Christavo Sousa | Page 2

Noah gave us the most positive car-buying experience we’ve ever had. He is relatively new to auto sales, yet excelled as a real professional at understanding and meeting our needs. He went to great le we’ve ever had. He is relatively new to auto sales, yet excelled as a real professional at understanding and meeting our needs. He went to great lengths to find exactly what we wanted and was enthusiastic and encouraging without being pushy. Noah had a firm grasp on buying versus leasing, and he knows Toyota products very well. He is a great asset to McGee Toyota. We will definitely recommend and refer him to all of our friends and acquaintances who are looking to buy or lease vehicles in the future. More

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Kinsley did a great job finding the 2026 Highlander we wanted. He was very knowledgeable and for a few things he was uncertain of he was able to quickly find an answer. When we picked up the Highlander, i wanted. He was very knowledgeable and for a few things he was uncertain of he was able to quickly find an answer. When we picked up the Highlander, it was absolutely spotless. Extremely clean. Not a fingerprint or a speck of dust anywhere. This will make the third vehicle purchased from McGee. Toyota makes a great vehicle and we appreciate the great customer service. Also wanted to give a shout out to Jack in service who is able to resolve a persistent GPS issue I had with my 2023 RAV4. It has been working great ever since. More

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Tim found a car that met my requirements, answered all of my questions, and guided me through the purchasing process. I found him easy to work with and would be happy to do it again. my questions, and guided me through the purchasing process. I found him easy to work with and would be happy to do it again. More

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Experience was great! Came in on a snowy day and the car we wanted to see was as described and exceeded expectations. Peter was great to work with! Came in on a snowy day and the car we wanted to see was as described and exceeded expectations. Peter was great to work with! More

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I had the absolute worst experience purchasing a vehicle here. I strongly advise everyone to avoid this dealership. Here is specifically why: Unprofessionalism: During the negotiation, the salesperson sp here. I strongly advise everyone to avoid this dealership. Here is specifically why: Unprofessionalism: During the negotiation, the salesperson spilled water all over me. Instead of giving me a moment to dry off, they forced me to continue negotiations while my pants were soaking wet. It was incredibly uncomfortable and disrespectful. Deceptive Financial Tactics: I negotiated for a $17,000 trade-in allowance. They refused but offered $15,500 plus a "free" MCP protection plan (valued at $1,500) to match my $17,000 target. I had originally declined this plan, but I agreed only because they claimed it was the only way to reach the $17,000 value. However, they lied. I was actually charged for the plan on top of the lower trade-in value. Rushed Signing: During the finance process, they did not review the numbers or documents with me. They simply zoomed in on the signature lines and rushed me to sign everything immediately. Because of this pressure, I missed the charge for the unwanted MCP plan until I got home. Zero Accountability: I realized the error that same night and contacted them immediately. Their response was a cold "there is nothing we can do." Sheer Incompetence: On top of the deception, they were incompetent. They gave me the wrong key for the second fob (requiring another trip to swap it). They also gave me a Registration and Title Application with such poor print quality that the RMV rejected it, forcing me to get a new form and visit the RMV a second time. I forgave their multiple mistakes (spilled water, wrong keys, useless forms), yet they refused to correct a deceptive contract error just one day later. This dealership is unethical and disorganized. Do not buy here. More

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Joseph was a wonderful Sam’s representative who ensured we were able to get the best deal for our new family car and make sure it will last for years to come. Thank you to all involved we were able to get the best deal for our new family car and make sure it will last for years to come. Thank you to all involved More

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Nick and Elizabeth were amazing to work with. As soon as I walked in I was treated like family. They both took their time to answer all of my questions and I ended up getting a great Tacoma. Than As soon as I walked in I was treated like family. They both took their time to answer all of my questions and I ended up getting a great Tacoma. Thanks again! More

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I needed to trade my car in and was looking for a great deal. I had two cars picked out at the time and Nick had reached out with a third option that ended up being what I went with. I enjoyed the test dri deal. I had two cars picked out at the time and Nick had reached out with a third option that ended up being what I went with. I enjoyed the test drive with Nick as he displayed his knowledge of Toyota and of cars in general. His answers to my questions and his suggestions on things will have me wanting to work with him again and recommend others to do the same. More

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This place is amazing, from start to finish the process was quick. Nigel and his team are very professional and Joseph Rhoudou is a very knowledgeable sales professional. Thank you McGee Toyota family have was quick. Nigel and his team are very professional and Joseph Rhoudou is a very knowledgeable sales professional. Thank you McGee Toyota family have a great year. More

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Bright and tidy showroom. Happy salesman around. Variety of cars inside was nice to see. Happy salesman around. Variety of cars inside was nice to see. More

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