Chris Pennington | Page 9

Friendly, fast and professional. Very happy with this service team and the maintenance they performed. Very happy with this service team and the maintenance they performed. More

by TIMC Verified Customer Verified Customer

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I’m truly happy that they solved my problem. Very good customer service and kept me informed Very good customer service and kept me informed More

by jet1906 Verified Customer Verified Customer

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The service was very quick also the service rep was very informative and he provided me with technical advice informative and he provided me with technical advice More

by CECIL.PIETERS Verified Customer Verified Customer

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Everyone was very professional and took time to listen to my complaints from my last visit. Each complaint was addressed and completed in a timely manner. my complaints from my last visit. Each complaint was addressed and completed in a timely manner. More

by sykes442911 Verified Customer Verified Customer

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I felt welcomed and understood even when I entered the wrong side of the service area where my car was to be serviced. Everyone I encountered was helpful as this was my first visit to a Jim Ellis facility wrong side of the service area where my car was to be serviced. Everyone I encountered was helpful as this was my first visit to a Jim Ellis facility. More

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Excellent communication. Online scheduling is very easy to use. From start to finish, the experience was very good. Online scheduling is very easy to use. From start to finish, the experience was very good. More

by .4.4.4.6 Verified Customer Verified Customer

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Great Customer Service. . Gentleman ant counter ( I believe his name was Ted). Great help!! Definitely a Great experience! . Gentleman ant counter ( I believe his name was Ted). Great help!! Definitely a Great experience! More

by CORDALE.HUTCHINSON Verified Customer Verified Customer

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I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a chil My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful More

by pamwynn60 Verified Customer Verified Customer

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I’m extremely satisfied with the customer service and care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations. care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations. More

by YANKEEFAN4674 Verified Customer Verified Customer

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Service Manager/Dillon and the staff, took excellent care of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff of our Gabby/2018 Sierra SLT. We called and explained what was happening and we were scheduled for the next available appt. Great and friendly staff. I lost my job January 2023 but hoping 2024 will end with Gabby IV. Thanks again Jim Ellis! More

by BLKPEPPER66 Verified Customer Verified Customer

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