Chris Yslas | Page 26

This dealership did an excellent job providing me information and were really patient with me as I decided on my vehicle purchase. They were all respectful, caring, and very knowledgeable. Tanner spe information and were really patient with me as I decided on my vehicle purchase. They were all respectful, caring, and very knowledgeable. Tanner specifically gave me excellent customer service. More

by jjonczyk12 Verified Customer Verified Customer

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Simon was and is a wonderful spirited person to talk with.A person(in my opinion)has a very bright future in whatever she seeks to pursue.I recommend her to folks we come in contact with.Awesome person! with.A person(in my opinion)has a very bright future in whatever she seeks to pursue.I recommend her to folks we come in contact with.Awesome person!Keep up the good work.God Bless you. More

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I have bought a half dozen cars from this dealership, always satisfied with the experience. always satisfied with the experience. More

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Thank you for your assistance in getting the car that I wanted to replace the one lost in Ian. Can't wait to receive and drive the Kona again. My 2020 car was the best. Hoping this 2023 will be even bet wanted to replace the one lost in Ian. Can't wait to receive and drive the Kona again. My 2020 car was the best. Hoping this 2023 will be even better, but your dealerships are the best and very helpful. Kathy More

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This is my 2nd car I have purchased from this dealership because of William Karrells. He is kind, respectful, considerate, non confrontational, does not push anything on you. He goes above and beyond t because of William Karrells. He is kind, respectful, considerate, non confrontational, does not push anything on you. He goes above and beyond to make his customers happy, so that they will return again and will be sure to recommend him and this dealership to others. More

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Sold my Subaru and they filled out the paper work to get a refund on my extended warranty. After weeks I tried to contact them to find out what was happening. Left messages even with General Manager. Nobody a refund on my extended warranty. After weeks I tried to contact them to find out what was happening. Left messages even with General Manager. Nobody ever returned my calls. Found out they screwed up when they sold me the car new back in 2017. They don't care about you after they make that sale. Very poor customer service More

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From the sales man to the finance manager, crap service For starters “Gene” our salesman was incredibly rude to both me and my husband. Not only did he tell us we were wasting his time but that we were goin For starters “Gene” our salesman was incredibly rude to both me and my husband. Not only did he tell us we were wasting his time but that we were going all wrong when it comes to car buying. Despite this attitude and comments we needed a car so we purchased one. Then the first sales manager who’ never actually showed us our credit report just some fudged numbers he made up in excel “took care of us” at least this guys smiled while he was sticking a thumb up out xxxxx. Then after leaving with such a sour tastes in our mouths we had to unfortunately go back to get our warranty cancelled out. We refinanced because we quickly caught on to this scam and when we went in CHRIS YSLAS cancelled our extended warranty and then because we had refinanced told us to request a buy out confirmed they Subaru Chase. That was over 2 months ago. I have emailed CHRIS I have called the store. I have shown up and since he’s not there no help was given to us. I’m over this. I should have received a check in the mail for the cost of the extended warranty cancellation but nothing. Not a word from CHRIS or O’Brien Subaru. Guess who I’m not recommending to my in-laws who need a car. This garbage place. Once they sell you a car you’re dead to them. Like I said xxxx service with a smile. Drive a little farther out of fort Myers and go to another dealership. Oh and before I forget on a positive note Carlos the salesman. Only redeeming quality of this place. He’s actually a decent human being and had I met him before GENE he would have my patronage for like. Hire more Carlos and less Genes. More

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Hunter sales associate Very informative Hunter was very patience with us as we looked at many different cars. Hunter was not pushy but right there to answer sales associate Very informative Hunter was very patience with us as we looked at many different cars. Hunter was not pushy but right there to answer any questions that we had. Excellent young man. Chris in finance was also very efficient and nice. Great job to both of you! More

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Awesome buying experience! JT was awesome! I never felt pressured or awkward at any moment. He made the experience very easy. I shopped around at a couple other dealerships and JT was awesome! I never felt pressured or awkward at any moment. He made the experience very easy. I shopped around at a couple other dealerships and they made me feel pressured or didn’t want my business at all. I will come back to JT and O’Brien for my future purchases!! I LOVE my Forester!! Thanks JT!! HAKUNA MATATA!!!!! More

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First experience with my first Subaru ever! Just recently bought an Ascent and had the opportunity to experience the service deptmartme t and O’Brien Subaru. Robinson did many back flips to ens Just recently bought an Ascent and had the opportunity to experience the service deptmartme t and O’Brien Subaru. Robinson did many back flips to ensure we were happy with the service brewing done. I highly recommend this department and their ability to recognize good talent in promoting Robinson to service advisor!!! More

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