Chris Matthews | Page 10

Terrible salespeople and after sales help We purchased a truck and were there between 4-5 hours from talking to salesman, decision and signing papers to purchase. Salesman talked a good show We purchased a truck and were there between 4-5 hours from talking to salesman, decision and signing papers to purchase. Salesman talked a good show but was not very knowledgeable on the vehicle. I asked about a couple of options that were important to me and he assured that model had what I wanted but after purchase we found out it didn't. Has serius satellite button but no satellite radio even tho he assured me it did. Night of sales we were given one set of keys and when I questioned he said he did not know but thought maybe another salesperson had it and would get back. 2 days later I went back and he said one other sales person was gone and he's check. A week later no call. When I contacted the dealership I was told that I had to purchase one at cost and they would not give me another one. Little things do not mean anything to this dealership and after sales they could care less if you're happy or not. Do not buy from this dealership buyerbeware. More

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Would recommend We test drove 2 cars and looked a a few others. Derry was super awesome to deal with, very nice and knowledgeable. We ended up getting a car we didn' We test drove 2 cars and looked a a few others. Derry was super awesome to deal with, very nice and knowledgeable. We ended up getting a car we didn't actual come for but they worked with us on price so it worked out :) Would recommend!! More

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Very patient and helpful My experience at city Chevrolet was a pleasant and very welcoming one. The sales team was understanding and did everything they could to put me in a v My experience at city Chevrolet was a pleasant and very welcoming one. The sales team was understanding and did everything they could to put me in a vehicle of my choosing. I am very satisfied with them and would buy my next vehicle from them. More

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Thank you A huge thank you to the staff of city ford, especially Chad morris for going above and beyond to make the purchase of my first car a fun and easy expe A huge thank you to the staff of city ford, especially Chad morris for going above and beyond to make the purchase of my first car a fun and easy experience. More

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Car buying. Super service. Chad went above and beyond to make sure we got what we were after. Quick transaction. Would highly recommend this dealership to just ab Super service. Chad went above and beyond to make sure we got what we were after. Quick transaction. Would highly recommend this dealership to just about any one. More

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Didn't buy it will definitely be back I was in about two months ago looking for a very tough to find f-150 and no one seemed to have it I found out I would have to order one to get exactly I was in about two months ago looking for a very tough to find f-150 and no one seemed to have it I found out I would have to order one to get exactly what I wanted and I couldn't wait I'm impatient haha but I worked with Kegan the entire time and it was an amazing experience he did everything to help me and the only reason I didn't buy through him was solely because a different dealership had something similar to what I needed and I didn't have to wait I may not have gotten my f150 from kegan this time but next vehicle I will definitely be calling him More

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Oil change I had my oil changed, they put the wrong oil filter on the truck , didn't even tighten the filter it was leaking oil for 1000 miles . L I had my oil changed, they put the wrong oil filter on the truck , didn't even tighten the filter it was leaking oil for 1000 miles . Let's see if they make it write!!!! Know I have a big puddle of oil in my driveway...... More

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Great Ford purchase experience! Robert Salesman and Chris Matthews from City Ford on Columbia City were both very helpful, courteous and thorough during our search and purchase exper Robert Salesman and Chris Matthews from City Ford on Columbia City were both very helpful, courteous and thorough during our search and purchase experience. This is our first Ford purchase and we expect to make many more because of their conscientiousness! More

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