Chris Rodriguez | Page 10

I always go to Kia West but my experience with Kia East has been exceptional so I will continue to come here to Kia East to have my car serviced. STAFF is wonderful they explained clearly. has been exceptional so I will continue to come here to Kia East to have my car serviced. STAFF is wonderful they explained clearly. More

by MSPCHS50 Verified Customer Verified Customer

Report | Print

The dealership was fine, I was just shocked by the prices since they were not listed online when making my appointment. I then had to change my plans around and did not end up getting the service I originall since they were not listed online when making my appointment. I then had to change my plans around and did not end up getting the service I originally intended to get. The prices were all displayed on a board at the dealership which is perfect. I just wish I could see that online not a week later when I actually go in to drop off the car. More

by Butcher Verified Customer Verified Customer

Report | Print

I like them because they're knowledgeable, courteous, the place is clean and attractive... they treat you as family the place is clean and attractive... they treat you as family More

by ABIGAILMICHEL Verified Customer Verified Customer

Report | Print

I had to bring a car under warranty back for service 4 times, towing it three times because the transmission failed. Each time it was brought back engines lights on, the dealership they could find no issu times, towing it three times because the transmission failed. Each time it was brought back engines lights on, the dealership they could find no issues with the car. Extremely frustrating. More

Report | Print

It was a very easy car software upgrade and oil change when you made online appointment about 1 month ahead. when you made online appointment about 1 month ahead. More

by THDUONG01 Verified Customer Verified Customer

Report | Print

I’m really so happy with the service from the minute I walk into the dealer. Everybody was really care they get to. My problem they solved it . Thank you so much. walk into the dealer. Everybody was really care they get to. My problem they solved it . Thank you so much. More

Report | Print

Fast and accommodating. They got me in and out within only an hour or sommm They got me in and out within only an hour or sommm More

by SB Verified Customer Verified Customer

Report | Print

I’m very satisfied with the work and treatment received from the dealership staff. I was informed of the progress of my vehicle while I was waiting. from the dealership staff. I was informed of the progress of my vehicle while I was waiting. More

Report | Print

Very nice place to wait for the review to finish. The attent was very nice and helped me with the coupons The attent was very nice and helped me with the coupons More

by SPSAHOO300 Verified Customer Verified Customer

Report | Print

Horrible place to do business with. No communication, no one answers the phone or returns calls. Had no idea what was going on with my car. They did not bother to tell me what was wrong No communication, no one answers the phone or returns calls. Had no idea what was going on with my car. They did not bother to tell me what was wrong or how long it would take until the day it was fixed a week later (warranty issue, they ordered the part and fixed without telling me). When I picked up the car it was nowhere to be found. Walked around the entire lot only for them to tell me it was dead so the key alarm wouldn’t work, and it needed a jump so I couldn’t leave anyway. They told me the day before that I need a new battery soon so I declined getting it from them and would go elsewhere, never addressed the urgency that I needed it NOW. Why bother giving me the keys and let me wander aimlessly knowing it’s dead in a back lot and needed a jump start. Lazy, uncaring workers. This was a second chance visit after another similarly bad experience. Will never return here again. More

by MiniVanMom Verified Customer Verified Customer

Report | Print