Christian Velazquez

The staff -all the staff-service manager and his staff -sales person Alvero -finance manager Andrew. I couldn’t have asked for a better experience. They were all so great to work with. Service always pat -sales person Alvero -finance manager Andrew. I couldn’t have asked for a better experience. They were all so great to work with. Service always patient and helpful. The GM Joe has been wonderful. Thank you Classic Volkswagen -will send all of my friends More

by ginnene Verified Customer Verified Customer

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Excellent service and very professional experience. Sean and Christian are always a pleasure to work with. Sean and Christian are always a pleasure to work with. More

by MFialko Verified Customer Verified Customer

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Everyone was helpful and kind. Also Blue the receptionist went above and beyond to help me out and answer any and all questions I had. Also Blue the receptionist went above and beyond to help me out and answer any and all questions I had. More

by ALEXANDER.S.GRISWOLD Verified Customer Verified Customer

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I am thoroughly impressed with the care and respect I’ve received at Classic Volkswagen. They’ve taken great care of me and my vehicle and each time I’ve brought my vehicle in for service they’ve gone above received at Classic Volkswagen. They’ve taken great care of me and my vehicle and each time I’ve brought my vehicle in for service they’ve gone above and beyond to make sure I have what I need. They always keep me updated with what’s going on while my vehicle is being serviced. Amazing customer service!! More

by sgourley6 Verified Customer Verified Customer

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Love the people here. Always respestful and always treating customers right. Would definitely recommend this place. Always respestful and always treating customers right. Would definitely recommend this place. More

by agasca Verified Customer Verified Customer

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Great service, super attentive to what I was looking for. Felt very comfortable doing business here. for. Felt very comfortable doing business here. More

by JOCELYN.PETTITT Verified Customer Verified Customer

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Classic Volkswagen in Mentor is the very best ever. I have had 16 years of spectacular service. Everyone is friendly and caring. The staff is wonderful . Thank you Jay and everyone.. I have had 16 years of spectacular service. Everyone is friendly and caring. The staff is wonderful . Thank you Jay and everyone.. More

by JEAN N Bolton Verified Customer Verified Customer

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Great customer service! Good job team! Best VW dealership in northeast Ohio. Mark is always exceptional! Good job team! Best VW dealership in northeast Ohio. Mark is always exceptional! More

by MPOTOKAR Verified Customer Verified Customer

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The staff was very professional and thorough and kept me updated on the process. Was able to provide a loaner car during the service much appreciated. updated on the process. Was able to provide a loaner car during the service much appreciated. More

by ambermcguire Verified Customer Verified Customer

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Great experience with the team at Classic. All the folks we dealt with were friendly, knowledgeable and quick to respond to our questions. The car we wanted wasn’t in their inventory but they All the folks we dealt with were friendly, knowledgeable and quick to respond to our questions. The car we wanted wasn’t in their inventory but they did a search and found the exact care while we were traveling out of state. We gave them the approval over the phone and they placed the car on hold until we returned a week later. This was our first experience with this dealership and it won’t be our last. More

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