you about the availability of this part sooner. I'm going to share this feedback with my team so we can improve for the future. Don't hesitate to call me if there is anything I can do to help. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 01, 2019

Dealership Rating
Employee Rating

Tires Chris is great. He is very thorough and I appreciate his honesty. He’s always taken good care of me and my vehicles. Thank you. More

by BSTANTON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2019

Toyota of Coconut Creek responded

Thank you for taking time out of your day to share this wonderful feedback about Chris! We love that you can trust him to keep you safe out on the roads. Have a great week! - Al Hendrickson Toyota team

December 01, 2019

Dealership Rating
Employee Rating

Good experience although car wash was not provided. It took 10 min for someone to take my car in. I had to wait another 10 minutes until the service advisor was available for me. Also, this is the first More

by CARLOSP1781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Toyota of Coconut Creek responded

Thank you for your feedback to help us improve. We hope that we can provide a better experience the next time you come! If there are any further details you would like to share please feel free to reach out to me at (954) 972-1100. Thank you, Gary Cann - Vice President Parts and Service.

November 30, 2019

Dealership Rating
Employee Rating

Great service and professional service employees . Always complete the maintenance quickly . I never had a problem with any job not being completed and done correctly More

by Harp1113
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz

Dec 02, 2019

Toyota of Coconut Creek responded

Thank you for the 5 stars! The whole team here at Al Hendrickson Toyota is so proud to have earned your business. We look forward to working with you again!

November 29, 2019

Dealership Rating
Employee Rating

Uncertain about my brake service Chris has good customer service with clients. One of my request was for my brakes to be checked. I don't know if they were, because they are still More

by AVERYMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2019

Toyota of Coconut Creek responded

Thank you for the kind feedback about Chris! We would be happy to double-check your breaks for you. If you're interested, would you please give me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 22, 2019

Dealership Rating
Employee Rating

Chris LaPorte ias an awesome, helpful, personal, & caring I will only deal with Chris LaPorte. He has helped me in many ways and has been very personal, caring and helpful guy. He just doesn't dump a work o More

by ROSALIE51466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2019

Toyota of Coconut Creek responded

Rosalie - Thank you for your rave review of Chris! We are so glad that you can depend on him to go above and beyond for all your auto service needs. All of us at Al Hendrickson Toyota really appreciate this great feedback.

November 17, 2019

Dealership Rating
Employee Rating

Service was quick and efficient The Service writer who took care of me , Chris Laporte was excellent. He was clear and concise with his recommendations and prompt and getting my veh More

by AHOFFER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2019

Toyota of Coconut Creek responded

Thank you for the compliments of Chris! We are so glad that he took great care of you and your vehicle. See you next time at Al Hendrickson Toyota!

November 10, 2019

Dealership Rating
Employee Rating

Service staff Most service reps are good however avoid couple of bad ones. The worst service advisor is a guy with black hat. His name is Jarret I believe. He is More

by nadeemu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2019

Toyota of Coconut Creek responded

I'm concerned to see this feedback as we want our guests to receive five-star service, every time. I'd like to address these issues but will need further information to do so. If you're willing to share the details of your experience, I hope you consider giving me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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