Chris Martinez | Page 31

Quick service I came in to have the battery checked and replaced. The staff was awesome from the girl who checked me in to the guy who checked me out. Very professi I came in to have the battery checked and replaced. The staff was awesome from the girl who checked me in to the guy who checked me out. Very professional and caring people. More

by EXTRAT51 Verified Customer Verified Customer

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Roseville Toyota Better but still not Good I always have my 2012 Toyota Tundra Serviced here and have had problems every time. From tire pressure sensors going off, stripped lug nuts and lockin I always have my 2012 Toyota Tundra Serviced here and have had problems every time. From tire pressure sensors going off, stripped lug nuts and locking lug key(3x), to them breaking my oil filter Houseing during a oil change service and not fixing it right the first or second time and leaking oil all over my driveway and the undercarriage so I had to go back 4 times to get it fixed and cleaned and clean my driveway. This time they signed off on the three things I asked to be done and didn’t do 1 of them. Chris was very apologetic and helped me out and got it all done the next week. They do fix all their mistakes it would just be nice not to always have them make one though. I go here because 1) It is the closest Toyota dealer to me so I can be dropped off by there shuttle at home and 2) Because I have the 75k mile service plan and 125k mile platinum warranty. Without those I would choose a different service center. Sorry even though Chris helped me this time overall I always have a bad experience here. More

by RNDEWAN Verified Customer Verified Customer

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Maintenance service Chris was very helpful and knowledgeable about my service and needs. I would recommend Roseville Toyota 100 out of 100. Awesome customer service. I wi Chris was very helpful and knowledgeable about my service and needs. I would recommend Roseville Toyota 100 out of 100. Awesome customer service. I will be back. 🙂 More

by RUGNECLAN Verified Customer Verified Customer

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Brake light I have always receive above excellent service from Roseville Toyota. I cannot complaint about anything. I hope one day I could do a commercial telling I have always receive above excellent service from Roseville Toyota. I cannot complaint about anything. I hope one day I could do a commercial telling the world about the excellence service of Roseville Toyota. More

by ORMETAG Verified Customer Verified Customer

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over aggressive salesmen, good service dept. The service dept. was quick and efficient when I dropped off and picked up my car. All of the service staff were polite. Chris Martinez had all my pap The service dept. was quick and efficient when I dropped off and picked up my car. All of the service staff were polite. Chris Martinez had all my paperwork already to be printed, the woman who checked my car in was very polite and informative when I asked her a question, a positive experience in the service dept. I bought my corolla at Roseville Toyota a year ago, and did not have a good experience in buying the car. It took several hours, entirely too long! Also, I was only given one key, when I asked for a second key, I was told by the salesman, “ oh I will look into that”, I never heard back. I still want a second key. The service department was good but the sales department lacks professionalism. More

by DFRATIS Verified Customer Verified Customer

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Great service Came in for an oil change with my 3 year old son who like all 3year olds gets antsy very quickly. The service advisor got us in and out in less than a Came in for an oil change with my 3 year old son who like all 3year olds gets antsy very quickly. The service advisor got us in and out in less than a hour. Thank you for the great service. More

by JOJOBEAN678 Verified Customer Verified Customer

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Replacement window Had a break in while parked in San Francisco. When returned to car, had to drive from SF to Sacramento to get home. Called dealer on the way, and wa Had a break in while parked in San Francisco. When returned to car, had to drive from SF to Sacramento to get home. Called dealer on the way, and was able to order the part and schedule the install for the day after we got home (on a Sunday!). Good people, good service. More

by bobbykennedy Verified Customer Verified Customer

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Good maintenance Friendly and helpful understanding of what my concerns were and spent a lot of time trying to help with finding the issue that there was with my vehic Friendly and helpful understanding of what my concerns were and spent a lot of time trying to help with finding the issue that there was with my vehicle More

by ecw98spartan Verified Customer Verified Customer

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Took my highlander in for a recall and was a good experience The staff are all so friendly ! Love the fact that Chris would always call me reminding me I would need a oil change soon or my car had a recall becau The staff are all so friendly ! Love the fact that Chris would always call me reminding me I would need a oil change soon or my car had a recall because I have two little babies to worry about & I didn’t have to worry about my car, Chris did that all for me. Would highly recommend Toyota in Roseville. More

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