Omar Martinez
Service Consultant
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
2 yrs, 11 mos
Industry Experience
21 yrs
Languages Spoken
English
Spanish
255 Reviews
Write a Review255 Reviews of Omar Martinez
May 14, 2026
Excellent a pleasure Amari in service is outstanding very helpful very professional and shows that he cares. helpful very professional and shows that he cares. More
Other Employees Tagged: Orlando Casale
May 13, 2026
Valentina was very thorough and professional, listened attentively to my concerns, and provided great value for my service. attentively to my concerns, and provided great value for my service. More
Other Employees Tagged: Orlando Casale
May 12, 2026
I took advantage of buy 3 & get one for a dollar Goodyear Tire deal the dealership was promoting. Service advisor Martinez and his team did an excellent job with the install. Tire deal the dealership was promoting. Service advisor Martinez and his team did an excellent job with the install. More
Other Employees Tagged: Jeremy Maldonado
May 12, 2026
Great customer service amazing person. Thank you for everything you did to make my car in better shape. Thank you for everything you did to make my car in better shape. More
Other Employees Tagged: Orlando Casale
May 10, 2026
To this point, they have done good, if very expensive work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I m work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I mad an on line appointment. Only at that point was I allowed to access a service adviser to discuss the work and timing given we live 80 miles away and my caretaker has to take the car to the appointment. But all went smoothly after we arranged the appointment until I drove the car this weekend having returned for the summer from Arizona: our Apple Car Play has disappeared after both the main and auxiliary batteries were replaced and the car is reporting that an A0 Service is due. So not good and it looks like some checklist or process was not followed. We will find out but was disappointed that these problems occurred. More
Other Employees Tagged: Orlando Casale
May 07, 2026
Omar was very attentive and kept me informed on my vehicle's progress. I'll return. vehicle's progress. I'll return. More
Other Employees Tagged: Mykola (Nick) Peresunko, Matt Cannella
May 02, 2026
Great Customer Service. Omar my Service Rep Kept me notified and cared about whole process. Omar my Service Rep Kept me notified and cared about whole process. More
Other Employees Tagged: Orlando Casale
April 15, 2026
What a pleasure was to work with the staff and the facility is beautiful. Just the way you want to be treated as a customer!! Great experience facility is beautiful. Just the way you want to be treated as a customer!! Great experience More
Other Employees Tagged: Jody was awesome to work with too
April 06, 2026
The dealership is very appealing, the service is great and the selection of vehicles is also amazing. and the selection of vehicles is also amazing. More
Other Employees Tagged: Orlando Casale

