Christian Duncan

Excellent experience, Christian was courteous and efficient. On a busy day he managed to have the problem evaluated and corrected. Vehicle was fixed in one day. Thank you. efficient. On a busy day he managed to have the problem evaluated and corrected. Vehicle was fixed in one day. Thank you. More

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Everyone gave the impression that they were interested in serving you. Great communication skills from the valet who met me at the service entrance to the service manager. The original work got completed and serving you. Great communication skills from the valet who met me at the service entrance to the service manager. The original work got completed and I left with a plan of action for the next visit. More

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This dealership has good customer service. Very friendly and helpful. I appreciate how I was greeted when I arrived. I wasn't kept waiting. Very friendly and helpful. I appreciate how I was greeted when I arrived. I wasn't kept waiting. More

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Jennifer turned our out-of-town nightmare transmission break down in the middle of a trip from WA to CA at the beginning of Thanksgiving week into the very best of car service experiences. She was easy to break down in the middle of a trip from WA to CA at the beginning of Thanksgiving week into the very best of car service experiences. She was easy to get in touch with about the ongoing repair status at all times, made it possible to have a replacement transmission approved as soon as possible, and had the parts ordered and labor done by the end of the week when we traveled back through avoiding our having to wait for weeks, then make a separate overnight trip there and back later to pick up the car. Highly recommend both Jennifer and Ron Tonkin Kia Service. More

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My first oil change, was quick and easy, the service advisor Christian was super helpful. They finished when they said they would and there were no surprises advisor Christian was super helpful. They finished when they said they would and there were no surprises More

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Incredible, heart and soul, kind of Dealership! ! I have now purchased 2 brand new cars and had service and TLC on Both purchases since 2010!!!Jennifer and Christian in service and Jacob Linn and hi ! I have now purchased 2 brand new cars and had service and TLC on Both purchases since 2010!!!Jennifer and Christian in service and Jacob Linn and his Awesome boss Greg Batiste and Gregg Whiteaker in Gladstone Ron Tonkin Kia. Top notch, Sales and service!! Thank you all so much!!! EXTRAORDINARY!!!🙏♥️🙏 Marcee More

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The staff are very friendly. Confusing dropping the car off with very long line of cars for service and had to wait for about 15 minutes until someone came out and gave me direct Confusing dropping the car off with very long line of cars for service and had to wait for about 15 minutes until someone came out and gave me directions on what to do. Parking lot was very crowded. The price for service was very good. I was given a loaner car which was nice. Service was complete in about three hours. Only the front seats were vacuumed out and not back seats or back of car. The car was not washed after service, but I was given a coupon for a local car wash. More

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I bought my car here in 2023 and have taken it in regularly since. Every time I go in and have Jennifer help me, I’m left in almost tears and she constantly makes me feel dumb, pressures me into serv regularly since. Every time I go in and have Jennifer help me, I’m left in almost tears and she constantly makes me feel dumb, pressures me into services, and threatens my warranty if I don’t get them. I never have this issue with the other reps. She talks down to me, makes me feel incompetent, and talks to me very rude. I am a loyal customer and should not have to deal with this. I have worked in customer service my entire adult life and am kind and friendly, and I’m always received by her in the rudest way. I don’t understand. Is it because I’m a female? Why do I get treated like this while I’m there? 😢 More

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They did do a “mandatory upsell” of a car perk that I didn’t want when I bought the car, which I consider to be an unethical practice, but other than that, things have been OK. Interaction with their ser didn’t want when I bought the car, which I consider to be an unethical practice, but other than that, things have been OK. Interaction with their service department has been good so far. Salespeople have been friendly and knowledgeable. More

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Always friendly, great service, great selection of new and used vehicles. You feel comfortable just walking in and used vehicles. You feel comfortable just walking in More

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