Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala | Page 42

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
439 Reviews
5.0

439 Reviews

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439 Reviews of Christian Ayala

July 12, 2025

Dealership Rating
Employee Rating

The service department is great. Easy to schedule with. Quick and efficient. And they communicate really well about your car and the timeline. More

by Julie.carter005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JJ

Jul 12, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for the kind words! We’re thrilled to hear that you had a positive experience with our service department. We strive to make everything as smooth and efficient as possible for our customers, and it’s great to know that our scheduling, communication, and turnaround time met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

July 11, 2025

Dealership Rating
Employee Rating

Very efficient and great staff. I’ve been traveling for over a month from Florida from FL, GA, SC,NC,VA,MD, DE,NJ, PA, OH, IN, IL, IA, NE, Co, NM, and TX, so far. My maintenance n More

by Dont have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for sharing your experience! We’re glad to hear that you had a positive interaction with our staff and that we could help take care of your maintenance needs during your travels. It sounds like quite the journey across the country! We’re happy we could make your stop here a smooth and efficient one. If you need anything else along the way, don’t hesitate to reach out. Safe travels as you continue your adventure!

July 11, 2025

Dealership Rating
Employee Rating

Everyone was very nice especially Mr JJ Saenz was very helpful thank you very much for your great service More

by laurahugo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JJ Saenz

July 09, 2025

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They are happy and willing to help you . I went for an oil change and was out in less than 40 minutes. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Martinez

Jul 09, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for the 5-star review! We're thrilled to hear that your visit for an oil change was quick and that our service team made a positive impression. Providing fast, friendly, and efficient service is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!

July 05, 2025

Dealership Rating
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Fast and friendly service, courtesy ride home. Always good service at this location! Michael Dean More

by Michael
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Williams

Jul 05, 2025

Shottenkirk Toyota San Antonio responded

Hi Michael, Thank you so much for the great review! We're thrilled to hear that you consistently receive fast and friendly service, and that our courtesy ride made things even more convenient. We truly appreciate your loyalty and look forward to seeing you again soon!

July 03, 2025

Dealership Rating
Employee Rating

What I really liked about this purchase; is the No pressure, in other words we saw the truck we wanted, didn’t have to take it for a drive test and our salesman and management worked with us to make i More

by rdeleon696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garza, Justin Holguin

Jul 07, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed a no-pressure, straightforward buying process and that Justin and our team were able to help make it all happen smoothly. We take pride in following up with our customers to ensure they’re fully satisfied, even after the sale. It was a pleasure doing business with you, and we truly appreciate you choosing Shottenkirk Toyota. Enjoy your truck!

June 30, 2025

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Employee Rating

Very professional and willing to work at finding the right vehicle for our family needs. Very pleased with the sales person and the dealership in getting us what is perfect for our needs. More

by Tcoopx6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: NICK SOLANO , Hector Mancillas

Jul 07, 2025

Shottenkirk Toyota San Antonio responded

Thank you so much for the great feedback! We're thrilled to hear that our team was able to help you find the perfect vehicle for your family's needs. Providing professional service and a customer-focused experience is what we strive for every day. We're grateful for the opportunity to earn your business and truly appreciate your kind words. Enjoy your new vehicle!

June 28, 2025

Dealership Rating
Employee Rating

I was glad that I was able to get an appointment as quickly as I did. I was pleased that my issue (screw in tire) was fixed. They checked for other problems (alignment) and it was also fixed, thanks. More

by Girlcapri23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kyle-service rep that I interacted with (did not meet actual technician that worked on my vehicle)

Jun 28, 2025

Girlcapri23 responded

Thank you for your attention to my needs in a timely manner. I am greatly pleased with the attention given to my vehicle.

June 25, 2025

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Employee Rating

“Really appreciate it, everything turned out great. ” “I appreciate the punctuality and quality work.”. Thank you... More

by edward_celis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 23, 2025

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was completely thankful for the service and the honoring my warranty and with no appointment wait time was less than 20 minutes More

by roy.salasjr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler

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