Tyler Johnson

No accountability, they do not keep their word. They do not care about the customer, only the sale. They do not care about the customer, only the sale. More

by Larrylallen Verified Customer Verified Customer

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Parker was great! He helped find an affordable hybrid with everything I wanted, and was able to make it a pleasant experience at the dealership. He helped find an affordable hybrid with everything I wanted, and was able to make it a pleasant experience at the dealership. More

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Very friendly Robert Philips was Very professional and helpful I would recommend him to anyone helpful I would recommend him to anyone More

by RODLOTHE Verified Customer Verified Customer

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It was a good experience but felt rushed. We had asked 4 times what our interest rate was going to be because our current interest rate on the vehicle we traded in was 5.99% and they said the We had asked 4 times what our interest rate was going to be because our current interest rate on the vehicle we traded in was 5.99% and they said they could do better and no one told us what our interest rate was or go through the numbers at the end of our visit. Got caught up in the moment. when we got home and looked at our paperwork, our interest rate was 7.44% little disappointing since we both have excellent credit scores. Would have like an explanation as to why the high interest rate... More

by Jan_sanemeterio Verified Customer Verified Customer

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Very friendly, smooth, and efficient! All handled professionally and efficiently Tyler and Parker were not very helpful All handled professionally and efficiently Tyler and Parker were not very helpful More

by HappyOwner Verified Customer Verified Customer

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Experience overall purchasing my kid’s first truck was very good. The fellas worked with us to get the truck of choice cleaned up and ready for purchase. Then worked to get financing for a first time bu very good. The fellas worked with us to get the truck of choice cleaned up and ready for purchase. Then worked to get financing for a first time buyer and it went pretty smooth. Highly recommended! More

by GFORCE3323 Verified Customer Verified Customer

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I felt extremely pressured to buy a car because they had it transferred in. The sales people were unorganized and it turned out I wasn't given all the info about the car. I was shuffled around between multi it transferred in. The sales people were unorganized and it turned out I wasn't given all the info about the car. I was shuffled around between multiple people, I felt very misled, and the vehicle doesn't have everything I was led to believe it did. They didn't even clean it out before I picked it up. I’m so incredibly disappointed and upset. More

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We have been going to this Russ Darrow dealership for over 20 years to buy vehicles new & used and for service. over 20 years to buy vehicles new & used and for service. More

by MKREIGH58 Verified Customer Verified Customer

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Parker and Tyler are some young go getters that show true professionalism in there work. professionalism in there work. More

by JOEB19 Verified Customer Verified Customer

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I would not refer friends or family members to Russ Darrow. I have purchased 17 vehicles in my life and my most recent was the most painfully awkward and uncomfortable. Darrow. I have purchased 17 vehicles in my life and my most recent was the most painfully awkward and uncomfortable. More

by KEVONDRASEK Verified Customer Verified Customer

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