Chris Ziegler | Page 15

No appointment. Just showed up, and asked for a oil change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I change rotate, and expressed my concerns about the active noise cancelling on the newer rams.(it likes to go off intermittently in the morning when I'm leaving for work in the morning). Ally, and Chris listened to what I needed, and the issue of the frame shaking bass cannon... It was in, and out in less time, than I thought. The service advisor ally went thru the inspection sheet with me ( It was nice to see an advisor who understands, and cares about my investment maybe as much as I do.lol). Truck was washed ( my clear coat thanks you), and I was out the door, and over to PetSmart. More

Report | Print

Service department has repeatedly given great service with knowledgeable service people and quality work completed. Service managers was friendly and work completed in the time promised. with knowledgeable service people and quality work completed. Service managers was friendly and work completed in the time promised. More

Report | Print

Great service! My Jeep was having a quirky electrical issue, but Chris helped me figure out what was causing it and now it’s fixed. I always know I’m in good hands with these guys. issue, but Chris helped me figure out what was causing it and now it’s fixed. I always know I’m in good hands with these guys. More

Report | Print

Very good work done! Will take all my Amazon van there for warranty work. Very close to the station I’m located at. Thank you! for warranty work. Very close to the station I’m located at. Thank you! More

Report | Print

Chris the service tec always does an amazing job and he’s why I continue to do business with Russ Darrow. Don’t lose him. why I continue to do business with Russ Darrow. Don’t lose him. More

Report | Print

I bought this car from Russ Darrow a few years back. Since day one I’ve had issues. Every time they resolve them. But it’s always had an electrical gremlin. replaced battery five times in two years. N Since day one I’ve had issues. Every time they resolve them. But it’s always had an electrical gremlin. replaced battery five times in two years. Now something draining battery. Chris Ziegler finally found it. He wouldn’t give up. After so many service calls I took it back to dealer. Hoping this is the end of the gremlins !!! More

Report | Print

Had my Dodge Dart serviced this morning at Russ Darrow Dodge in Madison. Chris Ziegler was the service advisor that handled my service. Chris greeted me by name as soon as I entered the service departme Dodge in Madison. Chris Ziegler was the service advisor that handled my service. Chris greeted me by name as soon as I entered the service department and knew what service I had requested to be done. I had an oil change, tire rotation, cabin air filter, and a recall notice taken care of. I was in and out in less than an hour. I have always been impressed with the service and customer relation dealing with Chris. He is extremely knowledgeable and treats the customer with respect, all with a smile on his face. More

Report | Print

I just had repairs done to my 2014 1500 RAM truck. The superb service I get from Chris who works in the service Dept is the reason I continue to take our vehicles to Russ Darrows. We have a 2016 300 also, superb service I get from Chris who works in the service Dept is the reason I continue to take our vehicles to Russ Darrows. We have a 2016 300 also, I call Chris for my wife’s car also. Chris calls with updates, suggestions, etc.., He is the reason we purchase Chrysler vehicle s!! Thanks Chris. More

Report | Print

The service technician Chris is always warm and welcoming. He always goes out of his way to make the experience extremely pleasant. Thanks for the continued great service! welcoming. He always goes out of his way to make the experience extremely pleasant. Thanks for the continued great service! More

Report | Print

Great Service On Jeep Grand Cherokee My experience has been with the service department servicing my 2014 Jeep Grand Cherokee. When I have needed service they were very prompt in providin My experience has been with the service department servicing my 2014 Jeep Grand Cherokee. When I have needed service they were very prompt in providing maintenance and repairs. I have not had any issues with any repairs made. The problem was always solved. My service agent has generally been Chris Ziegler and he has bent over backwards to be helpful: however, I have had others help when he was not available and they also were helpful as well. What I have found to not always be true in other service departments was simply the fact that they did not listen carefully when I presented them with a problem. That has not been the case at Russ Darrow. More

Report | Print