Christavo Sousa | Page 2

Experience was great! Came in on a snowy day and the car we wanted to see was as described and exceeded expectations. Peter was great to work with! Came in on a snowy day and the car we wanted to see was as described and exceeded expectations. Peter was great to work with! More

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I had the absolute worst experience purchasing a vehicle here. I strongly advise everyone to avoid this dealership. Here is specifically why: Unprofessionalism: During the negotiation, the salesperson sp here. I strongly advise everyone to avoid this dealership. Here is specifically why: Unprofessionalism: During the negotiation, the salesperson spilled water all over me. Instead of giving me a moment to dry off, they forced me to continue negotiations while my pants were soaking wet. It was incredibly uncomfortable and disrespectful. Deceptive Financial Tactics: I negotiated for a $17,000 trade-in allowance. They refused but offered $15,500 plus a "free" MCP protection plan (valued at $1,500) to match my $17,000 target. I had originally declined this plan, but I agreed only because they claimed it was the only way to reach the $17,000 value. However, they lied. I was actually charged for the plan on top of the lower trade-in value. Rushed Signing: During the finance process, they did not review the numbers or documents with me. They simply zoomed in on the signature lines and rushed me to sign everything immediately. Because of this pressure, I missed the charge for the unwanted MCP plan until I got home. Zero Accountability: I realized the error that same night and contacted them immediately. Their response was a cold "there is nothing we can do." Sheer Incompetence: On top of the deception, they were incompetent. They gave me the wrong key for the second fob (requiring another trip to swap it). They also gave me a Registration and Title Application with such poor print quality that the RMV rejected it, forcing me to get a new form and visit the RMV a second time. I forgave their multiple mistakes (spilled water, wrong keys, useless forms), yet they refused to correct a deceptive contract error just one day later. This dealership is unethical and disorganized. Do not buy here. More

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Joseph was a wonderful Sam’s representative who ensured we were able to get the best deal for our new family car and make sure it will last for years to come. Thank you to all involved we were able to get the best deal for our new family car and make sure it will last for years to come. Thank you to all involved More

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Nick and Elizabeth were amazing to work with. As soon as I walked in I was treated like family. They both took their time to answer all of my questions and I ended up getting a great Tacoma. Than As soon as I walked in I was treated like family. They both took their time to answer all of my questions and I ended up getting a great Tacoma. Thanks again! More

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I needed to trade my car in and was looking for a great deal. I had two cars picked out at the time and Nick had reached out with a third option that ended up being what I went with. I enjoyed the test dri deal. I had two cars picked out at the time and Nick had reached out with a third option that ended up being what I went with. I enjoyed the test drive with Nick as he displayed his knowledge of Toyota and of cars in general. His answers to my questions and his suggestions on things will have me wanting to work with him again and recommend others to do the same. More

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This place is amazing, from start to finish the process was quick. Nigel and his team are very professional and Joseph Rhoudou is a very knowledgeable sales professional. Thank you McGee Toyota family have was quick. Nigel and his team are very professional and Joseph Rhoudou is a very knowledgeable sales professional. Thank you McGee Toyota family have a great year. More

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Bright and tidy showroom. Happy salesman around. Variety of cars inside was nice to see. Happy salesman around. Variety of cars inside was nice to see. More

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Excellent rapport with my Salesperson Noah and with my Financial representative. Quick response from Noah and great attempts to meet my bottom line. Love all the features on my new car. Financial representative. Quick response from Noah and great attempts to meet my bottom line. Love all the features on my new car. More

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Mando and Christavo were a pleasure to work with! Will certainly come back again for all future purchases! Will certainly come back again for all future purchases! More

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I recently purchased a used GR Supra from McGee Toyota of Epping. Huge thanks to Noah Smiledge, my salesman, and Erica Garboski in internet sales who both were tremendously helpful with navigating a tricky o Epping. Huge thanks to Noah Smiledge, my salesman, and Erica Garboski in internet sales who both were tremendously helpful with navigating a tricky out of state purchase. It was a longer process, at no fault of the dealership, but Noah stuck with me while I got every puzzle piece into place and had answers for every one of my questions. If he didn’t know, he got me an answer quickly. He was extremely easy to communicate with and kept me very informed throughout the process, giving me daily updates via text to make sure everyone was on the same page, all the way up until the car was delivered to my house in Florida, even mailing documents overnight when necessary to make sure I had everything I needed. Despite it being a first time buying/selling out of state for both of us, Noah was extremely patient and professional in handling all of the hurdles that popped up. I could not recommend him enough as a salesman, and would definitely purchase from McGee Toyota of Epping again. More

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