Chris Mattia | Page 10

Great service Every time I go to Audi Fort Myers, they treat me with respect and courtesy. The best part is that they clean my car free of charge. I love that incen Every time I go to Audi Fort Myers, they treat me with respect and courtesy. The best part is that they clean my car free of charge. I love that incentive. More

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regular service When you first pull in you note how exceptionally clean everything is. Within seconds someone greets you. Everyone is very polite. Have not once regre When you first pull in you note how exceptionally clean everything is. Within seconds someone greets you. Everyone is very polite. Have not once regretted purchasing my Audi here or taking it in for service. More

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First Rate Service Experience Always a great experience at Audi Fort Myers. Special thank you to Nick Irish and Chris Mattia. This has to be the best run Audi dealership in North A Always a great experience at Audi Fort Myers. Special thank you to Nick Irish and Chris Mattia. This has to be the best run Audi dealership in North America! More

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Sq5 service Good service , able to get appointment easily , they got back to me promptly with service issues and provide clean car on time that I requested Good service , able to get appointment easily , they got back to me promptly with service issues and provide clean car on time that I requested More

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Just a small scrape Took my Q7 to Audi Fort Myers to see about repairing a minor scrape. Had received a letter about updating my vehicle from management. After viewing Took my Q7 to Audi Fort Myers to see about repairing a minor scrape. Had received a letter about updating my vehicle from management. After viewing the 2018 line I decided to purchase a new vehicle with a few more options. Everyone involved was exceptional... James has been my Sales Agent for two purchases and he does a fine job.... conscientious and personable. More

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Great service as always!!! Dan, Chris and Sal are always terrific to work with! Return your calls right away and answer any questions you have regarding the service visit. Loo Dan, Chris and Sal are always terrific to work with! Return your calls right away and answer any questions you have regarding the service visit. Look forward to seeing them next time. More

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The BEST Car Dealership of ALL TIME!!! This dealership makes it their business to be all about you, the customer. Every visit here is a pleasure -- from the time you enter the service port This dealership makes it their business to be all about you, the customer. Every visit here is a pleasure -- from the time you enter the service port and see Welcome Mr./Mrs. ** flashed on the marquis to the warm welcoming you get throughout, the cappuccino & muffins, TV, and my favorite thing, a Free Wash WHENEVER!!!! Free training @ your home!!! on all the incredible options your car has -- as many as you need! They will come out to pick up your car when it needs a special service, leaving you with a loaner. Will offer you a car if you wish while you get your oil changed! Always there to answer any of your questions, offer their assistance when needed. This is White Glove service all the way!!! Just what everyone wants; nothing but the very Best -- All the Way. I can't recommend this dealership more!!! More

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Stepping up when others step out Had a squeaky noise from front brakes, turned out that with ceramic brake pads on S8 both pads and rotors should have beeen replaced. Corporate initia Had a squeaky noise from front brakes, turned out that with ceramic brake pads on S8 both pads and rotors should have beeen replaced. Corporate initially did not approve the work, service department tried various fixes that did not work. It took 5 visits to dealership for Audi corporate to approve parts, this fiasco lasted for about two months going back and forth. Rotors that were shipped from Germany arrived damaged two times. Barry the service director at Audi Fort Meyers put on his superman cape and ensured problem was finally addressed. The car is now rattle and squeak free for me to enjoy. This dealership really knows the meaning of customer satisfaction and brand loyalty. On another sad note I called corporate a week ago to complain about the inconvience on this situation, they set up a file number but never called me back, THE customer complaint representative i spoke to showed little empathy with the situation. Not very smart , I have purchased 6 cars from Audi. More

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good communication and follow up throughout the process our service rep was very helpful in dealing with the extended warranty company. The service department worked for us to upgrade our replacement motor. our service rep was very helpful in dealing with the extended warranty company. The service department worked for us to upgrade our replacement motor. to a brand new factory built engine. More

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Count on Audi Fort Myers for quality service The service team at Audi Fort Myers can't be beat for reliability and quality. Dan Peach made sure my Audi service was completed on schedule despite t The service team at Audi Fort Myers can't be beat for reliability and quality. Dan Peach made sure my Audi service was completed on schedule despite the demands of the Florida season surge in workload. And my Audi came back to me looking and feeling like new. More

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