Chris Thompson

If I could give them 0 stars I would. Most unprofessional people I have ever dealt with. Brought our car in for a recall (car drove fine and no check engine light was on) they fixed the p Most unprofessional people I have ever dealt with. Brought our car in for a recall (car drove fine and no check engine light was on) they fixed the parts that were recalled and as soon as we left with it the check engine light came on. Called them and they told us to bring it back that same day. Once we get back to the dealership they tell us to bring it back the next day. Brought it back the following day and they said it was an exhaust leak. They patched up the exhaust. Keep in mind the exhaust wasn’t causing problems until they took it off to get to the parts they were fixing for the recall. Car sounded better and the check engine light was off when we picked it back up, drove off and the check engine light came on again. Brought the car back again and Now they are trying to say it’s the converter. None of the problems existed until they replaced the recall parts. Once they touched the car there has been nothing but problems and they won’t do anything about it. One of the times we called while the car was here the lady that answered was rude and hung up on us. David the manager over the service center said he went out of his way to patch up the exhaust. It shouldn’t be going out of your way to make sure the car leaves in the same condition as it was when we brought it in the first day. There is absolutely no reason for someone to take a car for the recall parts to be replaced and then leave with nothing but issues. We have missed hours of work dealing with this the past few days and wasted a lot of gas going back and forth. Since it came in for a recall and they don’t make money off of that they are doing everything they can to try to get us to have to pay for something. At this point we would have been better off not even taking it to have the recalled parts replaced. If you have a recall or need service done do not go here. The GM Chris Thompson was absolutely no help either. More

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I recently purchased my third Honda from Vann York Honda in High Point. The dealership has always treated me fairly and did in late November 2024. Our Salesperson, Bobby Clark, was really excellent! Bo in High Point. The dealership has always treated me fairly and did in late November 2024. Our Salesperson, Bobby Clark, was really excellent! Bobby knows the Honda vehicles perfectly and went out of his way to be sure he answered every question clearly and thoroughly! I hope to work with Bobby in the future. The General Manager, Chris Thompson, was excellent as always. The people at Vann York Honda are an outstanding team! More

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This dealership is the best for sales and service I love my new Pilot. Service was quick and easy. my new Pilot. Service was quick and easy. More

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Had my 2018 Honda C-RV into Vann York Honda in High Point recently for Anti Theft malfunction. I want to send a VERY SPECIAL THANKS to service writer IAN for being so very helpful and courteous throughout recently for Anti Theft malfunction. I want to send a VERY SPECIAL THANKS to service writer IAN for being so very helpful and courteous throughout the entire process. A THANK YOU to Joe Williams (Service Manager) and Chris Thompson (General Sales Manager). They were very helpful in getting this issue resolved. More

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Very friendly, quick, professional, not pushy. I was pleased how everything went. Jose was very friendly and and knowledgeable of the Ridgeline we purchase. He walked us through setting everyth I was pleased how everything went. Jose was very friendly and and knowledgeable of the Ridgeline we purchase. He walked us through setting everything up in our vehicle. Financing went very smooth and reasonable. It was probably one of the smoothest car buying experiences I've had. Definitely recommend Vann York Honda. More

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Had a super service this weekend! ! Thanks Steve and Jason! Greg York did an awesome job with the new facility! Looking to buy a new car soon from them!! ! Thanks Steve and Jason! Greg York did an awesome job with the new facility! Looking to buy a new car soon from them!! More

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Excellent service and friendly staff. VannYork gave an awesome buying experience and I definitely buy from them again. awesome buying experience and I definitely buy from them again. More

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Always see Donna Sieck, She's awesome!She always Always see Donna Sieck, She's awesome! She always explains what repairs / maintenance is needed for my Pilot, before work is to be done. This allow Always see Donna Sieck, She's awesome! She always explains what repairs / maintenance is needed for my Pilot, before work is to be done. This allows me to better decide when to schedule repairs! More

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Leasing a new vehicle My first visit at VAnn York was to have my oil changed in my old Honda HRV. Great experience. This time around I actually was trading in my lease for My first visit at VAnn York was to have my oil changed in my old Honda HRV. Great experience. This time around I actually was trading in my lease for a new one. Bill McSwain was the most helpful salesman I have had the pleasure of working with. Thanks Bill, love my new HRV. More

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Had car serviced and tires rotated. Came in and got the car serviced and tires rotated. The service was very quick. I really appreciate the quality and speed of their service. Everyone w Came in and got the car serviced and tires rotated. The service was very quick. I really appreciate the quality and speed of their service. Everyone was friendly, and thanked me for coming by. It’s really nice when you feel like your business is appreciated. When I bought my new CRV from Don, he was very professional, and knowledgeable on the cars. I feel like one of the team at Van York Honda. Thanks guys. More

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