Kevin McFadden
Kevin McFadden at Jones Ford Shallotte

Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.8
125 Reviews
4.8

125 Reviews

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125 Reviews of Kevin McFadden

June 19, 2026

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Employee Rating

The repair, which was a long block replacement, was completed in very little time! Christina kept me informed of the status the whole time, which I greatly appreciated. More

by 1chuckmoon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christina Long

June 15, 2026

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I would give them a 5 but they advertise on their website that they offer a military discount for tires but DO NOT HONOR their advertisement. After I brought it to their attention they still did not remove More

by bhess52
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Recommend Dealer
Yes

June 11, 2026

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Jones Ford is very professional in every sense of the word. They were very responsive and did a great job. More

by rehogan57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

June 08, 2026

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Easy to make appointment. Ran on time Staff was polite and thorough. Work completed as requested More

by katnewfz
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

June 08, 2026

Dealership Rating
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Jones Ford service center is second to none. Always excellent experience. Fast and friendly. Thank you! More

by ballasgna
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

June 03, 2026

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great experience, service performed on time and received honest feedback regarding the needs of the vehicle. More

by B37
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

May 29, 2026

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Service was quick and complete, with a proper solution to my main problem. Thanks guys More

by jvanfire
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Recommend Dealer
Yes

May 29, 2026

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Oil change appt was easy to book, prompt service when I arrived, and persons were friendly More

by glembo61
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Recommend Dealer
Yes

Other Employees Tagged: Don’t recall any names

May 25, 2026

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Employee Rating

Dealership is very friendly and professional. Everything is completed on time with a full explanation of what is going to be completed. More

by DFM116
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

May 11, 2026

Dealership Rating
Employee Rating

Jones Ford has always done an excellent job taking good care of my Ford Escape. I appreciate everything they do to help me keep my Escape running good. My experience was great with Kevin, Christina, and More

by MCOLLURA83
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christina Long , Zack

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