Christopher Friend

I cannot say enough great things about my experience with Chris Friend at Ferman Jeep. From the start, Chris was relentless in the best way—he never gave up on helping me find the exact Jeep I wanted, and at Chris Friend at Ferman Jeep. From the start, Chris was relentless in the best way—he never gave up on helping me find the exact Jeep I wanted, and at an incredible price point that was actually on the lower end of my budget. That alone deserves five stars. What really set this experience apart was the constant communication. Chris kept me in the loop every step of the way, always updating me with new options and never pressuring me. Once the perfect Jeep was located, the process was unbelievably smooth. I was able to complete some of the paperwork online beforehand, and when I arrived at the dealership, I was in and out in under an hour. No stress. No games. Just an easy, honest transaction. I genuinely hate buying cars… but this was an awesome experience from beginning to end. 100% trust Ferman Jeep in Lutz and will recommend my friends to the one and only Chris Friend. Thank you, Chris, for making this so easy and enjoyable! More

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The team at Ferman CDJR are absolutely great! My salesman Chris Friend and Finance manager Tom made my buying experience one of the easiest car buying experiences I ever had. I came in with a pre My salesman Chris Friend and Finance manager Tom made my buying experience one of the easiest car buying experiences I ever had. I came in with a pretty tough situation and they not only made it work but got me to exactly where I needed to be. No pressure to buy and took care of me during and even after the purchase. Will definitely recommend them to anyone looking to buy a CDJR and will be back in the future! More

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Joseph Manone was our service advisor. He was very good. Very thorough. Explain things in detail and went over everything with us. Highly recommended He was very good. Very thorough. Explain things in detail and went over everything with us. Highly recommended More

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Service as usual was exceptional. The staff are professional and friendly with service completed in a timely manner. The staff are professional and friendly with service completed in a timely manner. More

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Our experience with the dealership was excellent. Our salesman was knowledgeable and listened to what we wanted and worked with management to get us a realistic price. Our salesman was knowledgeable and listened to what we wanted and worked with management to get us a realistic price. More

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