Chris Valencia | Page 49

Kindness The young man that waited on me was Chris Valencia.He was so respectful and kind. I would highly recommend Tucson Subaru on Oracle Road. The young man that waited on me was Chris Valencia.He was so respectful and kind. I would highly recommend Tucson Subaru on Oracle Road. More

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Tucson Subaru routinely provides exceptional maintenance and professional customer service. My Subaru Outback Limited is safe, comfortable, and consistently surpasses 30 mpg on the highway. and professional customer service. My Subaru Outback Limited is safe, comfortable, and consistently surpasses 30 mpg on the highway. More

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This dealership open for business but lots of care is taken to protect employees and customers. . Chris Valencia provided me with very courteous and helpful service in the service department. Car was taken to protect employees and customers. . Chris Valencia provided me with very courteous and helpful service in the service department. Car was in and out in about 1 hour as promised. Chis explained maintenance performed and maintenance issues to monitor. Would recommend this dealership to anyone with a Subaru product in the Tucson area. More

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excellent On time. Everyone I dealt with was very helpful.A well run shop with dedicated employees. Keep up the good work, you have a superior product. On time. Everyone I dealt with was very helpful.A well run shop with dedicated employees. Keep up the good work, you have a superior product. More

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Great Service Experience The dealer was very generous in replacing my battery even though the deadline had passed a bit. The dealer also called a Lyft driver for me so that I The dealer was very generous in replacing my battery even though the deadline had passed a bit. The dealer also called a Lyft driver for me so that I could get back to work. More

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Great service. Everything was explained thoroughly ahead the work was done quickly and competently. Typical for Tucson Subaru. By the way, our service contact was Chris Valencia, not Artie. the work was done quickly and competently. Typical for Tucson Subaru. By the way, our service contact was Chris Valencia, not Artie. More

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Good job This is the second time we have taken our 2018 Subaru Outback to Tucson Subaru and our experience was exceptional. Chris Valencia, our service advisor This is the second time we have taken our 2018 Subaru Outback to Tucson Subaru and our experience was exceptional. Chris Valencia, our service advisor, was there to greet my husband and I width a smile and firm, welcoming handshake. He spoke with us about what needed to be done, he had our previous service worksheet so he had done research. We were about 30 minutes early but he got the car in the shop for the oil change. Chris told us it would be about 90 minutes but that he would let us know if any other work was suggested. About 45 minutes later Chris came up to me stating the car was ready, explained what had been done, and asked me if I had any questions. I did. We couldn’t get the remote key to start the car. Chris tried it and couldn’t get it to work; he went to another Tucson Subaru gentleman who also couldn’t get it to work; they found another gentleman who tried to get it to work, it wouldn’t start the car but he had an immediate solution. He fixed the sensor in the window and the remote worked in starting the car. The dealership was busy; it was a Monday afternoon, folks all over and these three gentleman worked on this issue with smiles, and determination they would resolve the issue. And, they did. These folks at Tucson Subaru know their cars, how to treat a customer and appear to enjoy working there. I’ll go back as will my husband. More

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Always greeted with smiles and outstanding customer service. Monica went above and beyond with getting lunch for my diabetic mom and me. Shec wad very patient and knowledgeable. service. Monica went above and beyond with getting lunch for my diabetic mom and me. Shec wad very patient and knowledgeable. More

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Peaceful I take my vehicle to get the required maintenance performed and I wait in there waiting room. I thoroughly enjoy the time I spend there, the employees I take my vehicle to get the required maintenance performed and I wait in there waiting room. I thoroughly enjoy the time I spend there, the employees talk to me in a nice friendly voice, the waiting room is very relaxing. It is a total great experience for me. More

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Excellent car buying experience. Ken was knowledgeable, responsive and very professional. He answered every question and thoroughly explained all the safety features of our new car. Ken was knowledgeable, responsive and very professional. He answered every question and thoroughly explained all the safety features of our new car. We did not feel any pressure to purchase the Subaru. More

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