Chris Rucker

Chris was professional, relatable, and knowledgeable from the jump. After visiting over a dozen dealerships, he stood out as the most prepared, genuine, and helpful by far. He made the process painless — ev the jump. After visiting over a dozen dealerships, he stood out as the most prepared, genuine, and helpful by far. He made the process painless — even finalizing the deal while on vacation. Couldn’t recommend him more. More

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This is the second vehicle we have purchased from Chris and he has been a complete joy to work with both times. He’s hardworking, educated and above all very kind and patient. I would highly recommend him and he has been a complete joy to work with both times. He’s hardworking, educated and above all very kind and patient. I would highly recommend him to anyone. 10 out of 10 More

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Chris was extremely helpful and patient explaining where all the functions were and how to se them. He was professional and friendly. I would highly recommend Crest Cadillac and Chris. all the functions were and how to se them. He was professional and friendly. I would highly recommend Crest Cadillac and Chris. More

by Kathy4421 Verified Customer Verified Customer

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Great experience as always. Very communicative and we felt like we were the only ones they were assisting. Very communicative and we felt like we were the only ones they were assisting. More

by BLWARD71 Verified Customer Verified Customer

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Chris Rucker was responsive and easy to work with. Overall experience was positive and we were impressed with the level of service Overall experience was positive and we were impressed with the level of service More

by APRIL.FRICHETTE Verified Customer Verified Customer

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Crest and Chris Rucker made the buying process an absolute pleasure and was painless. This is our second car from Crest and Chris and we will be back. If I had to make one complaint its that we s absolute pleasure and was painless. This is our second car from Crest and Chris and we will be back. If I had to make one complaint its that we scheduled a pickup at 10 am and finance only had one person and they were super backed up and we did not end up leaving until 2pm! More

by BRAD97 Verified Customer Verified Customer

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Chris made the purchase of my first Cadillac a great experience. If you’re looking for a truly exceptional Cadillac dealership in Frisco, Texas, look no further than Crest Cadillac! From the moment I w experience. If you’re looking for a truly exceptional Cadillac dealership in Frisco, Texas, look no further than Crest Cadillac! From the moment I walked in, I was greeted with a warm welcome and genuine professionalism. The entire staff—from sales to service—went above and beyond to make my experience seamless and enjoyable. Chris took the time to listen to my needs and made sure I found the perfect vehicle. The process was straightforward, with no pressure or haggling, and I felt confident I was getting a great deal on both my new Cadillac. The team’s knowledge of the Cadillac lineup was impressive, and they patiently answered every question I had, making sure I understood all the features of my new car. Schuyler Crouch made the finance part awesome as well. What truly sets Crest Cadillac apart is their commitment to customer service even after the sale. The service department is top-notch—appointments are fast and efficient, and the advisors communicate clearly every step of the way. It’s clear that Crest Cadillac values long-term relationships, not just one-time sales. I highly recommend Crest Cadillac to anyone in the Dallas-Fort Worth area looking for a luxury car buying experience that’s second to none. I absolutely love my new Cadillac, and I’ll be a customer for life! Five stars all the way! More

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Was able to receive my custom order very quickly. Samuel was great to work with and very communicative. Just wish I was given more flexibility on the deal/negotiations. Paid full MSRP :( Samuel was great to work with and very communicative. Just wish I was given more flexibility on the deal/negotiations. Paid full MSRP :( More

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I purchased a 2024 Escalade V, but within 15 days the engine failed—deeply disappointing. I had already invested $5,000 in accessories, all of which became a loss to me. The dealership wouldn’t take th engine failed—deeply disappointing. I had already invested $5,000 in accessories, all of which became a loss to me. The dealership wouldn’t take the vehicle back until I escalated directly to GM. Even then, I was only offered options that were either outdated or much more expensive. No real effort was made to offset the financial loss I had already suffered. I was pushed into settling for a 2025 Sport Platinum, far from what I originally wanted. The process took 3 months, and I was left without proper support during that time. I was even asked to pay tolls for the loaner vehicle—something I found disappointing. Throughout the process, communication felt one-sided, with promises that didn’t reflect the actual outcome. I expected better treatment given the scale of my purchase, and I hope service will be better. More

by YAARLALLY Verified Customer Verified Customer

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I recently purchased a car from Chris and couldn't be more satisfied with the experience. Chris was incredibly knowledgeable about the vehicle I was looking for and patiently answered all my questions. H more satisfied with the experience. Chris was incredibly knowledgeable about the vehicle I was looking for and patiently answered all my questions. His professionalism and friendly demeanor made the entire process smooth and enjoyable. Chris went above and beyond to ensure I understood all the car's features and even followed up after the sale to see if I had any further questions. If you're looking for a trustworthy and dedicated salesman, I highly recommend Chris! More

by Jason Willis Verified Customer Verified Customer

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