Dealership Experience
3 yrs, 11 mos
25 Reviews
Write a Review25 Reviews of Christian Hernandez
April 30, 2024
This is the 5th vehicle my family has purchased from Clark Knapp in the last 4 years and it just keeps getting better doing business with you. Our salesman is literally the best. Christian ALWAYS takes Clark Knapp in the last 4 years and it just keeps getting better doing business with you. Our salesman is literally the best. Christian ALWAYS takes the time to explain everything about the car More
April 28, 2024
Christian and the rest of the individuals we felt with were very friendly, knowledgeable and willing to work to get you a great deal. Thank you very much!! were very friendly, knowledgeable and willing to work to get you a great deal. Thank you very much!! More
Other Employees Tagged: Luis Garza, Jesus Gomez, Mauricio Solis Ibarra
April 27, 2024
They honestly helped me so much in getting a deal for me, they literally did everything in their power to help they literally did everything in their power to help More
Other Employees Tagged: Eddie Leal
April 24, 2024
Susan was awesome! However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. I had about 11,000 miles since my previous oil change and I knew I was due. 5 days after that cancelled appointment my light came on. So, I had to take another half day off from work to reschedule. When purchasing the vehicle I was told that I would get 2 free oil changes per year for 2 years. I wasn't told you get a free oil change if we say you get a free oil change. It seems like someone changed the agreed upon deal. Last year I was not given any problems when requesting my oil changes. Now it's different. I feel if you make an agreement with a person, that agreement should be kept and not changed. Just to be honest this will make me think twice the next time I decide to purchase a new vehicle. I love my Honda. It's a great car. Just not happy about how I believe the goal lines were moved. Susan was awesome though!! More
Other Employees Tagged: Susan Rosales
April 16, 2024
Professional & Effecient! Very smooth and easy to work with Agents! A special thank you to Chris! Made it extremely easy to handle business! Very smooth and easy to work with Agents! A special thank you to Chris! Made it extremely easy to handle business! More
April 09, 2024
I got exactly what I wanted! Very helpful and attentive! I recommend them for your next car purchase! Very helpful and attentive! I recommend them for your next car purchase! More
Other Employees Tagged: Roberto Guajardo, Chris Rodriguez, Mauricio Solis Ibarra
March 28, 2024
Went In for 2 recalls. They told me it would take all day but refused to give me a loaner. Said they just don’t do that. Even after I told them I can’t be without a car all They told me it would take all day but refused to give me a loaner. Said they just don’t do that. Even after I told them I can’t be without a car all day I have 2 daughters one with special needs that has therapies to go to. Had to talk to my sales person who was able to help me out but I don’t think it’s right that the service department just out right says no can’t do that and leaves you to figure it out without even trying to talk to a manager to see if they can help you More
Other Employees Tagged: Robert Quiroz