Chris Orsaris | Page 4

ine or turn the heater on, I think there might be transmission issues. And The car tends to wobble as I drive. And I've also noticed that the vehicle was sold to me with dents on the doors and roof, transmission issues. And The car tends to wobble as I drive. And I've also noticed that the vehicle was sold to me with dents on the doors and roof, small pieces of chipped paint, and a little bit of rust on the roof. I have not received nor seen a copy of the vehicle history from the dealership, so I DO NOT know if the car has been in an accident and possibly sustained more than cosmetic damage. I don't appreciate being sold a potential lemon and paying a premium price for a used faulty vehicle. My original car of choice is was a 2008 Honda Civic LX that was and still is available as listed on cars.com and their company website. When I arrived at the dealership on 12/31/21, they conveniently could not get me approved for the vehicle, nor get the car of their parking lot. I never even got to see the car. There were then somehow able to get me approved for a vehicle that is 3 times the amount of the car I was originally interested in. They took complete advantage of me a new driver with no experience at a dealership, just to get me in the door and sign a contract. I contacted the company website from January 9th 2022 onwards, called, texted, and emailed the Victory Mitsubishi dealership as well my sale rep. I have only received a few emails with no immediate follow ups nor response to my inquiries. I called the dealership Tuesday, January 11,2022, but I have been put on hold with no response. I then returned to the dealership on 01/19/22 and spoke to a manager named Mark about my concerns. He informed me that I would have to wait until my title comes in to return the car. On 02/14/22 I returned with the title, spoke with a different manager who pulled a bait & switch telling me I can't return the car, and completely contradicting what the previous manager I spoke to said to me. This dealership has also did an false registration with an insurance company in my name in order to get me quoted for a lower monthly premium. I plan on taking all legal actions I can against this fraudulent dealership. More

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Thank you Ruben for helping me get a car. I appreciate you and your work ! I am extremely satisfy with the service you provided for me. See you guys soon you and your work ! I am extremely satisfy with the service you provided for me. See you guys soon More

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I set an appointment to look at car the night before around 10pm. I scheduled an appointment for when they opened at 10am and was told the car was sold but I could buy it for $1,500 more than listed on around 10pm. I scheduled an appointment for when they opened at 10am and was told the car was sold but I could buy it for $1,500 more than listed on there website. This was after they discovered I would be paying cash and not financing through them. I understand that you would make more money if I did finance it but that’s terrible business... the salesman, sales manager and owner are all snakes.... STAY AS FAR AWAY AS POSSIBLE FROM THESE GUYS More

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Ruben went above and beyond for me and my wife. They all did! Great place to buy a car at they make sure you leave with a new car or truck! No matter what your situation is. did! Great place to buy a car at they make sure you leave with a new car or truck! No matter what your situation is. More

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0 Stars. Complete scam. Expect 1,300 fees added even if 800 credit. Called 4:00-Me: Is car available and on lot, i'm driving from LI-Manager Mark: yes. Me-drive 1 hour. Sales rep-Car sold 12 that day. Sale 800 credit. Called 4:00-Me: Is car available and on lot, i'm driving from LI-Manager Mark: yes. Me-drive 1 hour. Sales rep-Car sold 12 that day. Sales rep just finished smoking Pot as he entered showroom, how are you paying, Me-10k down sales rep: do you have 10k with you now. Me: What..If i said yes..def i robbery that night. Avoid at all cost They use the Mitsubishi name as a scam to sell used, beatup, miles turned back cars to the working class. ...shame. Only one Mitsub. on floor. Will notify Mitsubishi asap, and BBB. More

