Christopher Logan
Christopher Logan at Academy CDJR

Christopher Logan | Page 7

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

Contact Me
4.7
91 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

16 yrs, 3 mos

Languages Spoken

English English

4.7

91 Reviews

Write a Review

91 Reviews of Christopher Logan

August 25, 2025

Dealership Rating
Employee Rating

Dropped off truck to get repairs done to fuel and DEF systems. Had estimate within 24 hours. Got parts and had repaired by next day. Christopher was easy to deal with and did as he said. Thought labor co More

by rz.traditionalcarpentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

August 22, 2025

Dealership Rating
Employee Rating

While my vehicle was in for routine maintenance, they called me to inform me of a leaking water pump that needed to be replaced, said it would cost an additional $600. I have a warranty, I asked if this More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2025

Academy CDJR responded

Mike, thank you for taking the time to share your experience. We’re very sorry to hear about the concerns you’ve had with your recent service visit. We take this feedback seriously and want to make things right. Please reach out to us directly at 765.415.4101 and ask for Adam or Matt so we can review your repair order, confirm the work that was completed, and address the coolant issue immediately. Your trust is important to us, and we’d like the opportunity to restore your confidence in our service team.

August 18, 2025

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Other places I have went for an oil change they sweep it out and there’s a mat on the floor paper mat on the floor and a printed sticker in the window instead of handwritten More

by unknown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 16, 2025

Academy CDJR responded

Thank you for your feedback. We appreciate you pointing out the details you’ve experienced at other service centers, like floor mats, interior sweep, and printed oil change stickers. Your comments help us see where we can improve the little touches that make a difference in customer experience. We’ll be sharing this with our team so we can continue to raise our service standards. We value your business and hope to provide you with a smoother, more polished experience on your next visit.

August 18, 2025

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Employee Rating

The entire service and sales team were fantastic! All of them made our visit enjoyable. We drive from Fishers to see them. They all are nothing but rock stars! Do yourself a favor and go see them. More

by faheydawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

Sep 16, 2025

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

August 18, 2025

Dealership Rating
Employee Rating

Jordan is always looking out for the Customers and if something isn’t right he will to his best to make it right More

by SConner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquis "Q" Singleton , Matthew Murphy, Jordan Russell

Sep 16, 2025

Academy CDJR responded

Thank you for the 5-star review! We appreciate you!

August 03, 2025

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Employee Rating

Friendly service and short wait times Will come back soon for service and maybe get my oil changed too More

by Jay1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

Aug 06, 2025

Academy CDJR responded

We appreciate your kind review. Thank you for allowing us to assist you!

August 02, 2025

Dealership Rating
Employee Rating

Jordan is great. Always keeping me updated on the services being done on my vehicle, and gets everything done in a timely manner! I love Academy! More

by daniellaadamss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Nelson , Adam Arredondo, Matthew Murphy, William Myers, Jordan Russell

Aug 06, 2025

Academy CDJR responded

Daniella, we appreciate your kind review. Thank you for allowing us to assist you!

July 31, 2025

Dealership Rating
Employee Rating

Always pleasant and helpful. Work me in with no appointment. Staff is helpful and nice More

by michael.juday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy, Jordan Russell

Aug 01, 2025

Academy CDJR responded

Thank you for the 5-star review! We really appreciate it!

July 28, 2025

Dealership Rating
Employee Rating

Dealership seems to be very efficiently ran but prices for parts and repairs can be shocking. More

by j.boyd.ellis2
Recommend Dealer
Yes
Jul 28, 2025

Academy CDJR responded

Thank you for your feedback! We’re glad to hear you found our dealership efficiently run — we work hard to provide a smooth and organized experience. We understand that repair and parts pricing can sometimes be surprising, and we always aim to be transparent and competitive while maintaining the quality of service and genuine parts. If you ever have questions about a quote or repair recommendation, our team is happy to walk you through the details. We appreciate your business and your input!

July 28, 2025

Dealership Rating
Employee Rating

We took our van, it wasn't cooling. Coolant was added Christopher stated he felt there was a leak and wanted to investigate. We took our van back for investigation. It was there a week More

by abernotas
Recommend Dealer
No

Other Employees Tagged: Christopher Logan

Jul 28, 2025

Academy CDJR responded

Thank you for sharing your experience. We sincerely apologize for the communication issues you encountered during your van's service. It's our goal to keep our customers informed every step of the way, and we’re sorry we fell short in this instance. We appreciate Christopher's effort in investigating the issue thoroughly, and we’re glad there was no major problem found. However, we completely understand your frustration with the lack of updates and follow-up. Your feedback helps us improve, and we’ll be addressing this internally to ensure better communication moving forward. Please don’t hesitate to reach out directly if there’s anything more we can do for you.

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