Christina Long

Great experience at the dealership. The process was quick and efficient. Staff is very friendly and professional. The process was quick and efficient. Staff is very friendly and professional. More

by sagunseanchetry Verified Customer Verified Customer

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Easy to make an appointment. Car was serviced right on tiem. Kevin explained thaat me brates need work. My wife and I have purchased 3 cars from Jones Ford since moving to NC in Car was serviced right on tiem. Kevin explained thaat me brates need work. My wife and I have purchased 3 cars from Jones Ford since moving to NC in 2016. Excellant quality, service and friendly. More

by PEMARA Verified Customer Verified Customer

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Got what liked at a fair price. , best service, got my race red mustangb yea , best service, got my race red mustangb yea More

by ddfieldshvac64 Verified Customer Verified Customer

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Appointment at Jones was done on time and work was completed promptly and correctly. Very satisfied with this job. completed promptly and correctly. Very satisfied with this job. More

by LYNN.HARBOLD Verified Customer Verified Customer

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The Service Department is top notch. Always receive excellent customer service. They go above and beyond. Always receive excellent customer service. They go above and beyond. More

by kellbell33 Verified Customer Verified Customer

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No communication between dealer and customer, to get any updates you have to call them, and mostly get voicemail, multiple times I’ve had to drive to dealership to get a response. Jones Ford does not care f updates you have to call them, and mostly get voicemail, multiple times I’ve had to drive to dealership to get a response. Jones Ford does not care for your vehicle. Vehicle is always returned dirty inside and out. More

by ray230 Verified Customer Verified Customer

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The service department staff is really nice, you can schedule your appointment online or call the dealership. Good communication and updates about your car schedule your appointment online or call the dealership. Good communication and updates about your car More

by Pag Verified Customer Verified Customer

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Christina, in the service department is very helpful and kind. She is very professional at what she does. kind. She is very professional at what she does. More

by boxercat2001 Verified Customer Verified Customer

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I talked with Chris Wolf in September of 2025, about ordering a 2026 Ford Hybrid Maverick. I felt no pressure; he was very friendly let me test drive one they had on the lot. I ordered my 2026 April 23r ordering a 2026 Ford Hybrid Maverick. I felt no pressure; he was very friendly let me test drive one they had on the lot. I ordered my 2026 April 23rd, 2026, with emails all along the way with updates from Ford. It arrived at Jones Ford on July 13th. Chris was great on getting the paperwork completed. I would recommend this dealership and Chris to others. More

by jim@maxalea.com Verified Customer Verified Customer

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My original appointment was on 21 July @ 15:30. I received a call from the service department, on day of service, asking if I could reschedule for 24 July @15:30 which I agreed to. When I took my I received a call from the service department, on day of service, asking if I could reschedule for 24 July @15:30 which I agreed to. When I took my vehicle to be serviced on 24 July, I was told it would be 1.5 hours wait for an oil change and tire rotation due to overscheduling. To me, this was excessive, especially since I agreed to move my service to what I thought would be a less busy day and time. I just feel that no consideration was given to me for rescheduling due to overly busy schedule, when I should have been given priority, or at least, service at my scheduled time. More

by wagnot_stl Verified Customer Verified Customer

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