Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Christian Ayala

July 05, 2025

Dealership Rating
Employee Rating

Fast and friendly service, courtesy ride home. Always good service at this location! Michael Dean More

by Michael
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Williams

Jul 05, 2025

Shottenkirk Toyota San Antonio responded

Hi Michael, Thank you so much for the great review! We're thrilled to hear that you consistently receive fast and friendly service, and that our courtesy ride made things even more convenient. We truly appreciate your loyalty and look forward to seeing you again soon!

July 03, 2025

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What I really liked about this purchase; is the No pressure, in other words we saw the truck we wanted, didn’t have to take it for a drive test and our salesman and management worked with us to make i More

by rdeleon696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garza, Justin Holguin

Jul 07, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed a no-pressure, straightforward buying process and that Justin and our team were able to help make it all happen smoothly. We take pride in following up with our customers to ensure they’re fully satisfied, even after the sale. It was a pleasure doing business with you, and we truly appreciate you choosing Shottenkirk Toyota. Enjoy your truck!

June 30, 2025

Dealership Rating
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Very professional and willing to work at finding the right vehicle for our family needs. Very pleased with the sales person and the dealership in getting us what is perfect for our needs. More

by Tcoopx6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Mancillas, NICK SOLANO

Jul 07, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for the great feedback! We're thrilled to hear that our team was able to help you find the perfect vehicle for your family's needs. Providing professional service and a customer-focused experience is what we strive for every day. We're grateful for the opportunity to earn your business and truly appreciate your kind words. Enjoy your new vehicle!

June 28, 2025

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I was glad that I was able to get an appointment as quickly as I did. I was pleased that my issue (screw in tire) was fixed. They checked for other problems (alignment) and it was also fixed, thanks. More

by Girlcapri23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle-service rep that I interacted with (did not meet actual technician that worked on my vehicle)

Jun 28, 2025

Girlcapri23 responded

Thank you for your attention to my needs in a timely manner. I am greatly pleased with the attention given to my vehicle.

June 25, 2025

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“Really appreciate it, everything turned out great. ” “I appreciate the punctuality and quality work.”. Thank you... More

by edward_celis
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Recommend Dealer
Yes

June 23, 2025

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was completely thankful for the service and the honoring my warranty and with no appointment wait time was less than 20 minutes More

by roy.salasjr
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Recommend Dealer
Yes

Other Employees Tagged: Tyler

June 20, 2025

Dealership Rating
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Scheduled an appointment and they were very punctual and quick with my service. Will definitely continue coming to this dealership for all my service needs. More

by 4sheridans
Service Price Transparency
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Recommend Dealer
Yes

June 20, 2025

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Great experience this far. Wait was a bit long but not to bad for an oil change. More

by jjbc681907
Service Price Transparency
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Recommend Dealer
Yes

June 18, 2025

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Great experience. The service department did an amazing job and everything was covered under warranty. More

by danimizell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Saenz

June 17, 2025

Dealership Rating
Employee Rating

Great service provided by great people! ! Epitome of customer service and professional knowledge. Rod and Shelley could not have done a better job - thank you. More

by roger16211
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rod H and Shelley

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