Always set up appointments very promptly to take care of any needs. Everyone is very courteous and caring of your needs. Thanks you for your excellent service.
"Great service with a friendly face."
Buying a car is stressful enough but even when that is over the stress can continue. The salesperson spends only a very short amount of time with you and then prefers not to see you again (unless you are back to buy another car). The Service Department, though, either makes or breaks your experience at a dealership. Cars eventually all need service from the periodic oil change to the more major repairs. When you feel good about the treatment you receive from the Service Department, you know you made the right choice in dealerships. Royal Gate Dodge has a superb Service Department. All personnel are courteous, friendly, experienced, and professional. Their follow-up, after the service is completed, is essential to ensure the customer is happy and satisfied with their experience.
"excellence in service"
- Antique Jukebox Co.
My relationship with Royalgate Dodge started in 2001. THE PRIMARY reason I keep returning is the outstanding SERVICE DEPARTMENT, PARTS DEPARTMENT, and BODY SHOP!
This is SIMPLY THE BEST DEALERSHIP in St. Louis. OUTSTANDING QUALITY! OUTSTANDING TALANT, is the reason I WILL NOT go to any other dealership, for my MOPAR SERVICE< PARTS OR BODY WORK!
Everybody from the porters that not only greet me upon arrival, they transport me to where I need to go! I am the greeted by CHRIS QUICK, TYLER GREEWALD, or MIKE GEBKEN, for what ever my needs are. AND not to forget the great DAVE MCLAIN, one of THE BEST MECHANICS I HAVE EVER ASKED TO WORK ON MY DODGE RAM DEISEL TRUCKS !!! LIKE I SAID, SIMPLY THE BEST!!!
"Great Customer Service "
Repair shop is always so professional and helpful. I appreciated the loaner car and the daily calls on my vehicle repair progress.. Great job team!! My next jeep/vehicle will be from here.
"excellent work by tech"
many times I had to wait, I guess because my truck is a diesel
but he had my oil changed and tire rotation done in no time
"Excellent service "
- Caravan 1
Excellent service, fast , courteous great pricing.
Waiting area was very comfortable with beverages available. Technician's will discuss any issues with your vehicle if necessary.
Other Employees Tagged:
Courtney Stevens. , Kenny?
This Dealership took very good care of me!!
The process was painless
The Sales Assistant was very professional
And his Product Knowledge
Was Spot on
He Answered all my Safety
I will definitely purchase agin from Royal Gate Dodge
Bert also walked me through the Service Dept What a nice facility
Thanks Bert Norman
Very helpful staff, job done in a very timely manner. They seem to care for your car new or old. I would recommend them to anyone
Very professional staff and a nice, clean, modern facility. I was able to get an appt quickly and my car was done well before I expected. I was surprised that service was open until 11pm.
"Motor for the convertible."
We had difficulties getting a new motor for our Sebring convertible. We have waited on it since May of 2017. Casy was on top of it. It came in the other day. As soon I came in to the service department Chris and Mike were on top of it. They made sure I was taken care of . They fixed the top and made my wife VERY HAPPY. “Peace at home”.