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Chris Morelli

Overview Reviews (197) Inventory (421)

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Chris Morelli

Chris Morelli | Page 9

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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4.5

197 Reviews

Overview Reviews (197) Inventory (421)

Dealership Experience

9 yrs, 10 mos

Industry Experience

13 yrs, 5 mos

4.5

197 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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197 Reviews of Chris Morelli

March 03, 2023

Dealership Rating

Employee Rating

I had to wait an extra 30-40 minutes because service employee went to lunch. Other people should be able to cash you out when assigned service person goes to lunch. employee went to lunch. Other people should be able to cash you out when assigned service person goes to lunch. More

by Mike

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2023 -

Gettel Toyota of Lakewood responded

I am very sorry Mike. Any ASM can cash you out. I am not sure why you had this experience but I will look into it. Thank you for your feedback. Ryan Fischer General Manager

Mar 03, 2023 -

Gettel Toyota of Lakewood responded

I don't know who you spoke with but that information is incorrect. Again, I apologize for the inconvenience. Ryan Fischer General Manager

Mar 03, 2023 -

Mike responded

Thank you for responding. I asked another service person if someone else could cash me out and I was told I had to wait until my assigned service person came back from lunch.

February 27, 2023

Dealership Rating

Employee Rating

The experience was good. Was a little pricey, but I guess that’s the going rate. I know I'm in good hands and that's what counts! Was a little pricey, but I guess that’s the going rate. I know I'm in good hands and that's what counts! More

by Kilduffks

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris and I really appreciate your support. Ryan Fischer General Manager

February 27, 2023

Dealership Rating

Employee Rating

Excellent service. Service adviser was right on time with repair estimate. Appreciate the attention to detail. Service adviser was right on time with repair estimate. Appreciate the attention to detail. More

by CSCAHILL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Chris. He is one of our most experienced Advisors. Ryan Fischer General Manager

February 21, 2023

Dealership Rating

Employee Rating

When I came to pick up the vehicle, I had a serious issue, however, your dealership made it right and I really appreciate it. issue, however, your dealership made it right and I really appreciate it. More

by rtudor2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Sandin , Jack Gorrill

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Feb 21, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. We do try to do the right thing! Ryan Fischer General Manager

February 19, 2023

Dealership Rating

Employee Rating

Easy to get into and doesn’t take too long. Nice staff that are efficient Nice staff that are efficient More

by jaimmele

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris and I really appreciate your support Ryan Fischer General Manager

February 16, 2023

Dealership Rating

Employee Rating

No one turned off my maintenance light after I spent $350.00 how do I fix that? $350.00 how do I fix that? More

by djlor2008

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Feb 16, 2023 -

Gettel Toyota of Lakewood responded

I am sorry our Technician overlooked the maintenance light. Our Service Lane Manager Fred Meyer is going to call you today to walk you through turning it off. Again, I apologize for the inconvenience,. Ryan Fischer General Manager

February 10, 2023

Dealership Rating

Employee Rating

Chris was super to work with. Got my car in and out with no issues. Got my car in and out with no issues. More

by CHUCK82

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 13, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Chuck. Chris is one of our most experienced Advisors. Ryan Fischer General Manager

February 04, 2023

Dealership Rating

Employee Rating

The main thing I came in asking about was not actually checked other than a visual measurement. My breaks grind horribly, but I was only told they had more life without an explanation of why. I was als checked other than a visual measurement. My breaks grind horribly, but I was only told they had more life without an explanation of why. I was also sent a video of the maintenance from the mechanic that while a good idea was useless, because of the noise in the shop it was impossible to understand anything being said. More

by NAMTLAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2023 -

Gettel Toyota of Lakewood responded

I am sorry you did not have a positive experience. I did look into your service visit and spoke with your Advisor. Your break measure ments were okay. I understand Chris offered to replace the pads if they were too noisy. If you would like to discuss this further, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

January 31, 2023

Dealership Rating

Employee Rating

Easy to schedule my car maintenance and completed in a timely manner. Staff friendly and helpful. timely manner. Staff friendly and helpful. More

by LC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 01, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am glad Chris was so helpful. Ryan Fischer General Manager

January 29, 2023

Dealership Rating

Employee Rating

Very professional service. Everyone is knowledgeable, friendly, and thorough. My questions were answered quickly and I felt that all of my needs had been met. Everyone is knowledgeable, friendly, and thorough. My questions were answered quickly and I felt that all of my needs had been met. More

by Dennis Sweet

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacob Burgh

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Jan 30, 2023 -

Gettel Toyota of Lakewood responded

Thanks for the five star review Dennis. i am glad you had such a positive experience. Ryan Fischer General Manager

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