Chris Valencia | Page 49

Great service. Everything was explained thoroughly ahead the work was done quickly and competently. Typical for Tucson Subaru. By the way, our service contact was Chris Valencia, not Artie. the work was done quickly and competently. Typical for Tucson Subaru. By the way, our service contact was Chris Valencia, not Artie. More

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Good job This is the second time we have taken our 2018 Subaru Outback to Tucson Subaru and our experience was exceptional. Chris Valencia, our service advisor This is the second time we have taken our 2018 Subaru Outback to Tucson Subaru and our experience was exceptional. Chris Valencia, our service advisor, was there to greet my husband and I width a smile and firm, welcoming handshake. He spoke with us about what needed to be done, he had our previous service worksheet so he had done research. We were about 30 minutes early but he got the car in the shop for the oil change. Chris told us it would be about 90 minutes but that he would let us know if any other work was suggested. About 45 minutes later Chris came up to me stating the car was ready, explained what had been done, and asked me if I had any questions. I did. We couldn’t get the remote key to start the car. Chris tried it and couldn’t get it to work; he went to another Tucson Subaru gentleman who also couldn’t get it to work; they found another gentleman who tried to get it to work, it wouldn’t start the car but he had an immediate solution. He fixed the sensor in the window and the remote worked in starting the car. The dealership was busy; it was a Monday afternoon, folks all over and these three gentleman worked on this issue with smiles, and determination they would resolve the issue. And, they did. These folks at Tucson Subaru know their cars, how to treat a customer and appear to enjoy working there. I’ll go back as will my husband. More

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Always greeted with smiles and outstanding customer service. Monica went above and beyond with getting lunch for my diabetic mom and me. Shec wad very patient and knowledgeable. service. Monica went above and beyond with getting lunch for my diabetic mom and me. Shec wad very patient and knowledgeable. More

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Peaceful I take my vehicle to get the required maintenance performed and I wait in there waiting room. I thoroughly enjoy the time I spend there, the employees I take my vehicle to get the required maintenance performed and I wait in there waiting room. I thoroughly enjoy the time I spend there, the employees talk to me in a nice friendly voice, the waiting room is very relaxing. It is a total great experience for me. More

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Excellent car buying experience. Ken was knowledgeable, responsive and very professional. He answered every question and thoroughly explained all the safety features of our new car. Ken was knowledgeable, responsive and very professional. He answered every question and thoroughly explained all the safety features of our new car. We did not feel any pressure to purchase the Subaru. More

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Excellent Service Thank you Jesse Friedman for your excellent service and attention to detail. Your explanation provided valuable insight to some of the repairs requi Thank you Jesse Friedman for your excellent service and attention to detail. Your explanation provided valuable insight to some of the repairs requiring immediate attention. Thank you. More

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New battery, overall check, check air conditioning The absolute best in every way. Dependable reliable efficient friendly professional in e. Every way I strongly recommend this dealership and intend The absolute best in every way. Dependable reliable efficient friendly professional in e. Every way I strongly recommend this dealership and intend to continue to use them More

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Wonderful experience Anthony was patient and very helpful. I had gone in with what I wanted and he made it happen! He was very attentive to me and kept us in mind every ti Anthony was patient and very helpful. I had gone in with what I wanted and he made it happen! He was very attentive to me and kept us in mind every time he had to step out. I purposely waited almost 3 months to submit this review because I didn't want to do it while being excited with my new purchase. I got my license plates in 2 weeks time, I got a better financing deal than what I thought I would and the service plans are wonderful. I am still very happy and thankful with my experience. More

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