Solid thorough service!
They kept their word on how long it was going to take and I appreciate setting proper expectations. Definitely will return!
They kept their word on how long it was going to take and I appreciate setting proper expectations. Definitely will return!
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by Jorge
Service Price Transparency
Other Employees Tagged:
JJ
Jun 26, 2026 -
Shottenkirk Toyota San Antonio responded
We appreciate you highlighting the thorough service on your Toyota Camry Hybrid. We’re pleased that Christian kept the service on schedule and set clear expectations. We look forward to welcoming you back on your next visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Very pleased with the service at Shottenkirk Toyota.
Reasonable wait time and excellent personal service. Elizabeth was very professional and yet personable. Will definitely go back.
Reasonable wait time and excellent personal service. Elizabeth was very professional and yet personable. Will definitely go back.
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by McRicanTx
Service Price Transparency
Other Employees Tagged:
Elizabeth
Jun 25, 2026 -
Shottenkirk Toyota San Antonio responded
We’re delighted you entrusted us with your Toyota 4Runner service. It’s wonderful to hear you experienced a reasonable wait and found our team both professional and personable. Christian and our team look forward to your next visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Great service not pushy, only did what I wanted them to
address! Will be back again!
address! Will be back again!
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by rdoole
Service Price Transparency
Jun 24, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for trusting us with your Toyota Tacoma service and letting us address exactly what you needed. Christian and the team were glad to assist. We look forward to seeing you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Excellent service!
Outstanding customer service! Keep up the great job! The promotions are great too! Thanks!
Outstanding customer service! Keep up the great job! The promotions are great too! Thanks!
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by Ad010
Service Price Transparency
Jun 22, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for sharing your experience with our service team on your Toyota. We’re delighted Christian and the rest of our staff provided outstanding care. Please let us know if there’s anything else we can help with in the future.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
The service representative was honest, approachable and
complete. The rental care was easy. The service was done quickly and professionally.
complete. The rental care was easy. The service was done quickly and professionally.
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by oskidude
Service Price Transparency
Other Employees Tagged:
James
Jun 22, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for the five-star feedback. We’re glad Christian was honest, approachable and thorough with your Toyota Highlander Hybrid. It’s great the rental car process was seamless and you received swift, professional service.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Great service, very detailed explanation of maintenance
recommendations, no pushy tactics to get x y, or z done.
recommendations, no pushy tactics to get x y, or z done.
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by evalopez
Service Price Transparency
Other Employees Tagged:
Matt (service advisor)
Jun 21, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for sharing your experience with your Toyota Highlander service. We’re delighted the maintenance recommendations were clearly laid out and that you didn’t feel pressured to add extra work. We appreciate your trust and look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
They're friendly and you're quick to be acknowledged.
The only thing I would say is the sales team morning meetings are cringe.
The only thing I would say is the sales team morning meetings are cringe.
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by msmelmoreno85
Service Price Transparency
Jun 22, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Excellent customer service yes, very good,, good job, no
worry, all good, fantastic, tolerable, exceptional
worry, all good, fantastic, tolerable, exceptional
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by Lizeth
Service Price Transparency
Jun 19, 2026 -
Shottenkirk Toyota San Antonio responded
What a pleasure to read your kind words about the service on your Toyota. We’re thrilled everything went smoothly and look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Team is efficient & effective.
Service is great. Staff are friendly. They don’t push you.
Service is great. Staff are friendly. They don’t push you.
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by Lw
Service Price Transparency
Other Employees Tagged:
Bennet
Jun 18, 2026 -
Shottenkirk Toyota San Antonio responded
Great to hear our team provided efficient, friendly service on your Toyota 4Runner without any pressure. Christian and the rest of our staff appreciate your kind feedback and look forward to helping you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Great service very quick.
The only thing I would say is I use a coupon for an oil and a wiper blade. Nothing on the mailer that I could see said you couldn’t use both coupons
The only thing I would say is I use a coupon for an oil and a wiper blade. Nothing on the mailer that I could see said you couldn’t use both coupons at one time, but I was not allowed to use both coupons at one time. I understand that, but it should be clear before the customer arrives.
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by Swensonm80
Service Price Transparency
Jun 18, 2026 -
Shottenkirk Toyota San Antonio responded
Thanks for sharing about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
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