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This had to be the worst experience of my entire life they way they manipulate you Into getting a car by lying about it. First off let me inform you that they lie about pricing to get you in the dealer e they way they manipulate you Into getting a car by lying about it. First off let me inform you that they lie about pricing to get you in the dealer even over the phone. I was in the dealer from 1:30 pm to 830pm with my parents that are of age ! I was told a price for a car and when I was about to sign the finance papers it had over $10,000 in extra charges. Then after being manipulated by multiple managers a white male of age who claimed to be the manager was being Super rude where he sat and discussed numbers and tried to convince that I didn’t understand the numbers when everything was on the paper, (that the price was correct reiterating that I was saving money by making it sound different). I spoke to 2 other employees one Puerto Rican male that claimed to be a manager and the finance rep Andris Guzman they all tried to covience me that I was crazy when everything was on paper. They lied about the price I made an agreement with. I decided to cancel the transaction they denied canceling the transaction. They informed me that if I left without the car I would still have to pay for the loan and that it would be in my record that I was in too deep to cancel without me even signing the contract. Please be informed that you can CANCEL A TRANSACTION EVEN IF THEY SAY YOU CANT THEY WILL FORCE YOU TO BELIEVE THAT YOU ARE IN TOO DEEP!!!!! IF YOU DO NOT SIGN THE CONTRACT YOU HAVE ALL RIGHT TO CANCEL AND THEY COULD VOID THE TRANSACTION!!!I had everything ready to go Lisence plate on the and car insurance ready to go until I saw the contract with different pricing. My sales man was Basit Khan. And for the record they tell their customers to write a good reviews for them. So don’t believe all those good reviews theirs set ups. Please be aware where you shop there are others dealers right across the street that can help you with better service!!! More

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The good energy and vibes make you want to come back… Great experience with ruben and all the staff so thankful for their service Great experience with ruben and all the staff so thankful for their service More

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I never in my lives will be a car in This dealer people very good unreasonable with customer. Never referred my friend to this dealer very good unreasonable with customer. Never referred my friend to this dealer More

by romil Verified Customer Verified Customer

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What a xxx! Fraud, scammer, liar. He doesn’t care about customers. He will ruin your credit, give you the run around, sell you crappy cars. customers. He will ruin your credit, give you the run around, sell you crappy cars. More

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Lied About Everything Everything I was told was a lie until I got to see a contract... I went in making my price point as explicit as possible. I was shown cars that 'met' Everything I was told was a lie until I got to see a contract... I went in making my price point as explicit as possible. I was shown cars that 'met' the price point, but they'll avoid ever saying out loud that the prices shown require a $2500 down payment. Yes, add $2500 to every price you see. Even before shown any cars I was told that prices require financing, but when i said that this wasn't properly advertised the sales manager said he would honor the online price. That was another lie to get me to spend time looking at cars. After finding a car to buy I was told that if I didn't finance there would be a $1431 additional cost, by the sales manager. As if we had not spoken an hour ago about 'honoring the online price'. Must have dreamed that conversation. The sales manager was wearing sunglasses and refused to take them off because of 'allergies'. I do not trust, nor will I do business with someone whom I cannot look in the eyes. Every question I had about the shady financials he would answer me with words and writing on a blank piece of paper with a market, as if putting words on paper somehow made them true. The most BLATANT lie was when I asked, "if I finance can I pay off the loan within a month with no pre-payment penalty?". His answer was, "of course, there is no pre-payment penalty in New York and hasn't been for 15 years. He then had the AUDACITY to ask me to enter a gentlemen's agreement to not pay off the loan for 3 months, so he could get his financial reserve from the bank. GTFOH! After they run my credit, I go to the financier's office to see figures on paper. This is where i learned that the prices I had been told all day required the $2500 down payment. Still continue to discuss options because I was in need of a new car I talk about the financing and mention to the financier that I plan to pay it off in a week and am glad there's no pre-payment penalty in NY. His response... "there absolutely is a pre-payment penalty of $300, you should have been told that". $300 is nothing at the scale of car purchases, but to be absolutely lied to every step of the way in the most overt, flagrant manner is despicable. I left because I cannot do business with people as dishonest as the sales folks at Victory Mitsubishi. More

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