Christina Long

I talked with Chris Wolf in September of 2025, about ordering a 2026 Ford Hybrid Maverick. I felt no pressure; he was very friendly let me test drive one they had on the lot. I ordered my 2026 April 23r ordering a 2026 Ford Hybrid Maverick. I felt no pressure; he was very friendly let me test drive one they had on the lot. I ordered my 2026 April 23rd, 2026, with emails all along the way with updates from Ford. It arrived at Jones Ford on July 13th. Chris was great on getting the paperwork completed. I would recommend this dealership and Chris to others. More

by jim@maxalea.com Verified Customer Verified Customer

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My original appointment was on 21 July @ 15:30. I received a call from the service department, on day of service, asking if I could reschedule for 24 July @15:30 which I agreed to. When I took my I received a call from the service department, on day of service, asking if I could reschedule for 24 July @15:30 which I agreed to. When I took my vehicle to be serviced on 24 July, I was told it would be 1.5 hours wait for an oil change and tire rotation due to overscheduling. To me, this was excessive, especially since I agreed to move my service to what I thought would be a less busy day and time. I just feel that no consideration was given to me for rescheduling due to overly busy schedule, when I should have been given priority, or at least, service at my scheduled time. More

by wagnot_stl Verified Customer Verified Customer

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Very helpful, knew what needed to be done. Treated me fair and the price was right on. Would not go any where else for my repairs. Treated me fair and the price was right on. Would not go any where else for my repairs. More

by charlizryd Verified Customer Verified Customer

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Excellent thoughtful service. We return for all our Ford service. We appreciate the caring staff that keeps our vehicle in such good repair. Thank you We return for all our Ford service. We appreciate the caring staff that keeps our vehicle in such good repair. Thank you More

by ACARTY1362 Verified Customer Verified Customer

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waiting to hear from Service Manager who indicted he’d assist with trying to fix sun roof shade. Initial induction that entire roof window assembly replacement was only fix for a cheap broken plastic clip assist with trying to fix sun roof shade. Initial induction that entire roof window assembly replacement was only fix for a cheap broken plastic clip that moves interior shade. Insane that this is supposedly only way to make shade operable. More

by BLOBUONO1 Verified Customer Verified Customer

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I was very impressed the professional and fast service. They are always fair and helpful. They are always fair and helpful. More

by bradleycehlert Verified Customer Verified Customer

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Superb and professional service, always punctual with estimated times for repairs, competive pricing, love the in home service when I can get. estimated times for repairs, competive pricing, love the in home service when I can get. More

by mrmrsfig Verified Customer Verified Customer

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Great service, great experience! Service department gets it done with the best of them. Highly recommend Service department gets it done with the best of them. Highly recommend More

by zapb1690 Verified Customer Verified Customer

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We appreciate the communication from the service dept. Kevin kept in contact with us at every step. Kevin kept in contact with us at every step. More

by lisadanielbridges Verified Customer Verified Customer

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I am very stratified with the service I received at Jones Ford Shallotte. The Service Manager and associates are very helpful and professional. I would highly recommend service and purchase from Jones any Ford Shallotte. The Service Manager and associates are very helpful and professional. I would highly recommend service and purchase from Jones any time. More

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