Christina Serafin

Ciocca Audi has made the decision to significantly reduce the size of their loaner fleet and will not provide or reimburse for a rental vehicle—even for warranty repairs. I received confirmation of this poli the size of their loaner fleet and will not provide or reimburse for a rental vehicle—even for warranty repairs. I received confirmation of this policy directly from their General Manager, Cecil Lam. While scaling back the loaner program is one matter, offering no transportation alternatives whatsoever—particularly for warranty-related service—is a different and more concerning issue. If post-purchase support is important to you, consider this a warning: BUYER BEWARE‼️ More

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My new A5 convertible was the 4th Audi from Flemington Audi. The reason I have gone back again and again is that everything and everyone there is top notch. The service department is friendly, competent Audi. The reason I have gone back again and again is that everything and everyone there is top notch. The service department is friendly, competent and efficient. This is the second Audi sold to me by John Rachmiel, and he's super easy to deal with, laid back, and most importantly, plays no games. Highly recommend this dealership! More

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Stay away; purchased 2 vehicles this year from here and referred several people. I will be going to Audi bridgewater for sales and service now. What happened to customer service? It’s funny there is a “ser referred several people. I will be going to Audi bridgewater for sales and service now. What happened to customer service? It’s funny there is a “service” department, yet the manager does not know the word “service”. Instead he prefers to argue with his customers and accuse their children of damaging their own vehicle. Prior management used to care about their customer relationships. More

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We walked in looking for a Q5 to replace the Audi A5 that was a total loss in a recent accident . We have purchased Audis over the course of the last 20 years and have had excellent experience . John Rachmie was a total loss in a recent accident . We have purchased Audis over the course of the last 20 years and have had excellent experience . John Rachmiel at Ciocca Flemington Audi was extremely helpful and efficient in setting us up with a Q5 that met all our needs and specifications. We were able to finalize everything for the vehicle within a very short time that coordinated with our schedules . John went above and beyond to make certain that we were familiar with all the features . More

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Purchased a new Audi RS3 from Troy at Flemington Audi. The experience was outstanding. Troy was professional, easy to work with, and made the buying process simple. The sales manager and the business The experience was outstanding. Troy was professional, easy to work with, and made the buying process simple. The sales manager and the business manager also made the process simple. I strongly recommend anyone looking for an Audi, Volkswagen, or Porsche to visit this dealership and see Troy. The day after I had the new car, I got a flat tire. The service manager and Troy worked together and did everything possible to get me a loaner, fix the tire, and make sure I was happy. Best car buying experience I have ever had. More

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My wife and I had a wonderful experience working with Rich Tudanger throughout the whole buying process of our new Q3. Rich made us feel at ease and was very responsive to all our questions and concerns. Rich Tudanger throughout the whole buying process of our new Q3. Rich made us feel at ease and was very responsive to all our questions and concerns. After test driving the car and determining what options we wanted, Rich emailed us a complete breakdown of the vehicle specs, pricing and discounts. There was no haggling involved and a few days later when we went back to finalize everything, nothing had changed with the pricing. Rich was an absolute pleasure to deal with! More

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Ethan in Sales and Christina in Service are great. Constant communication and exceptional customer service. Constant communication and exceptional customer service. More

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Pleasent buying experience with all the staff at Flemington Audi. Thanks for making it easy Flemington Audi. Thanks for making it easy More

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Jason & Alan are extremely helpful and knowledgeable! I would buy a car from anyone else ! They worked with me , found me the car I wanted and it was delivered on time !! I would buy a car from anyone else ! They worked with me , found me the car I wanted and it was delivered on time !! More

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Bought my SQ5 in 2019 and all was fine. Subsequent experiences were sub par. Service people were always difficult to deal with; bad attitudes. Except Christine who was always pleasant. I Subsequent experiences were sub par. Service people were always difficult to deal with; bad attitudes. Except Christine who was always pleasant. I called Jon Budd multiple times with questions on my pre-purchased mtce. He never bothered returning my calls. I bought 2 cars there worth over $100K. Guess this is how they treat you. But that’s fine. I’m enjoying my brand new high end BMW I bough elsewhere. I wave as I drive by Flemington Audi, never to set foot in there again. More

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