Christopher Gough | Page 5

Chris was fantastic. He knew what we wanted but didn’t let us settle. We ended up in a new car when our intention es to by used. I had a technical issue, called him and He knew what we wanted but didn’t let us settle. We ended up in a new car when our intention es to by used. I had a technical issue, called him and he had it fixed within five minutes. Only issue with dealership was in the car prep or “detail”. I just came inside from trying to get the sticker residue off the windows. I can’t get it off and it really bothers me! More

by wmichalski Verified Customer Verified Customer

Report | Print

Excellent service by both salesman and and staff made excellent recommendations to save us money excellent recommendations to save us money More

Report | Print

Chris was very professional and did a fantastic job. That is why we returned to purchase another car from him. That is why we returned to purchase another car from him. More

by HAGNR3010 Verified Customer Verified Customer

Report | Print

This is our second Volvo purchased with Chris, and he spent quite a while with us a few months ago before we were sure we wanted to purchase, and again tonight when we finally decided to go for it. spent quite a while with us a few months ago before we were sure we wanted to purchase, and again tonight when we finally decided to go for it. More

Report | Print

Volvo of Lisle, Chris Gough, is the only dealership I will buy a vehicle from. I just purchased my third car from Chris and I will never go any where else for a vehicle. He is honest, listens to what I n will buy a vehicle from. I just purchased my third car from Chris and I will never go any where else for a vehicle. He is honest, listens to what I need in a vehicle and stays in my price range. He has a no pressure sales method and his outstanding customer service approach has made me a customer for life. No matter what you need in a vehicle Chris and Volvo of Lisle will take good care of you that is for sure. They are like family to me, I trust them to find me the best car at the right price. Thanks Chris you are the best! More

Report | Print

Volvo Cars Lisle is an outstanding dealership. The calm, welcoming atmosphere paired with knowledgeable and helpful staff creates a great experience every time. Chris Gough has stayed in touch wit The calm, welcoming atmosphere paired with knowledgeable and helpful staff creates a great experience every time. Chris Gough has stayed in touch with me throughout each year of my lease, making the process of renewing and transitioning to a new vehicle absolutely seamless. While I considered other brands, I ultimately returned because of the trust and respect Chris consistently provides. His exceptional service is the reason I remain a loyal and happy customer. More

Report | Print

We've been a customer at Volvo Lisle for many years. Always a great expereince! Always a great expereince! More

by DEPETE623 Verified Customer Verified Customer

Report | Print

I bought a 2023 2021 Volvo XC90 from this dealership, I had a great salesman and the car turned out great. I have had several service visits to this dealership in 1.5 years, and I have generally liked it h had a great salesman and the car turned out great. I have had several service visits to this dealership in 1.5 years, and I have generally liked it here. Today I decided to trade-in my Volvo for a new Volvo XC90. When I arrived at the dealership I was met by the salesman Chris Gough, he offered me a ride in the new Volvo XC90, we took a ride, I liked the car in general, but there was one thing that for me in the car is not acceptable to me the Start/Stop system, which I immediately told Chris. He said it could be fixed by installing a software upgrade from Polestar. When I asked how much it would cost, he said it didn't matter, he would fix it (his first lie). We went back to the dealership and started negotiating terms from the beginning he offered to buy the Polestar software for $1700 and also offered me an unnecessary warranty, I told him he promised to work it out and he removed the unnecessary warranty and the Polestar software and then my discount was reduced by $500. He explained that the discount was reduced because we would be able to do the credit at 3.99% (the seller's second lie). I was surprised since the promo interest is 4.99%, but he is a professional, he proudly said he had taken training at Volvo in March. I was approved for a loan, which was at 4.99% I was happy with it and decided not to revive. Everything was signed, license plates and registration were ready, my car was picked up and then it turns out that they CANNOT INSTALL POLESTAR. Because it's not out yet, nobody knows when it will be out. The test drive was around 12PM, we broke the deal at 4:30PM. Service man completely negligently screwed the rear license plates just to the paint on my car, no license plate frame. I lost a whole day to find out that Chris is either unprofessional and doesn't know anything about Volvo or a liar. I also wonder what they were trying to sell me for $1700 if they don't have this software. I want nothing more to do with Chris, this dealership or Volvo. More

Report | Print

They were very efficient and helpful. Gave us great information. Would definitely recommend them to others. Gave us great information. Would definitely recommend them to others. More

Report | Print

Very easy place to do business. Had great experience with General Mgr to agree on fair price and Chris Gough to do on-boarding of car. Also Finance Mgr stayed very late to close o Had great experience with General Mgr to agree on fair price and Chris Gough to do on-boarding of car. Also Finance Mgr stayed very late to close out deal. Overall excellent experience. More

Report | Print