Chris Zapata
Chris Zapata at Gunn Nissan

Chris Zapata

General Manager

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

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4.9
61 Reviews
4.9

61 Reviews

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61 Reviews of Chris Zapata

October 07, 2025

Dealership Rating
Employee Rating

Wouldn't recommend selling this dealership your used car or trade-in. Took them 2 weeks to get my check to me, and the sales rep lied and said he was "overnighting" it to me. When I asked the sales rep why More

by danyarb99
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Marcos

Oct 09, 2025

Gunn Nissan responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the frustration it caused. This is not the level of communication or service we strive to provide. We appreciate you bringing these concerns to our attention and will be reviewing this situation with our team to ensure better transparency and customer care moving forward. If you’re open to it, we’d like the opportunity to discuss this further and work toward a resolution.

September 28, 2025

Dealership Rating
Employee Rating

I have purchased over fifteen vehicles through Mr. Mohammed Fallaha. From family to business needs he never disappoints. It’s worth the 150 mile travel just to work with him. Trustworthy, reliable, ho More

by Gutzms1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Fallaha , Matthew Perez

Oct 03, 2025

Gunn Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that Matt, Mohammad, and the team provided you with such an amazing experience. It means so much that you plan to return to Gunn and work with Mohammad for your future vehicles—we truly appreciate your trust!

Sep 28, 2025

Gutzms1 responded

Great experience!

September 07, 2025

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Employee Rating

Gunn Nissan is a beautiful facility. the service drive always takes great care of us and our cars. More

by tbostephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren O'hara, Andrew Olivares

Sep 09, 2025

Gunn Nissan responded

Thank you for sharing your kind words! We’re delighted to hear that you enjoy our facility and that our service drive team consistently takes great care of both you and your vehicles. Your feedback means a lot, and we look forward to serving you again.

August 20, 2025

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Employee Rating

Personnel is very knowledgeable of the product. You are acknowledged upon arrival. Kept informed of the progress. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Gunn Nissan responded

We truly appreciate your kind words! Our team works hard to ensure every guest feels welcomed right away, stays informed throughout the process, and receives knowledgeable service. We’re so glad we delivered that experience for you, and we look forward to your next visit!

July 25, 2025

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Employee Rating

Everything from beginning to end during my purchase was perfect! Grateful for the service received More

by kimabrown70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Aguilar, Nicholas Turcios

Jul 29, 2025

Gunn Nissan responded

Thank you for the kind words! We're so glad to hear your entire purchase experience was perfect. We truly appreciate your support and are grateful you chose Gunn. We look forward to serving you again in the future!

July 18, 2025

Dealership Rating
Employee Rating

Mom and I are always treated with respect, courtesy, kind, patient, and knowledgeable employees at Gunn Nissan. We trust the people at this location from each department. They take their time with us a More

by PurpleQueen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wallace, Adrian Uriegas , Marc Wallace Finance Manager ***** stars.

Jul 18, 2025

PurpleQueen responded

Mom and I are always treated with respect, courtesy, kind, patient, and knowledgeable employees at Gunn Nissan. We trust the people at this location from each department. They take their time with us and answer our questions without making us feel that we’re wasting their time. This is the 4th new car from this location, since the nineties. We always refer people to this Gunn Nissan location, when they’re looking for a new car. We thank them all.

July 03, 2025

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Employee Rating

Scott & Joshua were very helpful and explained everything really well. They made the car buying process easy & ensured I was comfortable & answered all my questions. Definitely would recommend! More

by sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Aguilar , Scott Parker

Jul 07, 2025

Gunn Nissan responded

Thank you for taking the time to share your experience! We’re so glad to hear that Scott and Joshua made the car-buying process easy and informative for you. Your comfort and confidence mean a lot to us. We truly appreciate your recommendation and hope you enjoy your new vehicle!

July 01, 2025

Dealership Rating
Employee Rating

Great service and sales. Personnel is great from top to bottom. Clean facilities. Would highly recommend. More

by LBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Gunn Nissan responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with both our service and sales teams. Our entire staff works hard to provide top-notch care in a clean, welcoming environment. We truly appreciate your recommendation!

May 16, 2025

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Employee Rating

The service was excellent and the employees very friendly and knowledgeable. They kept me informed the complete time they had my truck I knew exactly when they completed the work and I was very pleased with More

by Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren O'hara, Andrew Olivares

May 19, 2025

Gunn Nissan responded

Thank you for your thoughtful review! We're so glad to hear that you had an excellent experience with our service team. It's great to know our staff kept you well-informed and delivered results that met your expectations. We truly appreciate your support!

May 05, 2025

Dealership Rating
Employee Rating

Chris Zapata is a Excellent professional, very polite, did everything to help me. And in the end, it seems that everything was resolved. Luis Contreras is a excellent professional too. Thank you More

by bethcoimbra
Recommend Dealer
Yes
May 06, 2025

Gunn Nissan responded

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Chris Zapata and Luis Contreras provided you with excellent, professional service and helped resolve everything to your satisfaction. Your appreciation means a great deal to our team!

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