Christine Griswold | Page 2
Service Advisor
INFINITI Of Orland Park
8550 W 159th Street
Orland Park, IL 60462
97 Reviews
Write a Review97 Reviews of Christine Griswold
November 30, 2025
Mike is fantastic! He is knowledgeable, kind, helpful and friendly. I appreciate his help and listen to his advice on how to maintain and service my car. Happy he is on He is knowledgeable, kind, helpful and friendly. I appreciate his help and listen to his advice on how to maintain and service my car. Happy he is on your team! More
Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison
November 26, 2025
Work on my vehicle was good. Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I Wait time way too long. I waited over 2 hours for an oil change and tire rotation. Customer service was very poor. Infiniti is a premium brand. I paid premium price, which I expected. This was a poor experience. More
Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison
November 20, 2025
I’m very disappointed with the follow-up after my purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sens purchase. The engine light came on a week after buying the car. After speaking with my salesman, I brought it in and was told it was a simple EV sensor issue that was repaired. Two days later, the light came back on. When I returned—at a time the salesman said he scheduled—the service department had no record of my appointment or my previous visit. Only then was I told the car needed to be taken to the manufacturer’s dealership because it’s still under warranty. Had this been explained from the beginning, I wouldn’t have wasted time traveling to Zeigler Infiniti in Orland Park. The salesman also claimed he contacted a nearby dealer on my behalf, but they confirmed no such call was made. Overall, this has been a frustrating and time-wasting experience. More
Other Employees Tagged: Lucas Galifos, Subhi "Sam" Abughoush
October 20, 2025
Friendly, professional, informative, organized, efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant efficient, welcoming, clean, and timely. The staff was very knowledgeable about my vehicle and applied their knowledge to make my experience pleasant.g More
Other Employees Tagged: Brian Coster
October 19, 2025
Great and Kind. Wonderful Experience from beginning to end. If I need anything else I’ll most definitely return and refer others. Wonderful Experience from beginning to end. If I need anything else I’ll most definitely return and refer others. More
Other Employees Tagged: LaToya Tenton
October 15, 2025
Excellent customer service. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome. More
Other Employees Tagged: Mike Cescato , Kerrie Garrison
October 07, 2025
Service and the representative are always providing outstanding services and always set my mind at ease. outstanding services and always set my mind at ease. More
Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison
September 26, 2025
I felt like I was a part of a family, the customer service I received from LaToya was absolutely superb. She kept me well aware of everything that was done with h my car. I appreciated her kindness. service I received from LaToya was absolutely superb. She kept me well aware of everything that was done with h my car. I appreciated her kindness. More
Other Employees Tagged: Mike Cescato, LaToya Tenton , Kerrie Garrison

