Chris Zapata | Page 4

Great shopping experience every time Alex Carrera is our top salesman and we’re on out 5 vehicle from Nissan. We are a Nissan family. top salesman and we’re on out 5 vehicle from Nissan. We are a Nissan family. More

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Gunn Nissan takes care of you like family. Great family atmosphere, I would recommend this dealership to anyone. Gunn Nissan has a customer for life. atmosphere, I would recommend this dealership to anyone. Gunn Nissan has a customer for life. More

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Great fast service to buy a car, from beginning to end. Great price too. Average I had an excellent experience buying my new truck . I have never had a faster experience buying a vehicle. Thanks to all you Great price too. Average I had an excellent experience buying my new truck . I have never had a faster experience buying a vehicle. Thanks to all your team. More

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2019 Rogue Reviw This is my second Nissan but it’s my fourth vehicle from Gunn is where bought a 2012 Altima seven years ago had very little to no issues with this ca This is my second Nissan but it’s my fourth vehicle from Gunn is where bought a 2012 Altima seven years ago had very little to no issues with this car I wanted to deal with the same people that sold the Altima so that’s why I went back to Gunn Nissan More

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Great experience except for the car wash. The service is always fantastic and I am always treated very well. It is very comfortable in the waiting area and the service manager keeps me updated The service is always fantastic and I am always treated very well. It is very comfortable in the waiting area and the service manager keeps me updated regularly. However this time I did not wait for my car , I dropped it off to pick it up when it was ready because it was going to be a 2 hour wait. The service manager called me with the recommendations and told me it was ready, I appreciated him telling me how long it was going to take so I wasn't waiting so long. I have brought my car here for service since I bought it and I love the fact that they give you a free car wash for your service and usually they do a great job washing it. But this time I was not happy with the car wash at all! The car was still dirty and the windows all had water spots. It didn't look like they wiped it down at all. Usually it looks fantastic, and since I left it and there was no hurry to get it done, I would had thought they could have done a great job instead of how bad it looked. I realize it's a free wash but all the other times my car was washed it looked great! I'm just saying.... I was dissappointed, but only about the car wash part, which is one of the reasons I do come here for my service. It's a great perk! Otherwise all was fantastic. More

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Customer service Took my truck and my wife’s car for service. When they told us they were done they didn’t wash the vehicles like they have in the past. I asked the se Took my truck and my wife’s car for service. When they told us they were done they didn’t wash the vehicles like they have in the past. I asked the service advisor why they didn’t wash them and he said we only wash them if the customer ask for there vehicle to be washed. You would think after I asked about the vehicles not being washed he would have taken the initiative to wash them. More

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Wonderful place to do business. I recently took my truck to Gunn Nissan to get serviced and I was greeted by friendly staff members. Everyone was professional and courteous and my ve I recently took my truck to Gunn Nissan to get serviced and I was greeted by friendly staff members. Everyone was professional and courteous and my vehicle was finished in a timely manner. I would recommend this dealership to anyone. More

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Cares until you sign on the dotted line. I bought a new Altima in 2010. I had a pleasant buying experience at the point of purchase. I even bought the extra coverage when I financed. Fast for I bought a new Altima in 2010. I had a pleasant buying experience at the point of purchase. I even bought the extra coverage when I financed. Fast forward 8 years, I have taken excellent care of my car, but to look at the roof and trunck, you wouldn’t think so. The paint is faded, peeling, and looks terrible. A garage kept, washed often, pampered car should not look like this. I contacted the dealership today, and they said they didn’t even have records back 8 years and even if they did, the extended coverage for my paint would have ended at 7. They weren’t helpful in the least. They were happy to take my 25,000 eight years ago but aren’t willing to help me now. No car should have paint that looks like this, after only 8 years. Gunn- you were good until I actually had a problem, one that Nissan Corporate wont acknowledge, even though thousands of complaints have been made exactly for the reason I am making one. I mean, you even have your own paint and collision center Gunn. The next purchase I make I am not sure of what it will be, but I am positive it won’t be at a Gunn dealership. What a disappointment in Gunn and Nissan! More

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Excellent customer service I live in Odessa, TX I drive 4 hrs to this dealership because of the excellent customer service that I receive each time I come here. I have talked to I live in Odessa, TX I drive 4 hrs to this dealership because of the excellent customer service that I receive each time I come here. I have talked to other people that live in Odessa and they say the same thing about Gunn Nissan. I highly recommend them and will continue to drive to San Antonio. Thank you Gunn for making it worth the trip. More

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