Chris Taccetta | Page 4

Best car buying experience of my life ! Chris Taccetta was extremely kind, knowledgeable, and efficient. I would highly recommend this dealer to anyone looking to purchase a Mercedes! Chris Taccetta was extremely kind, knowledgeable, and efficient. I would highly recommend this dealer to anyone looking to purchase a Mercedes! More

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Service appointment completed at an acceptable time frame. Service Representative was courteous, welcoming, prompt and attentive. Facilities was clean and orderly. Waiting area included ample space, frame. Service Representative was courteous, welcoming, prompt and attentive. Facilities was clean and orderly. Waiting area included ample space, stations for laptop connection, if necessary, and available wifi and refreshments. More

by Ronald R. Verified Customer Verified Customer

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Staff is very professional, courteous, and knowledgeable. Everybody is helpful and the area is super clean. I love the coffee here! Everybody is helpful and the area is super clean. I love the coffee here! More

by brendaliz1966 Verified Customer Verified Customer

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Thank you MBOC! You guys are amazing. Incredible, personable service, flexible and professional. Chris, Omar, Katie & Kayla - you were all wonderful. Great coffe You guys are amazing. Incredible, personable service, flexible and professional. Chris, Omar, Katie & Kayla - you were all wonderful. Great coffee and pastries while you wait, cozy lounge and just an overall fantastic experience. More

by Ccoetzer Verified Customer Verified Customer

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Excellent service and sales. Omar was excellent in service.. kept me updated on my car. Omar was excellent in service.. kept me updated on my car. More

by GMLADY2U Verified Customer Verified Customer

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The only issue I faced that I wasn't knowing that Saturday is only for express service and other services can be done only on weekdays. Other than that, it was great. Saturday is only for express service and other services can be done only on weekdays. Other than that, it was great. More

by PRABHAKAR SHARMA Verified Customer Verified Customer

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Chris was extremely helpful and continuously communicated every step of the purchasing process. Everyone at the dealership was friendly and helpful. They expedited my purchase and made the entire experience every step of the purchasing process. Everyone at the dealership was friendly and helpful. They expedited my purchase and made the entire experience very pleasant. More

by akazzolina Verified Customer Verified Customer

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Chris made the experience easy and comfortable. Fair, respectful and a good sense of humor! Fair, respectful and a good sense of humor! More

by uwinter32 Verified Customer Verified Customer

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Everyone I dealt with was great,there was a few issues which everyone handled with total professionalism and with complete satisfaction which everyone handled with total professionalism and with complete satisfaction More

by 718frankf Verified Customer Verified Customer

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My car went in for a scheduled routine serve B, which was completed in 2 days. After it sat at the dealership for nearly 3 months waiting for the windshield wiper motor to be replaced which was found during completed in 2 days. After it sat at the dealership for nearly 3 months waiting for the windshield wiper motor to be replaced which was found during the service. There was no communication with me unless I constantly called to check on the status. I was met with attitude and rushed off with no answer or update each time. They could not even provide me with a comparable loaner and 3 months without my truck with a child is a big inconvenience. They did not seem to care or have any concern. It was not until I called corporate to get answers that I was taken somewhat seriously. Corporate decided to grant me a good will payment to cover my car payment for 2 months which went to the dealership and I never saw. I questioned the dealership and was told they have nothing to do with corporate and I would have to deal with them. Just one run around after the other it seems like. More

by mansueto24 Verified Customer Verified Customer

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