There was a good job by service reps.
I like the quick response for loaner vehicles.
I like the quick response for loaner vehicles.
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by WILLIAM.KEEGAN
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Safford Brown Subaru Manassas responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I arrived earlier than actual schedule time but didn’t
have to wait to have my vehicle serviced. I was offered a service package which would save money overall. I was explained the services to be performe
have to wait to have my vehicle serviced. I was offered a service package which would save money overall. I was explained the services to be performed and was not pressured to include any of the other recommended services. Car was serviced, washed and returned with tin the hour.
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by NathalieJohnsonpph
Verified Customer
Verified Customer
Service Price Transparency
Oct 05, 2025 -
Safford Brown Subaru Manassas responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
All went great!
Waiting room was clean with snacks and water. Service rep. Grayson was awesome and very helpful!
Waiting room was clean with snacks and water. Service rep. Grayson was awesome and very helpful!
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by miller.patrick0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Grayson was great.
Oct 05, 2025 -
Safford Brown Subaru Manassas responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
I love Brown’s Subaru in Manassas.
I live in Great Falls, VA, and I drove 45 minutes to this Subaru because their service is top notch. Cristian helped me with my battery issues and ev
I live in Great Falls, VA, and I drove 45 minutes to this Subaru because their service is top notch. Cristian helped me with my battery issues and even called Subaru America on my behalf to address my concerns. Thank You!
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by JANTY.CRONER
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cristian
Oct 02, 2025 -
Safford Brown Subaru Manassas responded
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I have bought three Subaru’s from this dealership and the
service has always been great. Shout out to Meredith!
service has always been great. Shout out to Meredith!
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by LHOOVER474
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2025 -
Safford Brown Subaru Manassas responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
Delivered On time as promised and completed
professionally. You have a satisfied customer. Thank you.
professionally. You have a satisfied customer. Thank you.
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by jeetzel12
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie always professional.
Oct 03, 2025 -
Safford Brown Subaru Manassas responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Routine service was performed timely while I waited.
Appreciated the inspection report. Staff was friendly and professional.
Appreciated the inspection report. Staff was friendly and professional.
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by DFBIDING1984
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
Safford Brown Subaru Manassas responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Wonderful service and frequent reminders for the service.
They were timely and worked with me on keeping me informed. Excellent service always from that team.
They were timely and worked with me on keeping me informed. Excellent service always from that team.
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by chrism
Service Price Transparency
Oct 01, 2025 -
Safford Brown Subaru Manassas responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Effective, courteous, and was on top of the requested
service. I requested for my car to be washed after the service and it did.
service. I requested for my car to be washed after the service and it did.
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by MAILIN.MCKEE
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
Safford Brown Subaru Manassas responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Subaru Manassas.
Never have a problem at this service center!
Everyone is super professional, friendly, and most of all fun! Always efficient
Everyone is super professional, friendly, and most of all fun! Always efficient
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by DERRICK.PARR
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Eddie Alomia
Oct 02, 2025 -
Safford Brown Subaru Manassas responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.