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Roseville Toyota

3.8

160 Lifetime Reviews

700 Automall Drive, Roseville, California 95661
Call (916) 782-2163

Top Reviewed Employees

Melissa Cole, Finance Director, Roseville Toyota

Melissa Cole

Finance Director
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Razwan Muhammad, Internet Sales Manager, Roseville Toyota

Razwan Muhammad

Internet Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Joe Beitzel, Finance Manager, Roseville Toyota

Joe Beitzel

Finance Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Andy Acevedo, Assistant Sales Manager, Roseville Toyota

Andy Acevedo

Assistant Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

September 11, 2017

"new car experience"

- switcher11

I bought a 2017 Corolla in May and so far haven't had a very good experience with it, what are my options of upgrading?

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Employees Worked With

August 15, 2017

"It was a happy day!!!"

- Richard

We had visited other Toyota locations and decided to give Roseville Toyota a try. I emailed a young man by the name of Johnny Wood...he was immediately responsive and informative about vehicles we were interested in considering. He invited us in for a test drive and from that moment until we drove off the lot we were please with how we were treated. By Johnnie (sales) and Dan (finance). We will absolutely rate both a 10! And, will definitely, go to them first in the future.

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Employees Worked With

Johnnie Wood (Sales) and Dan (Finance)

August 10, 2017

"Decent deals, terrible customer service"

- Lance530

Customer Service should be the top priority of any sales driven enterprise. Unfortunately, Roseville Toyota has forgotten that fact. Upon arrival for an appointment, the team at Roseville Toyota from sales to delivery put themselves first, not the customer. On a 100 plus degree day and with an infant in tow, no water was offered to us. We found a vehicle we wanted at which point the buying process was slower than molasses even after approval and sales parameters were set. We secured the deal within 2 hours of being here, and spent another 5 hours waiting for an available finance employee to write the deal, wash the car, and make delivery. On top of that, I had to fight them to fill the tank (really? I just spent $30k on a car, you can't spend $40 on fuel?), and have since been called back to the dealer 3 subsequent times to fill out paperwork they neglected to fill out correctly; I work nights and to have them call me during the day after knowing I sleep in that timeframe not just once but multiple times (and yes, I told them I would be there later that afternoon after the first and second calls). I will absolutely never ever visit this dealer again and I will never steer friends or family here.

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Employees Worked With

Joe Beitzel
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Sam Sarwawe

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Photos & Amenities

  • After Hours Drop-Off
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Laptop Computers
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Customer Lounge Area
  • Quick Lube
  • O'Sully's Cafe
  • Authorized Accessories Store
  • Cable TV
  • Free Drinks
Roseville Toyota, Roseville, CA, 95661