Chris Weaver
Chris Weaver at Jim Hudson Ford

Chris Weaver | Page 11

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.9
296 Reviews
4.9

296 Reviews

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296 Reviews of Chris Weaver

March 26, 2024

Dealership Rating
Employee Rating

Fast and friendly service. Always have a great day at Jim Hudson Ford. Great bunch of people. More

by RUTHERFORD52000
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 28, 2024

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide fast and friendly service to all of our customers. We're glad to hear that you always have a great experience at Jim Hudson Ford. Our team appreciates your feedback and we look forward to serving you again in the future.

March 22, 2024

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Left without a real resolution to my vehicle issue. Service people were very friendly but this systems seemed disorganized and seem like I was passed around a bit. More

by RYANSCOTT1784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2024

Jim Hudson Ford responded

We apologize for the inconvenience you experienced while trying to resolve your vehicle issue. While we're glad to hear that our service team was friendly, we understand your experience left you feeling frustrated. To address your concerns further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

March 22, 2024

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Work was completed when promised. Also our Service Writer Chris Weaver updated about our Expedition. More

by BONDYOTT88
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 25, 2024

Jim Hudson Ford responded

Thank you for your feedback! We are glad to hear that the work was completed on time and that Chris Weaver kept you informed about your Expedition. We strive to provide excellent service to all of our customers.

March 18, 2024

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Mr. Cook made the entire process very easy and quick. I told him what I was looking for and within no time at all I was in my new truck! More

by danlee3753
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Recommend Dealer
Yes

Other Employees Tagged: John Cook, Ronnie Tyler, Tony Dooley , John Cook

Mar 19, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience with Mr. Cook! We are thrilled to hear that he was able to make the process easy and quick for you. Enjoy your new truck!

March 14, 2024

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Chris, kept me informed on what was being done and explained everything start to finish More

by ptesney
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2024

Jim Hudson Ford responded

Thank you for sharing your experience with Chris! It's great to hear that he kept you informed and explained everything thoroughly. We strive to provide excellent customer service, and we're glad that Chris was able to meet your expectations. If you have any further feedback or questions, please don't hesitate to reach out.

March 14, 2024

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Chris Tompson was my advisor again. I was in a few weeks earlier and some good work done on my truck. Whenever Chris would tell me about this or that suggested maintenance item, I kne More

by 29169
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Thompson , Greg Freeman

Mar 15, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience with Chris Tompson as your advisor. It's great to hear that you trust his recommendations and that the service department provides a comfortable environment with good amenities. We appreciate your feedback and look forward to serving you again in the future.

March 13, 2024

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Employee Rating

great service and friendly people in service department. all went very smoothly and my car is working well. More

by quattlep
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with our service department and that your car is working well. We appreciate your business and look forward to serving you again in the future.

March 10, 2024

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Had to keep calling to get repair updates. A foam shield near the manifold was horribly beaten up. It was near but not part of the repair. They ordered a new one. Valet service was great. More

by Mavrick
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Recommend Dealer
Yes
Mar 12, 2024

Jim Hudson Ford responded

We apologize for any inconvenience you experienced with the repair updates and the condition of the foam shield near the manifold and we regret any lapses in communication. We're glad to hear that you found our valet service to be great, and we appreciate your patience as we addressed the issue. To discuss the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

March 09, 2024

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Employee Rating

I was very satisfied with they way the loaner vehicle was handler and how understanding the service center handled the repair. More

by jmaugie2021
Recommend Dealer
Yes
Mar 11, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you were satisfied with the loaner vehicle and the repair process at our service center. We strive to provide excellent customer service and we appreciate your business. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

March 08, 2024

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Employee Rating

Chris Thompson and the entire team did an outstanding job working with me to diagnose the ongoing issues I had with my 2019 F150 5.0. Since getting it back from warranty repairs, the truck has been running p More

by domnchris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Thompson

Mar 11, 2024

Jim Hudson Ford responded

Thank you for your kind words! We are thrilled to hear that Chris Thompson and our team were able to diagnose and resolve the issues with your 2019 F150 5.0. We take pride in providing excellent service and ensuring that our customers are satisfied with their vehicles. We appreciate your recommendation and look forward to serving you again in the future.

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