Christian Ayala | Page 2

Great service on my 4 Runner. The service advisor, Aaron Kelly, greeted me with enthusiasm and directed me to the waiting room. He explained what repairs are needed and listened The service advisor, Aaron Kelly, greeted me with enthusiasm and directed me to the waiting room. He explained what repairs are needed and listened to all of my concerns. The repair took less than an hour. The waiting room was comfortable and the service agent kept me abreast of what is occurring. I plan to return when needed. More

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Excellent Customer Service. I drove into the Service Department at 6:30 PM. I was hot and still upset over the flat tire I had just changed out. I did not think that they would I drove into the Service Department at 6:30 PM. I was hot and still upset over the flat tire I had just changed out. I did not think that they would take me but the young man that waited on me was fantastic. He said don’t worry we will get it taken care today. He took the truck back they couldn’t fix the tire so they replaced it. They even put my spare tire back. I was out of there in about an hour as I had asked them to also check my dashboard lights. He came out and said your truck is ready it was past 7:30 PM yet the service technician and the service associate both smiled and said hope your day gets better. Now that is customer service at its best. Going above and beyond you don’t see that very often. More

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Fairly comfortable waiting area, big tv for those long waits, free coffee i think, throw in bottled water and we are set waits, free coffee i think, throw in bottled water and we are set More

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I am happy for the service I received. They performed a recall while I was there. They performed a recall while I was there. More

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Service was great. They could tell I was just in for an oil change. Shottenkirk has my records and know what I need. Bought the car from them as well. Recommend highly. They could tell I was just in for an oil change. Shottenkirk has my records and know what I need. Bought the car from them as well. Recommend highly. More

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Angelo did a great job servicing our Camry and it was timely & suffient! Highly recommend his & Shottenkirk services & to purchase your next Toyota!!! Thank You!!! timely & suffient! Highly recommend his & Shottenkirk services & to purchase your next Toyota!!! Thank You!!! More

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Shottenkirk service was amazing. Service advisor Tyler Knight was amazing. He informed of a recall and was able to perform three services in one visit. He kept me informed throughout Service advisor Tyler Knight was amazing. He informed of a recall and was able to perform three services in one visit. He kept me informed throughout the entire process and answered all my questions. Highly recommend Shottenkirk Toyota for your Toyota service. More

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It has the best customer service and Brianna has always been willing to answer my questions been willing to answer my questions More

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Great services, timely, and good communication regarding needed repairs. Overall they are reliable and honest. needed repairs. Overall they are reliable and honest. More

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Really love the complimentary shuttle service. I didn’t know it was an option until John brought it up to me when I mentioned I was thinking about sitting in the waiting area and waiting for my oi I didn’t know it was an option until John brought it up to me when I mentioned I was thinking about sitting in the waiting area and waiting for my oil change/10k service. Will definitely be back here for any of my service needs. More

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