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Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
227 Reviews
5.0

227 Reviews

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227 Reviews of Christian Ayala

January 15, 2026

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Employee Rating

My tech advisor; Shelby did a wonderful job talking care of my first service and a recall. The only I wished that she’d do was setting up next service appointment for me. That will eliminate another phone c More

by Chindk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: My tech advisor was Shelby, not Christian

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Jan 15, 2026

Shottenkirk Toyota San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 14, 2026

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Quick in and out service. Smooth interaction with the service professional. Will definitely be returning. More

by KENNETH.SPENCER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 14, 2026

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Quick to take vehicle in, kept me updated. Vehicle provided when promised. Had shuttle to and from dealership. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Shottenkirk Toyota San Antonio responded

Thank you for choosing Shottenkirk Toyota San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 14, 2026

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Immediately greeted when I drove in. Service completed in a reasonable amount of time and boll was as expected More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth R.

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Jan 15, 2026

Shottenkirk Toyota San Antonio responded

Thank you, Tom! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota San Antonio. We look forward to having you as one of our valued customers for many more years to come!

January 13, 2026

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Employee Rating

Great communication from JJ. I would have preferred confirmation of what was going to be worked on before they started. I had a sweet person get my information and she passed it More

by joyesanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 09, 2026

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I have good and not-so-good service in the past at Shottenkirk. Today was exceptional. BriAnna was my service manager, she quickly checked me in (I had a reservation,) told me how things would proce More

by Socalgalx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BriAnna

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Jan 09, 2026

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 08, 2026

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Employee Rating

My experience at the dealership was outstanding, the service technician was really helpful and kept me advised as to how repairs were proceeding. More

by Rosdel1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Shottenkirk Toyota San Antonio responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota San Antonio! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 07, 2026

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Really quick check-in and knowledgeable staff. I will come back again and again. Thanks! More

by rjstillman12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2026

Shottenkirk Toyota San Antonio responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 07, 2026

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Employee Rating

Awesome staff great service. Nice clean lot. Lots of inventory to choice from. Will recommend any looking for vehicle to check them out More

by ae26274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Gascon, Michael Leal

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Jan 07, 2026

Shottenkirk Toyota San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota San Antonio, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 07, 2026

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Employee Rating

Elizabeth, my sevice coordinator, was polite, friendly, and efficient. I had a short list of concerns and they were all noted and taken care of. Everyone in the service dept was friendly and attentive. More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth

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Jan 07, 2026

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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