Chris Nall
Chris Nall at Certified Benz & Beemer

Chris Nall | Page 11

Director of Business Development

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

Contact Me
4.6
334 Reviews

Dealership Experience

11 yrs, 11 mos

Industry Experience

26 yrs, 10 mos

Specialties & Trainings

Corvette Expert

4.6

334 Reviews

Write a Review

334 Reviews of Chris Nall

April 29, 2017

Dealership Rating
Employee Rating

Thanks guys Great experience. In and out with a sweet car in a quarter the time it usually takes. None of the normal getting pissed off over the haggling process More

by Er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Barone, Floyd Foster

Apr 29, 2017

Certified Benz & Beemer responded

Dear Er: You are most certainly welcome! We are so happy to hear that you appreciated our real-time market pricing that is transparent for our customers and helps to speed up the process without the usually haggling that most customers hate. CBB looks forward to being there for you in the future when you are looking for your next vehicle and in the need of maintenance.

April 28, 2017

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Employee Rating

Purchase a 2014 Lexus ES350 My car buying experience started by contacting Berrin Bigott on the internet. He answered all of my questions thoroughly. When I arrived at the deal More

by Robert Ward
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Berrin Bigott, Dustin Johnson

Apr 29, 2017

Certified Benz & Beemer responded

Dear Robert: WHAT A WONDERFUL REVIEW!!! Coming for someone with such automotive experience, we are very thankful for your comments that your purchase from Certified Benz & Beemer was "the MOST POSITIVE car buying experience" that you ever had. It really makes our day to hear that CBB exceeded your expectations. Thanks for sharing in detail the extra fine work of Chris, Berrin and Dustin. Please let us know if you need anything in the future. Thanks again for your support.

April 27, 2017

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Employee Rating

Absolutely the best vehicle buying experience Awesome sales rep (Chris). I really didn't think the purchase would happen, but he nailed the numbers as did Dustin. Unbelievable experience. Still am More

by James Robertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Johnson

Apr 28, 2017

Certified Benz & Beemer responded

Dear James: Congrats on finally leaving a dealership completely satisfied with your purchase. It is nice to hear that Chris Nall and Dustin were ablie to help you make it happen and provide you with an "unbelievable experience". We must say that we love it when our customers, like you, tell us that they had the "Absolutely the best vehicle buying experience" at Certified Benz & Beemer! We salute you as well as being a new member of the CBB family and look forward to heloing you again in the future.

April 25, 2017

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Employee Rating

Kelley Blue Book Cash Offer I was contacted by an Internet Sales manager, not a Kelley Blue Book representative/buyer and never got a call back on an offer that was supposed to b More

by RC
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 22, 2017

Certified Benz & Beemer responded

As a policy, Certified Benz & Beemer provides trade-value estimates over the telephone. In this particular transaction, CBB did provide a trade-value estimate over the telephone based upon the year and projected condition of the vehicle. This customer was informed that CBB would have to inspect the condition of the vehicle before it could match the Kelley Blue Book offer which would require the customer to bring the vehicle to CBB. Unfortunately, this customer refused to bring the vehicle to CBB to be inspected. CBB continues to work on processes in an effort to avoid misunderstandings with its customers.

April 24, 2017

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Employee Rating

Nice & fast experience So happy with my experience with Benz and Beamer. I showed up almost unannounced at 4 PM on a Sunday afternoon never seen the car, never test drivin More

by Hhhsjshsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2017

Certified Benz & Beemer responded

Dear Hhhsjshsh: We are so happy to hear that you appreciated your recent car buying experience working with Chris at Certified Benz & Beemer. The car buying process does not need to be pressure-filled and drawn thru negotiations. At CBB, we try to provide a friendly, comfortable atmosphere with real-time market pricing that is fully transparent to the customer. This helps to allow for an easy (and often swift) buying experience. We appreciate your business and look forward to the opportunity to assist you again.

April 23, 2017

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Employee Rating

Great auto purchasing experience. Very little sales pressure from a great crew. Certified Benz and Beemer has great prices and allowed for a good trade in allowance. The BMW I purcha More

by roessing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Barone, Floyd Foster

Apr 23, 2017

Certified Benz & Beemer responded

Dear roessing: We are glad that you had a great auto purchasing experience and that you appreciated our great prices too. We do pride ourselves in having top notch cars and delivering excellent service and we appreciate your feedback to reaffirm our efforts. We hope to have the pleasure of working with you again.

April 22, 2017

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Employee Rating

First class operation Local customers. We happened on them by accident. We saw a car on Car Guru we liked and arranged with Chris to test drive it. The car was prepped to v More

by tmh85254
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Fredlake

Apr 23, 2017

Certified Benz & Beemer responded

Dear tmh85254: We would like to thank you for your business as well as your kind words about our first class operation at Certified Benz & Beemer. We are also disappointed to hear that you felt uncomfortable with how your were treated in the finance department. It is our goal to have our customers feel as comfortable as possible in a zero pressure environment. Evidently we did not succeed in doing so in your case and we will be sure to review that with the finance department in an effort to improve our services. We hope to have the opportunity to provide you with a full Five Star performance the next time we assist you.

April 22, 2017

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Employee Rating

Best car buying experience yet! I have dealt with a few other dealerships in the past and my experience with CBB was by far the best. Chris Nall helped me find an amazing car in my p More

by Aanderson0908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Johnson

Apr 22, 2017

Certified Benz & Beemer responded

Dear Aanderson0908: We always love to hear from our customers that their car buying experience at Certified Benz & Beemer was the best one that they had ever had! It's great that Chris Nall and the staff provided you with friendly and helpful service with zero pressure. Thanks for your business and we look forward to assisting you again.

April 18, 2017

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Employee Rating

Fastest most stress-free car buying experience! I have purchased enough cars from dealerships that I generally dread the experience. I found a nice little BMW that instantly caught my eye. I setup a More

by rburns625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2017

Certified Benz & Beemer responded

Dear rburns625: We absolutely love your review and your byline: "fastest, most stress-freee car buying experience!" The car buying experience does not need to take long and involve back-and-forth stressful negotiations. CBB prides itself on making the car buying experience friendly, pressure-free and efficient. We are delighted to hear that Chris Nall delivered on that for you. CBB is grateful for your business and sincerely looks forward to you being a repeat customer. Feel free to let us know if/when we can assist you again in the future.

April 03, 2017

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Employee Rating

Fantastic Experience I dread the car buying experience and was greatly surprised on how smooth this process was. They didn't waste my day, try to sell.me something that I More

by Mustang 2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Fredlake

Apr 05, 2017

Certified Benz & Beemer responded

Dear Mustang 2013: You are not alone! We hear from many of our customers who tell us that they did not look forward to buying their car. Hopefully, your experience buying your recent vehicle from Certified Benz & Beemer has changed that! Thanks for your business! We love the photo with your new Mustang too! Please let us know when CBB can be of assitance to you again in the future.

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