Christopher Reid

You guys are the worst. . xxxxxxxx scammers over charged me didn't do the work I paid for... Manager Chris is a xxxxxxx the guy that checked me in Chris is a xxxxxxx too liar . xxxxxxxx scammers over charged me didn't do the work I paid for... Manager Chris is a xxxxxxx the guy that checked me in Chris is a xxxxxxx too liar piece of xxxx first and last time and I will tell my friends about this xxxxxxxx store thank you More

by Mahn Verified Customer Verified Customer

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September 2025, Brought myb2015 Dart GT in for a overheating issue with a full lifetime warranty. They tried to repair the car so many times but it kept overheating and eventually needed a new engin overheating issue with a full lifetime warranty. They tried to repair the car so many times but it kept overheating and eventually needed a new engine which voided my lifetime warranty. It is now January 23, 2026 and it's still running hot 220+ degrees and the air conditioning stopped working. They just told me it's an old car and won't cover the air conditioning because that wasn't part of installing a new engine. More

by ScottB Verified Customer Verified Customer

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I went in multiple times to get a vehicle repaired. I was improperly diagnosed charged over $3000. In the end, nothing was done for my vehicle even after multiple trips when I went originally I asked t I was improperly diagnosed charged over $3000. In the end, nothing was done for my vehicle even after multiple trips when I went originally I asked them to look at the head gasket. They told me not to worry about it. It wasn’t that my car got worse and then I was told that I needed a new engine that would cost me $13,000. Ultimately this was single-handedly the worst experience with a dealership. Lisa did the best that she could but she was the last service advisor that I was passed on to. I dealt with the manager Ron prior to that it was Chris and then some young lady and none of them were able to help me. More

by nelvangonzalez Verified Customer Verified Customer

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They fixed our 2018 Jeep with only 58,000 miles on it. They put a new fuel pump and a new valve cover gasket. We are home for two days only drove it twice and it died in the middle of the road on my wife They put a new fuel pump and a new valve cover gasket. We are home for two days only drove it twice and it died in the middle of the road on my wife so after spending $2600 we are back where we started And I’m too scared to bring it back to them because they didn’t fix it the first time More

by Barbara Cameron Verified Customer Verified Customer

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Everyone at this dealership is kind, knowledgeable, trustworthy and attentive. They pay attention to all the details and get the work done well, efficiently, properly, I send them huge b thanks. trustworthy and attentive. They pay attention to all the details and get the work done well, efficiently, properly, I send them huge b thanks. More

by nanlhall Verified Customer Verified Customer

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Brought my car in for overheating, it was the radiator in early Sept and since I have a warranty they also had other repairs to do. The original repairs taking a month or more to complete. Then about a in early Sept and since I have a warranty they also had other repairs to do. The original repairs taking a month or more to complete. Then about a week later, same issues started again. Another 2-3 weeks later, it still is not corrected. It is now December and the car will have to go in again because the coolant is now leaking somewhere in the engine. More

by SBinSWFL Verified Customer Verified Customer

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This service department rocked it can’t get any better than this in all honesty I can only recommend them even if you did not buy from them !! than this in all honesty I can only recommend them even if you did not buy from them !! More

by Amatiti Verified Customer Verified Customer

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I made an appointment over a week before my arrival date. I set it up for first thing Monday morning on December 1 at 7:30 AM. I dropped the car off and got a rental on Sunday afternoon around 2pm or so. I c I set it up for first thing Monday morning on December 1 at 7:30 AM. I dropped the car off and got a rental on Sunday afternoon around 2pm or so. I called the dealership on Monday morning around 9:30 because I wanted to get some extra things looked at but was only able to speak to an answering system,I left a message, but did not receive a call back,I called back about 1230 because I still hadn’t heard anything and was still unable to speak to anyone, I assumedmy car had not gotten looked at yet sofinally around 1 o’clock 115 I went to the dealership and found my vehicle, right where I parked it on Sunday afternoon. Ilooked for the service manager. He was not there. Finally, a service supervisor helped me ended up finding my key sitting on someone else’s desk. He found me in the system found the appointment everything like I stated before immediately went and got the car and pulled it in, and I assumed I would hear something by the end of the day that was at 1:30 but again, no one looked at my car and I receive no calls ect ect. So now the next day Tuesday , I make multiple calls to the service department. I called the service manager. I text the service manager. I called the general manager and two dates still have not received one call from anyone.I go to the dealership at 12:30. The same guy that helped me yesterday I spoke to again and explained to him. I still haven’t received my estimate. I don’t know what’s going on. I’ve called multiple times. No one calls me back nothing, he found my estimate which no one sent me. No one bothered to call me nothing so he stated that it would not be ready until the next business day did offer to give me a rental reimbursement for two days, but I could never speak to anyone on the phone except for a receptionist, not one service person ever picks up the phone in that department. I don’t know if it was just for those two days or if that’s how it is all the time. I also left a text message and a voicemail message for the service manager to call me. He never did. I also left a voicemail with the general manager to call me and she never did. Needless to say I will not be going back to that dealership it was a frustrating two days that shouldn’t have been that way. I truly think I should’ve been compensated way more than the two day rental of $88 have that ever happened I might would not have such a bad taste in my mouth about that dealership and about the management system there they truly let down their service level Best regards Jay wilson More

by Jay wilson Verified Customer Verified Customer

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I came in for a recall and the dealership sadly didn't inform me of how long the work would take. Due to this I scheduled my appointment for the later afternoon and had to leave my vehicle overnight, but inform me of how long the work would take. Due to this I scheduled my appointment for the later afternoon and had to leave my vehicle overnight, but the dealership did everything they could to make it right and covered the transportation to Lyft me home and back in the morning. More

by Jhall32894 Verified Customer Verified Customer

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Chris the service manager was prompt in replying to my texts and helped getting the work done the same day. Thank you texts and helped getting the work done the same day. Thank you More

by bharathfm Verified Customer Verified Customer

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