"Great service Chris worked hard helping us I will..."
Great service Chris worked hard helping us I will definitely recommended friends and family great service guys thank you we atw very happy with our purchase
"SCAM SCAM SCAM, ALL LIES, HORRIBLE DEALINGS"
SCAM, SCAM, SCAM************Scam, Scam, Scam****SCAM.
Whole team from top to bottom lied in my case. When they invite you for test drive, car Honda Pilot is not ready to drive. It took 2 weeks to fix car, so very unfair at the first step.
I should have read reviews before buying car from them. Do not sign any paper with Joseph finance guy in good faith, you will be cheated for 5k. He never discuss car price or other things like prep and premier essential, just put a paper under the glass screen with yellow highlighting to sign. Buyers usually sign in the hope that may be checking credit score or loan option, but in fact he gets sale letter signed without your consent. He lied to me total expenses 27K, but actual was 4K up. Don't sign paper with him without reading like me, you will be cheated, read their reviews. No bonus $1500 as advertised, internet price inflated by $1800+ for prep.
After the deal they back out from all verbal commitments, In my case sales manager Stavros agreed for new tires and some paint and other agent Angel and manager Reena texted me to put new tires and some paint around car but Stavros simply declined at delivery, I have to change 2 tires within days. All scam and full of lies. They know they have cheated and after deal no one takes your phone call. Must make a complaint to NYC attorney general as I did, BBB and DMV to help other innocent buyers. Scam and full of Lies. Be cautious. If you are happy with their deal then must appreciate them, in my case I got worst experience of my life. Be cautious of their unfair means, all team members are experienced in cheating by 5K a case but buyer is innocent, that makes the difference. Worst as compare to other car dealers in NYC.
Employees Worked With
Other Employees :
Angel Sanchez, Reena Singh
"Buyer beware : In 2017 I bought a great car a brand new..."
Buyer beware : In 2017 I bought a great car a brand new Mitsubishi Outlander no problems ever with the car . The dealership on the other hand lacks integrity in the worst way .
1. Traded car in did not pay off my note until I threatened legal action almost 3 months I was forced to make a payment to not get sent to collection.
2. Had to goto the dealership personally to assure payment was made no restitution on any funds from the payment I made was offered or paid to me.
3. Was sold a warranted btw with Mitsubishi 's long warranted don't even entertain buying one warranted included many restrictions the worst limited service to the dealership I purchased from unless you are over 100 miles from the dealership . Horrible stipulation.
4. And finally I traded in my car 3 months ago was told when I purchased the car the warrantee was refundable if I were to trade car in or sell car on a pro rated basis. This was confirmed by the warrantee company they completed the refund approval in a matter of weeks now waiting for Victory to refund the money as this is the process I was informed was appropriiate???? 3 months now called last week the check was in the mail lol. Called yesterday no call back. Great customer service???. Never trade a car in here unless you want your credit rating to get hit if you buy a warranted good luck. I think the sales people are the only bright spot here they were very nice and polite. The problems here are the management team and ownership have zero integrity.
Just an Fyi Friendly Ford paid my trade off in 5 days Buy there instead.
Employees Worked With