Christopher Reid | Page 24

Service was good but very slow. Waited over 5 hours on my car to get done Waited over 5 hours on my car to get done More

by DLSMITH0619 Verified Customer Verified Customer

Report | Print

They are backed up AWFUL. But, they were able to ge me in same day. I was thankful because the next appointment was a couple weeks away and I was broken down. However, there i But, they were able to ge me in same day. I was thankful because the next appointment was a couple weeks away and I was broken down. However, there is a disconnect between the Jeep wave (Chrysler) I called and the dealership...pertaining to the rental for new car warranty. Jeep says I'm covered and dealer said not...until they get a chance to look at the vehicle. Well, if the Jeep gets towed to the dealer (as it did) and they can't look at it for a couple weeks, that's a problem. Anyway, I did not get to find out who is right since they sqeezed me in same-day More

by lehosky Verified Customer Verified Customer

Report | Print

Friendly quick check in and service. Nice accommodations for the wait. Will return next time due Nice accommodations for the wait. Will return next time due More

by sharriflorida Verified Customer Verified Customer

Report | Print

They serviced vehicle and said had a nail in tire. Later same day tps says low air. They assured us would be ok only to get a flat tire 2 days later and trying to get to tire shop on weekend ruined ti Later same day tps says low air. They assured us would be ok only to get a flat tire 2 days later and trying to get to tire shop on weekend ruined tire. Service department has no clue who does what. Paperwork never said plugged tire so thinking just forgot and didn't care. Cost me over $450 for their stupidity on a holiday weekend. Totally unacceptable and to say will be ok versus come in real quick we'll take a look is sad. More

by bykr4lyf Verified Customer Verified Customer

Report | Print

I have an intermittent fault with my truck which is causing me a lot of problems. I made a video of the problem when it occurred and showed it to the dealership. The said bring the truck in on Septem causing me a lot of problems. I made a video of the problem when it occurred and showed it to the dealership. The said bring the truck in on September the 2nd and we will take care of it, when I arrived they said the fault is not there today, so we cannot do anything about it. I said to them I have explained to you that it is an intermittent fault do you not understand what intermittent means. More

by stevejwhitcombe Verified Customer Verified Customer

Report | Print

They changed my oil and filter ,washed my car and didn't have to have an appointment I was very pleased!!! have to have an appointment I was very pleased!!! More

by mrwilliamhall Verified Customer Verified Customer

Report | Print

The dealership is beautiful & the staff to include my salesman Chris, the finance manager Homer, & the parts rep Kristine, are all amazing. Please thank them all for me. I’ve had a great experience. Rega salesman Chris, the finance manager Homer, & the parts rep Kristine, are all amazing. Please thank them all for me. I’ve had a great experience. Regards, James Turner More

by Lee Verified Customer Verified Customer

Report | Print

As always, my trip to CCCDJR was easy and painless. dropped of Saturday morning, I was greeted quickly and pleasantly. LOF Rotation and license plate bulb out. I was called with an estimate quickly and dropped of Saturday morning, I was greeted quickly and pleasantly. LOF Rotation and license plate bulb out. I was called with an estimate quickly and price was very reasonable. when my Durango was ready, I received a call, and I picked it up. More

by Jefbroa Verified Customer Verified Customer

Report | Print

I was able to order my replacement key in advance. When I arrived at the dealership I was welcomed, and advised that programming the new key would take about an hour or less. I was offered a coffee an When I arrived at the dealership I was welcomed, and advised that programming the new key would take about an hour or less. I was offered a coffee and snack, and was able to have the batteries in my wife's 2 key fobs replaced. 1 was dead and the other was week. Patricia in the Parts department too care of both of them while I waited, and then told me " Thank you. you are good to go". there was no charge. This is why I drove from North Port to Cape Coral to purchase my 2022 Wrangler, and why I go back for service! Thank you to the whole team 5-Star team. Great job. More

by PDELONG1162 Verified Customer Verified Customer

Report | Print

Probably my best visit ever. Very polite very nice oil changed in a timely manner with a wonderful car wash and a complimentary bottle water that has never been done before. It s Very polite very nice oil changed in a timely manner with a wonderful car wash and a complimentary bottle water that has never been done before. It started my day with a smile. sincerely and very appreciative. Annette Dalton More

by aldalton606 Verified Customer Verified Customer

Report | Print