Excellent Dealer.
Top notch service all around. Communication is the key and Frankie in service excels.
Top notch service all around. Communication is the key and Frankie in service excels.
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by DTANDY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Frankie Devita
Jul 30, 2024 -
Mercedes-Benz of Orange County powered by Benzel-Busch responded
Thank you for your excellent review! We’re thrilled to hear that you had a top-notch experience with us and that Frankie in service exceeded your expectations.
Effective communication is indeed key, and we’re glad to know that Frankie’s efforts contributed to your positive experience. We’ll be sure to pass along your kind words to him.
Warm regards,
Michael Hill
mhill@benzelbusch.com
We scoped out a few dealerships and this was the most
attentive, patient and knowledgable dealership we came across. Chris was happy to share everything he knew about sprinters and did not treat us any d
attentive, patient and knowledgable dealership we came across. Chris was happy to share everything he knew about sprinters and did not treat us any differently when we said we wanted to convert it. When our timelines for purchasing changed, they were patient and followed up a reasonable amount. Incredible service by everyone we talked to.
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by estherkfell
Verified Customer
Verified Customer
Jun 14, 2024 -
Mercedes-Benz of Orange County powered by Benzel-Busch responded
Thank you for your glowing review! We're thrilled to hear that you found our dealership to be the most attentive, patient, and knowledgeable during your search. Providing exceptional service and support to our customers is our top priority, and it's fantastic to know that Chris went above and beyond to share his expertise about Sprinters and accommodate your needs.
Warm regards,
Michael Hill
mhill@benzelbusch.com
Great employees.
Always very friendly and helpful. Truly want to give you the best service.
Always very friendly and helpful. Truly want to give you the best service.
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by LISUNCATCHER
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2024 -
Mercedes-Benz of Orange County powered by Benzel-Busch responded
Thank you for your wonderful review! We're delighted to hear that our team members provided you with friendly and helpful service. Ensuring our customers receive the best service possible is our top priority, and it's fantastic to know that our employees are living up to that commitment.
Warm regards,
Michael Hill
mhill@benzelbusch.com
The staff are very knowledgeable and helpful with every
detail of my transaction. It was a pleasure doing business at this location.
detail of my transaction. It was a pleasure doing business at this location.
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by KRISSY_SMALL
Verified Customer
Verified Customer
Other Employees Tagged:
Thomas Tzimoulis
Apr 09, 2024 -
Mercedes-Benz of Orange County powered by Benzel-Busch responded
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our staff provided you with excellent service during your transaction. Our team takes great pride in their knowledge and dedication to assisting our customers with every detail, ensuring a smooth and enjoyable experience.
Warm Regards,
Michael Hill
mhill@benzelbusch.com
Best car buying experience of my life !
Chris Taccetta was extremely kind, knowledgeable, and efficient. I would highly recommend this dealer to anyone looking to purchase a Mercedes!
Chris Taccetta was extremely kind, knowledgeable, and efficient. I would highly recommend this dealer to anyone looking to purchase a Mercedes!
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by kwellner
Apr 01, 2024 -
Mercedes-Benz of Orange County powered by Benzel-Busch responded
Thank you so much for your glowing review! We're thrilled to hear that you had the best car buying experience of your life at Mercedes-Benz of Orange County.
Chris Taccetta is an invaluable member of our team, and we're delighted to hear that he provided you with exceptional service. We strive to make every aspect of the car buying process as smooth and enjoyable as possible, and it's wonderful to know that Chris's kindness, knowledge, and efficiency contributed to your positive experience.
Best Regards,
Michael Hill
mhill@benzelbusch.com
Service appointment completed at an acceptable time
frame. Service Representative was courteous, welcoming, prompt and attentive. Facilities was clean and orderly. Waiting area included ample space,
frame. Service Representative was courteous, welcoming, prompt and attentive. Facilities was clean and orderly. Waiting area included ample space, stations for laptop connection, if necessary, and available wifi and refreshments.
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by Ronald R.
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Bateman
Mar 15, 2024 -
Mercedes-Benz of Orange County powered by Benzel-Busch responded
Thank you for taking the time to share your recent service experience with us! We're delighted to hear that your appointment was completed within an acceptable timeframe and that you found our service representative to be courteous, welcoming, prompt, and attentive.
Best Regards,
Michael Hill
mhill@benzelbusch.com
Staff is very professional, courteous, and knowledgeable.
Everybody is helpful and the area is super clean. I love the coffee here!
Everybody is helpful and the area is super clean. I love the coffee here!
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by brendaliz1966
Verified Customer
Verified Customer
Mar 06, 2024 -
Mercedes-Benz of Orange County powered by Benzel-Busch responded
Thank you for your fantastic review! We're delighted to hear that you had a positive experience at Mercedes-Benz of Orange County. Providing professional, courteous, and knowledgeable service is what we strive for, and we're glad that our team met your expectations.
Regards,
Michael Hill
mhill@benzelbusch.com
Thank you MBOC!
You guys are amazing. Incredible, personable service, flexible and professional. Chris, Omar, Katie & Kayla - you were all wonderful. Great coffe
You guys are amazing. Incredible, personable service, flexible and professional. Chris, Omar, Katie & Kayla - you were all wonderful. Great coffee and pastries while you wait, cozy lounge and just an overall fantastic experience.
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by Ccoetzer
Verified Customer
Verified Customer
Service Price Transparency
Excellent service and sales.
Omar was excellent in service.. kept me updated on my car.
Omar was excellent in service.. kept me updated on my car.
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by GMLADY2U
Verified Customer
Verified Customer
Service Price Transparency
The only issue I faced that I wasn't knowing that
Saturday is only for express service and other services can be done only on weekdays. Other than that, it was great.
Saturday is only for express service and other services can be done only on weekdays. Other than that, it was great.
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by PRABHAKAR SHARMA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Bateman