Chris Walker | Page 3

Amazing customer service Time is the one thing none of us can have too much. My experience with Chris Walker and this dealership has been seamless. They are very respectful Time is the one thing none of us can have too much. My experience with Chris Walker and this dealership has been seamless. They are very respectful of your valuable time. We have worked with Chris for many years and will continue in the future. Customer service has been exemplary. Keep up the great work! More

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Best service I ever had I have been a Mercedes Benz for long time. This time I had the best service ever received in many years. Mr. Walker provided all information I needed I have been a Mercedes Benz for long time. This time I had the best service ever received in many years. Mr. Walker provided all information I needed and Ms Segrist was very efficient in the paperwork preparation. I recommend MB to all my friends More

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Recent purchase of 2016 c450 I recently purchased my first Mercedes Benz from Merc of Cincy. Prior to this I had been an Audi owner and had always thought highly of the way I was I recently purchased my first Mercedes Benz from Merc of Cincy. Prior to this I had been an Audi owner and had always thought highly of the way I was treated at the Audi dealership. I have to say that my experience with Merc of Cincy, especially with my salesman Chris Walker, has topped any experience I've ever had at a car dealership. Chris made the process so simple and easy for me. I visited the dealership about a half dozen times to test drive a number of cars before making my decision and ordering what I wanted. Each time Chris was very attentive, personable, and made me feel like part of the family. Prior to the delivery of my car Chris did 90% of the work before I arrived for pick up. Once there it only took about 15 minutes before we were sitting in the new car with him explaining features etc. All I have to say is this is the best experience I've ever had at a dealership and Chris went beyond expectations in taking the anxiety out of the car buying experience. However, regarding purchasing an extended warranty, I was able to purchase the Mercedes ELW through a different dealer in Santa Monica, California at a discounted price compared Mercedes of Cincinnati. The Mercedes of Cincinnati finance director was not able to match the other dealers' pricing. So to sum it up, if you're going to buy a Mercedes, buy it from Chris Walker at Mercedes of Cincinnati. If you are going to purchase an extended warranty, you may want to look elsewhere and price shop different dealers after your purchase. Just make sure you do it within 30 days of purchase so you don't pay a 15% surcharge. More

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Exceeding All Expectations! I can't express how wonderful Chris Walker has been to work with!!! He continues to make sure we are happy and not in need of a single thing as we bec I can't express how wonderful Chris Walker has been to work with!!! He continues to make sure we are happy and not in need of a single thing as we become more aware of all the awesome things our new car offers!!! It has been and continues to be a wonderful experience with Chris and the entire staff at Mercedes-Benz Cincinnati! More

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2013 ML 350 Chris Walker and Jennifer were extremely helpful in creating a great car buying experience. They promptly answered all of my advance questions and we Chris Walker and Jennifer were extremely helpful in creating a great car buying experience. They promptly answered all of my advance questions and were fair on my older model trade-in. Chris was even responsive to e-mail questions after hours, which was very helpful in advancing my thinking. With much of the work done in advance of the purchase, the actual time in the dealership completing paperwork was brief and straight forward. More

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Courteous, Professional Sales Team I used True Car to locate my 2012 BMW 535 ix. From the moment I called Mercedes Benz of Cincinnati about a test drive I was treated with courtesy and I used True Car to locate my 2012 BMW 535 ix. From the moment I called Mercedes Benz of Cincinnati about a test drive I was treated with courtesy and respect. Chris Walker was very professional and gave me the best possible deal without any high pressure sales tactics. The whole purchasing process including procurement of a low interest loan was quick and easy. I would definitely choose this dealership and Chris Walker as the sales representative for my next car purchase. More

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'16 MB SLK This was my fourth special order/purchase of a new vehicle with Chris Walker. The entire ordering/purchase/delivery process was exemplary. Chris is This was my fourth special order/purchase of a new vehicle with Chris Walker. The entire ordering/purchase/delivery process was exemplary. Chris is an honest and genuine man. I enjoy working with him. This dealership is a place I actually enjoy visiting. Outstanding dealership from sales to service! The Sales Manager, Mr. Wilson, is also very much a gentleman. Well done again, Gents! More

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2010 Porsche C4S Chris Walker and Jennifer created an excellent buying experience. Buying a used car long distance can always be a challenge. Jennifer did a great jo Chris Walker and Jennifer created an excellent buying experience. Buying a used car long distance can always be a challenge. Jennifer did a great job of describing the car and providing all background information and Chris successfully managed the negotiation process enabling me to fly into town and leave with the car within an hour of arriving at the dealership. More

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Good experience due to Mr. Walker's expertise and knowledge. Chris was very helpful in guiding us to make the decision to buy the GLA250. He was able to locate the car with all the options and color scheme that Chris was very helpful in guiding us to make the decision to buy the GLA250. He was able to locate the car with all the options and color scheme that we wanted. He also assisted us on getting the best rate on the lease. I am hearing impaired on the phone and Chris contacted the American Dental Association on my behalf in order for me to take advantage of the partner program with Mecedes Benz. Upon Delivery, he made sure that he showed us how to use all the features on the cars and followed up a few days later to be sure that we were happy and to answer and questions that we had regarding the vehicle. More

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Very professional....quick and easy! Everything from start to finish was with ease and very speedy! Love the experience and Chris Walker made it happen. Definitely look forward to many Everything from start to finish was with ease and very speedy! Love the experience and Chris Walker made it happen. Definitely look forward to many more vehicles with this dealership and Chris! Mike Campo worked his magic with this as well and introduced me to Chris. Thanks team! More

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