Kevin McFadden
Kevin McFadden at Jones Ford Shallotte

Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Kevin McFadden

April 16, 2026

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Employee Rating

Excellent customer service and work was well explained. Vehicle was seen at the precise Appointment time More

by wagnot_stl
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Recommend Dealer
Yes

April 16, 2026

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The state inspection that was scheduled was taken in on time and completed quickly with no issues. More

by pl42154
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

March 30, 2026

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they did a good job let me know before hand the exact cost and when it was done and I went to pay he infomed me that I had almost 200 dollars in my ford pass account that I could use to lower the bill Th More

by ckubas
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Recommend Dealer
Yes

March 16, 2026

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routine service was performed quickly, chargers for the work was explained and check out was easy More

by pjfwhf
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Recommend Dealer
Yes

March 13, 2026

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Jones Ford has been the only place we have bought and brought ours cars since 2008. Staff is professional and courteous and the service department does not disappoint. Fast, efficient and reliable. More

by MSCHRIS1029
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy

March 01, 2026

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Service team were great. They took me right in and I was out in less than 30 minutes. Great job! More

by DPFONTEN
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Recommend Dealer
Yes

February 25, 2026

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They tried to charge $200 labor to replace batteries before I questioned charge. I am highly disappointed, since I have been a loyal ford/shop customer for many years. More

by diane.cannella
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Recommend Dealer
No

February 16, 2026

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This was a routine service, oil change and tire rotation. Have never had a bad experience and will always continue to have my truck serviced here. More

by Tom M
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Recommend Dealer
Yes

Other Employees Tagged: Jason Marshburn, Chris Nealy

February 16, 2026

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Always do a great job with my truck. Been going here for years. Highly recommend. More

by JMADDEN10
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

February 04, 2026

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Employee Rating

We Have always had a great experience at Jones Ford in Shallotte for all my service needs . More

by doublejgymnast
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Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

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