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Christian Fernandez

Overview Reviews (152) Inventory (316)

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Christian Fernandez

Christian Fernandez | Page 9

sales

Victory Mitsubishi

4070 Boston Road
Bronx, NY 10475

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4.1

152 Reviews

Overview Reviews (152) Inventory (316)

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English

Spanish

4.1

152 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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152 Reviews of Christian Fernandez

July 11, 2024

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Employee Rating

This dealership is not a good one at all. First off they lied about everything. Car has been gibbing me issues from the start First off they lied about everything. Car has been gibbing me issues from the start More

by Kirkbutler77

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Purchase Time

Finance Experience

Recommend Dealer

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Jul 12, 2024 -

Victory Mitsubishi responded

Hi there, we're sorry to hear about your experience. Please contact our customer service team so we can address your concerns and work to resolve the issues with your vehicle. Your satisfaction is important to us.

Jul 14, 2024 -

Victory Mitsubishi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 07, 2024

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Employee Rating

Scam! Deliberately left out the additional fees when we asked for a TOTAL price! The final total was far higher than we expected and agreed to and not to m Deliberately left out the additional fees when we asked for a TOTAL price! The final total was far higher than we expected and agreed to and not to mention was NOT DICUSSED with us, when we signed for the car we were under the impression that we were signing for the initial total price of everything, taxes, fees, trade in, they later added unnecessary add ons disguised as “dealership fees” which should’ve been included in the total price we were initially given, complete bait and switch, complete scam, I will be exploring all possible resources and legal remedies. More

by Aaliyah

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ayah Morci , Adonis E, Mark (last name not given)

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Jul 08, 2024 -

Victory Mitsubishi responded

Hi Aaliyah, we apologize for any confusion or frustration caused. Please reach out to us directly so we can address your concerns and work towards a resolution. Your feedback is important to us, and we want to ensure you have a positive experience with us.

Jul 08, 2024 -

Aaliyah responded

Reach out to you? Oh do you mean call non stop and get told different things by different people? Done. We have to travel to you and it’s inconvenient which we expressed and now this is being exploited, now suddenly even a conversation needs to be handled in person, as if we haven’t been inconvenienced enough, But okay sure let’s play that game, came in to speak with the appropriate personnel only to be told they weren’t available after I called 3 times to ensure they were. Only response to our “confusion and frustration “ has been on this review. REACH OUT TO ME if you actually care to remedy this situation. God bless you, we’ll get things handled on the backend someway, somehow. PS your managers suck.

Jul 11, 2024 -

Victory Mitsubishi responded

Hello Aaliya: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 11, 2024

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Employee Rating

Victor was so helpful thank you so much To him and he was very patient very patient More

by samiekika2050

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stavros Orsaris , Victor r

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Jun 11, 2024 -

Victory Mitsubishi responded

Hi, Thank you for your feedback! We're delighted to hear that Victor provided you with helpful and patient service at Victory Mitsubishi. We appreciate your kind words about our team member. If you have any further questions or need assistance, feel free to reach out.

June 08, 2024

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Thank you to Justin for helping me get my first car! Quick and easy process! Come see him asap Quick and easy process! Come see him asap More

by quentinp3197

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stavros Orsaris , Justin madera

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Jun 09, 2024 -

Victory Mitsubishi responded

Quentin, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Justin can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 05, 2024

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Great service! Victor made the whole trade and purchasing easy. Definitely will return if looking for another car Victor made the whole trade and purchasing easy. Definitely will return if looking for another car More

by nsicajau

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stavros Orsaris , Victor r

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Jun 06, 2024 -

Victory Mitsubishi responded

Hi Thank you for your feedback! We're delighted to hear that you had a great experience with us and that Victor made your trade and purchase easy. We appreciate your business and look forward to assisting you again in the future. If you have any further questions or need assistance, feel free to reach out.

May 30, 2024

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Employee Rating

Shout out to victory mitsubishi for all the hard work and thank you to victor for making it happen thank you to victor for making it happen More

by flakkaunome22

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stavros Orsaris , Victor r

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May 31, 2024 -

Victory Mitsubishi responded

Hi, Thank you for the shoutout and kind words! We're thrilled to hear about your positive experience with us. We appreciate your support and look forward to serving you again in the future!

May 31, 2024 -

Victory Mitsubishi responded

Hello, Thank you for your shout-out and kind words! We're glad Victor and the team at Victory Mitsubishi could assist you. If you ever need anything else, don't hesitate to reach out. Enjoy your new ride!

May 29, 2024

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Thank you Justin for helping me get my first car! Driving out with a 2020 BMW 330i! Everything was very quick and easy! Driving out with a 2020 BMW 330i! Everything was very quick and easy! More

by Edgarpalacios447

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stavros Orsaris , Justin madera

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May 30, 2024 -

Victory Mitsubishi responded

Hi Edgar, Thank you for your feedback! We're thrilled to hear that Justin could assist you in getting your first car, and congratulations on your 2020 BMW 330i! If you ever need anything else or have any questions, feel free to reach out to us.

May 26, 2024

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Employee Rating

Scammers . .. total bait and switch. We called about a car they listed online to confirm the price. Told them we're driving 2 hours to see the car. They assure .. total bait and switch. We called about a car they listed online to confirm the price. Told them we're driving 2 hours to see the car. They assured us that the price online is the actual price. Got there and they said the actual price is $10K over the listed price. DON'T WASTE YOUR TIME. More

by juliet

Recommend Dealer

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May 30, 2024 -

Victory Mitsubishi responded

Hi Juliet, We're truly sorry to hear about your disappointing experience. This does not reflect the level of service we aim to provide at Victory Mitsubishi. We understand your frustration and apologize for any inconvenience caused by the pricing discrepancy. Your feedback is invaluable to us, and we will work to address this issue to prevent it from happening again. If you have any further concerns, please don't hesitate to reach out.

May 26, 2024

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Employee Rating

Victor was the best ever I’m so happy that he helped me get an affordable car and help me build credit get an affordable car and help me build credit More

by sheenalora522

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stavros Orsaris , Victor r

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May 29, 2024 -

Victory Mitsubishi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 22, 2024

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Employee Rating

The process was seamless! Dashawn did an amazing job guiding us through the process. The general manager was helpful as well. Dashawn did an amazing job guiding us through the process. The general manager was helpful as well. More

by Dbush1820

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 29, 2024 -

Victory Mitsubishi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 30, 2024 -

Victory Mitsubishi responded

Hi, Thank you for your feedback! We're thrilled to hear that Dashawn provided you with an amazing experience and that the process was seamless. Your satisfaction is our priority, and we're glad the general manager could assist you as well. If you need anything else or have further feedback, feel free to reach out.

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