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Chrissy Hartman

Overview Reviews (140)

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Chrissy Hartman

Chrissy Hartman | Page 8

Service Lane Manager

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.2

140 Reviews

Overview Reviews (140)

Dealership Experience

11 yrs, 4 mos

Industry Experience

19 yrs, 6 mos

4.2

140 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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140 Reviews of Chrissy Hartman

April 08, 2022

Dealership Rating

Employee Rating

The staff provided Great service and kept me informed. The quality of the work was excellent. The quality of the work was excellent. More

by jjasjj

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 14, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

April 07, 2022

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Employee Rating

Ms Chrissy is so nice and welcoming. Fast oil change. Nice waiting area. Thank you! Fast oil change. Nice waiting area. Thank you! More

by BDEAMICIS07

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 14, 2022 -

Regal Acura responded

Thanks, see you next time!

April 02, 2022

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Employee Rating

Great, thorough work and nice courtesy from staff. Even cleaning my car after service was completed Even cleaning my car after service was completed More

by mchau0815

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 14, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

March 24, 2022

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Employee Rating

Service was great. Everyone was friendly and they were able to complete the job in a timely manner. Everyone was friendly and they were able to complete the job in a timely manner. More

by MICHELE0729

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 29, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

March 11, 2022

Dealership Rating

Employee Rating

Chrissy is amazing. She did everything to make my experience a good one. From getting me a shuttle (the driver, David was just as amazing) to the pick up of my car She did everything to make my experience a good one. From getting me a shuttle (the driver, David was just as amazing) to the pick up of my car More

by ElizabethHayes06

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 14, 2022 -

Regal Acura responded

Thanks for choosing Regal, we will see you next time!

March 10, 2022

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Employee Rating

You'll get more reviews if you don't make folks type in this section! this section! More

by paulrichards311

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 11, 2022 -

Regal Acura responded

Thanks Paul, That is a requirement of DealerRater not Regal 😁

February 19, 2022

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Employee Rating

Clean facility and personalized professional service. Their technicians are top shelf. Most recent work was transmission replacement. Previously replaced timing belt. Their technicians are top shelf. Most recent work was transmission replacement. Previously replaced timing belt. More

by MOMMADEE78

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rob Young

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Mar 01, 2022 -

Regal Acura responded

Thanks for choosing Regal!

February 11, 2022

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Always clean facility and friendly staff! Exceptional visit with Chrissy Hartman as my service person! visit with Chrissy Hartman as my service person! More

by PATEREB1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 17, 2022 -

Regal Acura responded

Thanks, see you next time 😁

January 14, 2022

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We went in for an oil change. We were told an oil change was also needed in the differential…. But I didn’t ordered a tire rotation. I felt I was being taken advantage of So, our $49.00 oil change soon r was also needed in the differential…. But I didn’t ordered a tire rotation. I felt I was being taken advantage of So, our $49.00 oil change soon ran over $200.00. Not at all what I expected. I will find a new place to have my oil changed. More

by jhoogterp

Verified Customer

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Jan 17, 2022 -

Regal Acura responded

Thank you for your feedback, we would like to look into this further but are unable to access your records based on the information provided. Please reply back privately or contact Customer Service Manager, Alaina Southern at 863-333-4633 or alaina.s@regallakeland.com with your name, telephone number or VIN #.

Jan 17, 2022 -

jhoogterp responded

My husbands name is Gerald Bennett, he purchased his Acura from your dealership in Dec. 2020. He made an appointment for an oil change, just a plain old oil change. Interesting, he drives 1 hour to your dealership, this is loyalty. Anyway, I was with him …. He was told he should have his differential oil changed also. After waiting for 1 hour past our appointment time, he inquired as too how long we would need to continue waiting. He was told another 45 minutes, they were going to rotate his tires. We were not aware of a tire change. While he is patient, I said no. We. Didn’t ask for a tire change. Not a pleasant experience

January 12, 2022

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Employee Rating

Friendly and efficient, work was done as requested. We’ll us them for our next service requirements. us them for our next service requirements. More

by DDREINERT1312

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 24, 2022 -

Regal Acura responded

Thank you for choosing Regal for your vehicle's service needs!